The controller failed within 2yrs of purchasing the unit and LG abandoned its customers by discontinuing the part (AGL77376916). I have no choice but to replace the entire tower. Can’t believe they’re still selling this model. I will not buy LG again.

[This review was collected as part of a promotion.] The initial delivery was a bust since the unit arrived severely damaged, but thankfully the second time was a success. This unit is so quiet whether you are washing, drying or using both at the same time. It is efficient with energy and water usage too, which is great for the environment. I love being able to check on the cycles via the LG ThinQ app so I know how much time remains per cycle. The other notifications via the app are so helpful too like when you have reached 30 wash cycles so it is time to clean the tub. This unit and its accompanying app really make doing laundry a super simple task. The only downside with using the unit so far was during the initial cleaning of the tub because I had to contact the LG support team via Facebook Messenger since holding that specific touchscreen button down for three seconds was not enough to start the cleaning cycle. I needed to hold it longer. And I have contacted the LG support team a number of times for other questions and they have been incredibly helpful each time. LG products and their support team are fantastic!

My old stackable washer/dryer died on me and I purchased the same model, but decided to see if there was anything better and to my surprise, LG made a much more modern stackable washer/dryer. These are 1000% better than my previous brand. They are so quiet and the technology is amazing. Due to my job I often time wash laundry while working and the wrinkle care function is a life saver. They look much more aesthetically pleasing to the eye and function just like a standard washer/dryer. If you have a small space and want a real washer/dryer there is no better option. This model is top of the line and I couldn’t be happier with my purchase. The price point is similar to the old school style stackables and you can fit a lot more in both the washer and dryer. Thank you LG!

The reason I gave it 3 stars is because this model WKG101HVA don’t have turbo wash feature. My last washer from LG had it. When I pick this washer and dryer I assumed it had turbo wash but didn’t know there was different models. Bottom line I love the machine.

We bought this combo seeking faster wash and dryer times, remote monitoring and efficiency in water and electric use in drought plagued California. Since March 2022 we have run this combo with delight. The wash cycle is short and the clothes never have issues. They dry cycle is so short and complete that we wonder how we ever endured the unbearably long drying cycles from our old machine. The noise factor is like day and night. It is just a low hum and none of the "vibrations" of old. The energy saving are substantial and doing laundry is no longer a "chore".

[This review was collected as part of a promotion.] I have liked everything about my l. G wash tower, it performs very well. It's gentle on my clothing, I like this selection of cycles and the delay feature. The dryer works very well for me. However, I do notice sometimes that there are drips of water coming out of the dryer door going down onto the computer. So I clean the dryer door seal and that seems to help. I clean it every time I use it.

[This review was collected as part of a promotion.] This washer/dryer is absolutely amazing! There are so many great features. The first thing you will notice about this unit is the sleek style. They are piggy back so it saved me a lot more space. I love the settings on the washer from delicate to Heavy duty. You can also control the spin cycle, water temperature, Rinse, delay wash. My favorite cycle is the quick wash. 15 minutes and your wash is done with no compromise on cleanliness. When you put your clothes in the dryer it automatically sets based on the wash cycle. These machines talk to each other!! I love how quiet the machines are. I've had to walk up to the machine to see if it was actually on. These machines have advanced technology but are very easy to use. I now have my 14 year old son washing his own clothes!! Bonus! I would absolutely recommend buying !!

[This review was collected as part of a promotion.] I bought this product a month ago, and the dryer is keep having a problem. Some of my clothes got damaged by dryers. It seems like the wall burned the surface of the clothes. The machine is completely new, which means it is definitely mechanical problem. it already has damaged several of clothes..

[This review was collected as part of a promotion.] We bought this as a second washer/dryer for a laundry room built off of our bedroom to make it more convenient for me to do laundry rather than going downstairs with clothes and bedding. It has a larger capacity in the washer than most (all?) tower washers. My only complaint (my fault for not thinking of this before purchase) is that I have to bend way down to get the wet items out of the washer. If you have a bad back or knees, this may be an issue for you.

Its a great unit in principle. The thing is, dryer works intermittent. Straight up has LG out 5 times and the unit only works sometimes. Even if I check to make sure the dryer works, I run a load with no way to dry the clothes. Has a clicking noise and won't run the drum. Basically a electric fault that goes away but LG says it my electricity. Very sad. 2K for a piece of metal.