In the beginning I wasn’t fully sure about this, I have never had this kind of pillow. My first week was weird to get used to, but as soon as it settled…OMG, I won’t get any other style anymore, it feels so firm and soft at the same time, cool, lightweight…I am 100% confident I made a big move getting this pillow

This is a seriously comfy pillow! I use it when I sleep on my side, but not when I sleep on my back. I really like a thinner pillow when I’m on my side, and this is the perfect one for me! I also love that it stays cooler, especially since I have a ceiling fan. I am a hot sleeper, so this has been perfect to keep me from waking up with a sweaty face! It's also really nice though, that if I am running cold, I can just flip it to the other side, and it won't feel so cold anymore! IMO, you pay for what you get, and in this case I think you are getting more than what you pay for! This same pillow, in a furniture store, is easily $100 or more. In that sense, I think this pillow is a really great deal! I would absolutely Recommend it!!

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

The Members Mark Hotel Premier Pillow is phenomenal. I've been using it for a few weeks and its extremely comfortable. The height is perfect and maintains the perfect neck position. The fill keeps its position while still being coolong. The cover is very premium. The pillow is as nice if not better than the expensive brands I've bought in the past.

This is a very soft yet firm pillow. My kids truly enjoy this pillow for its true softness, We’ve had it for a few weeks and it has not lost its form at all. Overall a great bang for my buck. Great size and not too heavy either

The pillow is very much like other memory foam pillows. It seems to strike a good balance between being firm enough to support my head yet not pushing back so much that it causes my neck to ache. The cooling effect is nice.

After using the pillow for a few weeks it seems very comfortable and has held its shape nicely. I’m a stomach sleeper and had a hard time with it as it’s firmer than my feather pillow but my husband is a side and back sleeper and has loved it. It gives him the support he needs without having to use a second pillow which has been nice as two pillows seem too high sometimes.

Nice thickness pillow that keeps its shape. Great headband neck support. The reason for only 4 stars is because the pillow has a chemical odor when first taken out of the package. I left a pillowcase off for a week and the smell was gone. I like how it stays cool because of the cooling foam. It also comes with a zip off washable cover.

My hunt for the perfect pillow has been going on for years. What makes it tricky is that I need to have a pillow with support, yet I also alternate between sleeping on my back, side, and stomach. I've had a fancy, expensive ($100+) pillow for several years now that's OK. I can use it in all the positions and it has a side with cooling gel, but it's pretty flimsy and lacking any proper, consistent structure. It would be good enough if not for the almost complete lack of support. So, along comes this pillow. Sure, when you take it out of the bag/packaging, it has a slight odor. That lessens fairly quickly. It is quite firm too, and because it's memory foam, it returns back to its original shape whenever removing weight from it. As I tried it out, I specifically wanted to try it on my back, side, and stomach. It's basically not real possible for me to use on my stomach unless I put it under my chest and had my head off of it. So I would say it's not great for stomach sleepers. The first time I tried it on my back, my shoulders hurt afterwards. I had been laying where my head and neck were on it and that was it. I then tried it out where I had my shoulders on the pillow as well, and that worked well. It was pretty good - no pain or soreness afterwards, and my shoulders are heavy enough that they sunk into the pillow to where my neck and head were comfortable. The most comfortable position for me to use this pillow, however, is on my side. It's just about the perfect height so that my head is supported and cushioned, and there's no bend to my neck. Finally, let's talk about the cooling gel. Maybe it's because my previous pillow was so noticeable in how cool its cool side is, but I didn't really notice that this had cooling gel. It can actually trap heat, in my opinion. At this point, I'm still alternating between my old pillow and this one. Will I transition fully away from the old one to this one? I'm not real sure right now. It's a good pillow, and at a really good price. So if you're looking for a good pillow for side sleeping, I'd highly recommend it. Otherwise, it's probably something that each person would have to judge for themselves. Stomach sleepers - steer clear. If you're hoping for a cooling pillow, it may not deliver what you want. Pros: price; good support for side sleeping; memory foam so that it returns to its original shape. Cons: initial odor; a little too firm for my tastes; not good for stomach sleeping; can trap heat. Iffy stuff: potentially good for back sleeping, if you position it right (in my case, my shoulders need to be slightly on it more so that I'm used to).

I was very excited to try out this pillow. It felt really nice when I’ll lay on it. The issue I had is that I would start feeling uncomforted in my neck and it would wake me up. The pillow would get too thin for me. I had to move the pillow around and then it would feel fine.