This is my first memory foam pillow. The pillow itself, is firm and heavy, yet soft to lay on. I find the pillow very comfortable for back and side sleeping. It is supportive of my head and neck. With traditional type pillows, I was always switching up depending on my sleeping position. I would also crunch up pillows under my neck for support. I dont do that with this memory foam pillow. Nor have I needed to switch up to a different pillow. I find myself sleeping through the night without tossing and turning and without neck pain. The pillow does have a cooling effect to it. I have not had to flip it to find a cool side, as I have with traditional pillow types. The thickness of the pillow is just right. It is not too thick nor too thin. The removable and washable zippered cover is a added plus for the pillow. I did purchase online two of these, King size, sight unseen and am very pleased with my purchase.

This is made of memory foam. It’s soft when I compared with other gel foam pillows to an extent that it sinks. The clothe cover is nice and soft with zip, to take out the foam n wash. This zip is convenient. Overall the quality of cover is good and nicely stitched. Pillow as such when in use smells of chemical. The pillow is not hard. I feel my head is sinking and leveling to ground.

The pillow was in excellent packaging and arrived in pristine condition. It is made very well--super soft, yet is very sturdy and the perfect size. The memory foam is soft and feels really great. It offers just the right amount of resistance to provide support without making your head rest too high or too low. Overall, it is a great product. I took one star off because when it was fresh out of the protective plastic packaging it had a definite chemical odor. We let it air out in another room for a couple of days before using it and it was fine.

Overall, this is a great pillow. It is just a little thinner than I personally like. I do like the cooling foam feature, as I am a "hot" sleeper. The best feature in my opinion is the washable cover. This will allow me to wash the cover. This also adds an additional layer of protection to the pillow to keep it clean.

I've been searching and trying so many different memory foam pillows, trying to find one to replace my way-too-old last one, and had all but given up. I'd settled on one that was, I thought, as close to perfect as I was going to be able to find, but it wasn't the greatest and I had started to develop neck pain. I also have extremely sensitive ears to any pressure, and it was pushing the limits on that, as well. I saw this pillow in my local club and felt it, them read reviews online. All I can say is I'm glad I felt it in person or I might not have bought it, based on many people describing it as "firm"! Let me just say, this pillow is NOT firm by memory foam standards at all! But it also keeps it's shape, doesn't go flat, and provides just the right amount of support for my neck and shoulders. I'm a side sleeper. As soon as I laid my head on it the first night, I knew I'd finally found it! So very soft and comfy, I'm pretty sure I said "ahhhh" out loud several times that night. I absolutely LOVE this pillow! please don't ever stop making these!

I sleep on my side or stomach and either way this pillow fully supports and is comfortable. No more waking up with a kink in my neck or having to keep adjusting or “bunching up” the pillow a certain way to be comfortable. I have always just used budget type pillows until now and I wish I would have tried this sooner.

It’s just too hard for me. I thought I loved it so I kept it. Maybe my head isn’t heavy enough to sink in. It’s better when used in a side sleeping position than back position. I have painful neck muscles and the tendons snap and crack, and no dr has been able to identify why or help me fix it. This may not be the right pillow for you if you have any serious neck issues.

I wanted to love these pillows but I just couldn't. They are a nice weight and have a nice fluff to them BUT…. These pillows are so slick and slippery. The fabric is terrible and it slips around all night. I spent half my nights chasing it back into my pillow covers because it kept falling out. I even took my pillow covers off and had the same issue. Very disappointing as these seemed to be better pillows. This past week I have had terrible sleep and I woke up always readjusting these as they slowly slid around under me. If they change the cover material, these could be great.

Love the pillow. I own 4 of them now. Only issue I have is when I tried to have one delivered. Website says in stock, ordered it and magically it's unavailable. So I physically go to the store and there's at least a hundred or more in the store. Someone make it make sense please.

This is a wonderful pillow if you want firm support. It is not too stif to where your head is too high but it does not go flat like some pillows do. It states that it is cool and so far my head has not gotten hot during the night. I have gotten a good nights sleep every night for 2 weeks now. Give this one a try, you’ll regret your decision.