Ive had neck and shoulder pain for years. It gets so bad that i get headaches from it. I've been using this pillow for several weeks and will never use anything else! Its a solid piece of memory foam unlike other brands. It even comes with a 5year warranty. I need to go back a purchase more!

I have been sleeping on this pillow for a month now. I honestly have no complaints about it. It has a great balance between firmness for support and softness for comfort. I would like it to be a bit larger so it fits my pillow cases better and covers the whole half of the bed, but thats just a personal preference. Its not listed as a king size pillow so the size makes sense. Not sure Ive noticed a cooling effect but that could be because of the quality of my pillow case. I also like it has a washable cover to it.

I received this Members Mark cooling pillow over a week ago. I opened the packaging and was hit with a strong mix between chemical and musty smell. I know the pillow is new and isn’t actually musty, but that’s what it triggers for me. We haven’t been able to use the pillow yet due to this odor. We’ve purchased cooling pillow from other brands and did not notice this same odor. We’re disappointed because my oldest kid will only use cooling pillows and really needed this new one.

Nice thickness pillow that keeps its shape. Great headband neck support. The reason for only 4 stars is because the pillow has a chemical odor when first taken out of the package. I left a pillowcase off for a week and the smell was gone. I like how it stays cool because of the cooling foam. It also comes with a zip off washable cover.

I love this pillow! I am a side sleep who has always loved latex foam and thought I would hate memory foam. My old foam pillow was well last time to be discarded but nothing else I tried was comfortable and latex is so expensive now. I happened to see this one in the warehouse and decided to try again. I let it sit to degas for two days. It is just the right thickness and soft like foam but not so squishy that you sink down to the mattress. I am completely satisfied.

After using the pillow for a few weeks it seems very comfortable and has held its shape nicely. I’m a stomach sleeper and had a hard time with it as it’s firmer than my feather pillow but my husband is a side and back sleeper and has loved it. It gives him the support he needs without having to use a second pillow which has been nice as two pillows seem too high sometimes.

This is a seriously comfy pillow! I use it when I sleep on my side, but not when I sleep on my back. I really like a thinner pillow when I’m on my side, and this is the perfect one for me! I also love that it stays cooler, especially since I have a ceiling fan. I am a hot sleeper, so this has been perfect to keep me from waking up with a sweaty face! It's also really nice though, that if I am running cold, I can just flip it to the other side, and it won't feel so cold anymore! IMO, you pay for what you get, and in this case I think you are getting more than what you pay for! This same pillow, in a furniture store, is easily $100 or more. In that sense, I think this pillow is a really great deal! I would absolutely Recommend it!!

My hunt for the perfect pillow has been going on for years. What makes it tricky is that I need to have a pillow with support, yet I also alternate between sleeping on my back, side, and stomach. I've had a fancy, expensive ($100+) pillow for several years now that's OK. I can use it in all the positions and it has a side with cooling gel, but it's pretty flimsy and lacking any proper, consistent structure. It would be good enough if not for the almost complete lack of support. So, along comes this pillow. Sure, when you take it out of the bag/packaging, it has a slight odor. That lessens fairly quickly. It is quite firm too, and because it's memory foam, it returns back to its original shape whenever removing weight from it. As I tried it out, I specifically wanted to try it on my back, side, and stomach. It's basically not real possible for me to use on my stomach unless I put it under my chest and had my head off of it. So I would say it's not great for stomach sleepers. The first time I tried it on my back, my shoulders hurt afterwards. I had been laying where my head and neck were on it and that was it. I then tried it out where I had my shoulders on the pillow as well, and that worked well. It was pretty good - no pain or soreness afterwards, and my shoulders are heavy enough that they sunk into the pillow to where my neck and head were comfortable. The most comfortable position for me to use this pillow, however, is on my side. It's just about the perfect height so that my head is supported and cushioned, and there's no bend to my neck. Finally, let's talk about the cooling gel. Maybe it's because my previous pillow was so noticeable in how cool its cool side is, but I didn't really notice that this had cooling gel. It can actually trap heat, in my opinion. At this point, I'm still alternating between my old pillow and this one. Will I transition fully away from the old one to this one? I'm not real sure right now. It's a good pillow, and at a really good price. So if you're looking for a good pillow for side sleeping, I'd highly recommend it. Otherwise, it's probably something that each person would have to judge for themselves. Stomach sleepers - steer clear. If you're hoping for a cooling pillow, it may not deliver what you want. Pros: price; good support for side sleeping; memory foam so that it returns to its original shape. Cons: initial odor; a little too firm for my tastes; not good for stomach sleeping; can trap heat. Iffy stuff: potentially good for back sleeping, if you position it right (in my case, my shoulders need to be slightly on it more so that I'm used to).

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

The pillows actually have very nice loft and are comfortable to lay on, but they are in no way, shape, or form a cooling material. These pillows are not only NOT cooling, but they actually get so hot that I would wake up sweating wherever my head and neck was touching the pillow. We tried multiple pillow case fabrics just in case that was the issue, but it always came down to the pillow simply not doing what it is advertised to do.