A friend recommended this pillow and I decided to try it. The pricing was very reason and it turns out to be the best pillow I have ever owned. I’m planning to get a second one.

Pillow is not too firm and holds it shape. This pillow has good support did not lose its shape. I have bought pillows that don't hold shape and are too firm, but this one is just right. I would recommend.

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

Ive had neck and shoulder pain for years. It gets so bad that i get headaches from it. I've been using this pillow for several weeks and will never use anything else! Its a solid piece of memory foam unlike other brands. It even comes with a 5year warranty. I need to go back a purchase more!

I've been on the hunt for a pillow like the one my wife has had for years—tried everything from super expensive options to “too good to be true” deals. This one is the closest I've found in terms of comfort, and it's actually a great value. Really happy with it!

This pillow is not bad but I'm still breaking into it and getting used to it. So far it seems very comfortable than my other neck pillow. Would I purchase again. Yes.

After using the pillow for a few weeks it seems very comfortable and has held its shape nicely. I’m a stomach sleeper and had a hard time with it as it’s firmer than my feather pillow but my husband is a side and back sleeper and has loved it. It gives him the support he needs without having to use a second pillow which has been nice as two pillows seem too high sometimes.

Nice thickness pillow that keeps its shape. Great headband neck support. The reason for only 4 stars is because the pillow has a chemical odor when first taken out of the package. I left a pillowcase off for a week and the smell was gone. I like how it stays cool because of the cooling foam. It also comes with a zip off washable cover.

The pillow foam still reeks after several weeks and make everything in contact with it also smell like vomit. I wouldn’t wish this pillow on my worst enemy.

I received this Members Mark cooling pillow over a week ago. I opened the packaging and was hit with a strong mix between chemical and musty smell. I know the pillow is new and isn’t actually musty, but that’s what it triggers for me. We haven’t been able to use the pillow yet due to this odor. We’ve purchased cooling pillow from other brands and did not notice this same odor. We’re disappointed because my oldest kid will only use cooling pillows and really needed this new one.