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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 11-20 of 612 reviews
Oct 30, 2024
Reviewer name: Marcos99
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lives Up To Its Billing: We're Buying More

We have purchased a lot of pillows from a lot of stores (including different brands from Sam's Club), and this memory foam pillow is more supportive and seems to wick away heat. And unlike the pillows filled with pieces of foam/memory foam, the support is even across the pillow's length and doesn't sag. We are buying more for each bed and will be donating all our other pillows, be they foam-, memory foam-, or down-filled.

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Oct 19, 2024
Reviewer name: TKFL
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not comfortable

Unfortunately had to return, felt very hard and uncomfortable, the cover made noise when turning head trying to get comfortable Pillow cover is made cheeply comparing to the previous pillow The previous memory foam pillow came in a nice box with double layer pillowcase protectant This one came in a plastic bag with cheeply made pillowcase protectant, Dissapointed

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reply from Member's Mark Team

We're sorry to have disappointed you with the pillow, TKFL. Please know you can return it anytime with the Member's Mark 100% Satisfaction Guarantee.

Apr 24, 2024
Reviewer name: BC
5 out of 5 stars
5 out of 5 stars review

Very comfortable pillow

I have been sleeping on this pillow for a month now. I honestly have no complaints about it. It has a great balance between firmness for support and softness for comfort. I would like it to be a bit larger so it fits my pillow cases better and covers the whole half of the bed, but thats just a personal preference. Its not listed as a king size pillow so the size makes sense. Not sure Ive noticed a cooling effect but that could be because of the quality of my pillow case. I also like it has a washable cover to it.

Incentivized Review
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Feb 3, 2025
Reviewer name: Momma Mac
5 out of 5 stars
5 out of 5 stars review

Favorite Pillow!

This is a seriously comfy pillow! I use it when I sleep on my side, but not when I sleep on my back. I really like a thinner pillow when I’m on my side, and this is the perfect one for me! I also love that it stays cooler, especially since I have a ceiling fan. I am a hot sleeper, so this has been perfect to keep me from waking up with a sweaty face! It's also really nice though, that if I am running cold, I can just flip it to the other side, and it won't feel so cold anymore! IMO, you pay for what you get, and in this case I think you are getting more than what you pay for! This same pillow, in a furniture store, is easily $100 or more. In that sense, I think this pillow is a really great deal! I would absolutely Recommend it!!

Incentivized Review
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Feb 10, 2025
Reviewer name: Lizzie
2 out of 5 stars
2 out of 5 stars review

Good then not so good.

I was very excited to try out this pillow. It felt really nice when I’ll lay on it. The issue I had is that I would start feeling uncomforted in my neck and it would wake me up. The pillow would get too thin for me. I had to move the pillow around and then it would feel fine.

Incentivized Review
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Feb 3, 2025
Reviewer name: Ned
5 out of 5 stars
5 out of 5 stars review

Great value while very comfortable

The Members Mark Hotel Premier Pillow is phenomenal. I've been using it for a few weeks and its extremely comfortable. The height is perfect and maintains the perfect neck position. The fill keeps its position while still being coolong. The cover is very premium. The pillow is as nice if not better than the expensive brands I've bought in the past.

Incentivized Review
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Jun 2, 2025
Reviewer name: J Bizz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Pillow

Perfect Pillow! We have been shopping around for pillows for a long time. My husband and I both have neck issues and finding pillows has been a nightmare until now! This pillow provides the perfect amount of support and is comfortable. We highly recommend this pillow.

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Sep 10, 2024
Reviewer name: Kats
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The perfect alternative for latex foam lovers

I love this pillow! I am a side sleep who has always loved latex foam and thought I would hate memory foam. My old foam pillow was well last time to be discarded but nothing else I tried was comfortable and latex is so expensive now. I happened to see this one in the warehouse and decided to try again. I let it sit to degas for two days. It is just the right thickness and soft like foam but not so squishy that you sink down to the mattress. I am completely satisfied.

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Feb 26, 2025
Reviewer name: AJ reviewer
4 out of 5 stars
4 out of 5 stars review

Good support and shape

After using the pillow for a few weeks it seems very comfortable and has held its shape nicely. I’m a stomach sleeper and had a hard time with it as it’s firmer than my feather pillow but my husband is a side and back sleeper and has loved it. It gives him the support he needs without having to use a second pillow which has been nice as two pillows seem too high sometimes.

Incentivized Review
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Apr 28, 2024
Reviewer name: Biz201
4 out of 5 stars
4 out of 5 stars review

Semi firm foam pillow

Nice semi-firm foam pillow. Isnt super hard like some. It has a nice,breathable quilted pattern on it. Marked it down to 4 stars because it had a bit of a smell offgassing from it, and needed to place it in storage for a bit to rid of that, otherwise nice purchase.

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