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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 21-30 of 612 reviews
May 5, 2025
Reviewer name: Maggie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow for side sleepers!!

Ive had neck and shoulder pain for years. It gets so bad that i get headaches from it. I've been using this pillow for several weeks and will never use anything else! Its a solid piece of memory foam unlike other brands. It even comes with a 5year warranty. I need to go back a purchase more!

Helpful?0RJCNLUWRV0E16341408613
Apr 17, 2026
Reviewer name: Philip
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pillow.

I've been on the hunt for a pillow like the one my wife has had for years—tried everything from super expensive options to “too good to be true” deals. This one is the closest I've found in terms of comfort, and it's actually a great value. Really happy with it!

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Feb 11, 2025
Reviewer name: Flat Front Twill Short
3 out of 5 stars
3 out of 5 stars review

Firm memory foam pillow at a good price

My hunt for the perfect pillow has been going on for years. What makes it tricky is that I need to have a pillow with support, yet I also alternate between sleeping on my back, side, and stomach. I've had a fancy, expensive ($100+) pillow for several years now that's OK. I can use it in all the positions and it has a side with cooling gel, but it's pretty flimsy and lacking any proper, consistent structure. It would be good enough if not for the almost complete lack of support. So, along comes this pillow. Sure, when you take it out of the bag/packaging, it has a slight odor. That lessens fairly quickly. It is quite firm too, and because it's memory foam, it returns back to its original shape whenever removing weight from it. As I tried it out, I specifically wanted to try it on my back, side, and stomach. It's basically not real possible for me to use on my stomach unless I put it under my chest and had my head off of it. So I would say it's not great for stomach sleepers. The first time I tried it on my back, my shoulders hurt afterwards. I had been laying where my head and neck were on it and that was it. I then tried it out where I had my shoulders on the pillow as well, and that worked well. It was pretty good - no pain or soreness afterwards, and my shoulders are heavy enough that they sunk into the pillow to where my neck and head were comfortable. The most comfortable position for me to use this pillow, however, is on my side. It's just about the perfect height so that my head is supported and cushioned, and there's no bend to my neck. Finally, let's talk about the cooling gel. Maybe it's because my previous pillow was so noticeable in how cool its cool side is, but I didn't really notice that this had cooling gel. It can actually trap heat, in my opinion. At this point, I'm still alternating between my old pillow and this one. Will I transition fully away from the old one to this one? I'm not real sure right now. It's a good pillow, and at a really good price. So if you're looking for a good pillow for side sleeping, I'd highly recommend it. Otherwise, it's probably something that each person would have to judge for themselves. Stomach sleepers - steer clear. If you're hoping for a cooling pillow, it may not deliver what you want. Pros: price; good support for side sleeping; memory foam so that it returns to its original shape. Cons: initial odor; a little too firm for my tastes; not good for stomach sleeping; can trap heat. Iffy stuff: potentially good for back sleeping, if you position it right (in my case, my shoulders need to be slightly on it more so that I'm used to).

Incentivized Review
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Feb 18, 2025
Reviewer name: Nicole K
5 out of 5 stars
5 out of 5 stars review

Gel Memory Cooling Foam Pillow

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

Incentivized Review
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Jun 28, 2026
Reviewer name: Tasha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Contours

I’m a side sleeper. It felt too firm at first but when I lay on it, it contours perfectly around my head and neck.

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Aug 25, 2026
Reviewer name: Tater53
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Cool

These pillows are supposed to be cooling pillows but they are not. Somewhat comfortable, just not what we want.

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Aug 29, 2026
Reviewer name: purdygirl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keeps its shape

I loved the pillow and the material used inside but I had to return because I could not get a pillow case to stay on it! Kept sliding off

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Aug 28, 2026
Reviewer name: No sleep
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard

The pillow is not soft, all the cases I put on it slides off and it has a horrible smell...not worth $20

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Sep 26, 2025
Reviewer name: CS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Pillow Ever

A friend recommended this pillow and I decided to try it. The pricing was very reason and it turns out to be the best pillow I have ever owned. I’m planning to get a second one.

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Jun 14, 2025
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow and comfort

I had to go buy this pillow once I saw it was available in the club, I love my other similar pillows from Sam’s the solid memory foam and the washable cover and they stay firm.

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