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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 91-100 of 612 reviews
Feb 12, 2026
Reviewer name: Samantha
4 out of 5 stars
4 out of 5 stars review

Love the pillow. I own 4 of them now. Only issue I have is when I tried to have one delivered. Website says in stock, ordered it and magically it's unavailable. So I physically go to the store and there's at least a hundred or more in the store. Someone make it make sense please.

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Mar 24, 2024
Reviewer name: JNTulsa
4 out of 5 stars
4 out of 5 stars review

Very soft, well-made and comfortable!

The pillow was in excellent packaging and arrived in pristine condition. It is made very well--super soft, yet is very sturdy and the perfect size. The memory foam is soft and feels really great. It offers just the right amount of resistance to provide support without making your head rest too high or too low. Overall, it is a great product. I took one star off because when it was fresh out of the protective plastic packaging it had a definite chemical odor. We let it air out in another room for a couple of days before using it and it was fine.

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Mar 30, 2024
Reviewer name: TexasDad
4 out of 5 stars
4 out of 5 stars review

Memory foam pillow

Memory foam style pillow is a little too thick for me. When placed under just neck and head, my chin almost touches my chest. When under the shoulders and head, the pillow works well. The foam is soft and cool. The new smell was strong at first, after a week it goes away. I like the pillow had a removable case to wash. And the foam is not the typical memory foam, it can be cleaned.

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Mar 30, 2026
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Firm yet soft, no pain for side and back sleeping.

This is my first memory foam pillow. The pillow itself, is firm and heavy, yet soft to lay on. I find the pillow very comfortable for back and side sleeping. It is supportive of my head and neck. With traditional type pillows, I was always switching up depending on my sleeping position. I would also crunch up pillows under my neck for support. I dont do that with this memory foam pillow. Nor have I needed to switch up to a different pillow. I find myself sleeping through the night without tossing and turning and without neck pain. The pillow does have a cooling effect to it. I have not had to flip it to find a cool side, as I have with traditional pillow types. The thickness of the pillow is just right. It is not too thick nor too thin. The removable and washable zippered cover is a added plus for the pillow. I did purchase online two of these, King size, sight unseen and am very pleased with my purchase.

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Feb 3, 2025
Reviewer name: Sandra D
5 out of 5 stars
5 out of 5 stars review

No More Sleepless Nights

If you are looking for a great night's sleep, the Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow is the pillow you need. The memory foam conforms to your head and neck, giving you support while you sleep. The foam is soft but firm enough to keep your head in the right position. I have neck pain and sleep restlessly most nights. Since using this pillow my sleep has improved. I sleep with fans on every night of the year. Therefore, the cooling gel is an awesome feature to this pillow. The gel helps to keep the pillow cool, so you don’t get too hot while you sleep. It stays cool and comfortable all night. The pillow is the perfect size. It's not too high or too low. Whether you are a back, side, or stomach sleeper this pillow gives you the right amount of support. The memory foam helps reduce neck pain because it adjusts to fit your head and neck perfectly, relieving pressure points that might cause discomfort. The cover is soft and removable. It’s easy to take off and wash. The pillow's cover is also breathable, and helps keep dust and dirt away, making it a good choice for people with allergies. The pillow feels like something you’d find in a high-end hotel. After using it for a few weeks, you'll likely notice that you sleep better and wake up feeling more rested. The pillow hasn't lost it's shape. If you’re looking for comfort, cooling, and a supportive pillow, this is it. Whether you're looking to improve your sleep or just want a new pillow to try, this one is definitely worth considering!

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Mar 30, 2024
Reviewer name: Mandalu292
5 out of 5 stars
5 out of 5 stars review

Great pillow!

I liked this pillow more than I expected. I can be a bit picky about them but this one is very comfortable. It does have a bit of a smell the first couple of days as most memory foam products do. But it fades pretty quickly. I took it on a spring break trip and it worked well in the car and was very comfortable. My kids also shared it and loved it!

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Feb 20, 2026
Reviewer name: KIM
5 out of 5 stars
5 out of 5 stars review

Finally found my perfect pillow!

I've been searching and trying so many different memory foam pillows, trying to find one to replace my way-too-old last one, and had all but given up. I'd settled on one that was, I thought, as close to perfect as I was going to be able to find, but it wasn't the greatest and I had started to develop neck pain. I also have extremely sensitive ears to any pressure, and it was pushing the limits on that, as well. I saw this pillow in my local club and felt it, them read reviews online. All I can say is I'm glad I felt it in person or I might not have bought it, based on many people describing it as "firm"! Let me just say, this pillow is NOT firm by memory foam standards at all! But it also keeps it's shape, doesn't go flat, and provides just the right amount of support for my neck and shoulders. I'm a side sleeper. As soon as I laid my head on it the first night, I knew I'd finally found it! So very soft and comfy, I'm pretty sure I said "ahhhh" out loud several times that night. I absolutely LOVE this pillow! please don't ever stop making these!

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Jul 3, 2025
Reviewer name: HongR
1 out of 5 stars
1 out of 5 stars review

Falls FLAT

This is another prime example of Members Mark Brand replacing a beloved brand, and in this case a perfect pillow, to make it junk. I do not understand how they think that their material substitutions would fool anyone. The pillow is flat in a week. It's not worth the supplies used to make it. The Luxury Hotel Pillow it mimics and replaced held up for a year and kept form and fluff. This is a door mat in a blink of an eye. Do NOT be fooled. This is the WORST pillow, thanks to "Members Mark." More and more, I am feeling ashamed to be a Sam's Club member. Sam's Club, enough of the Members Mark junk!! You will lose customers. Enough!!!

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Mar 12, 2026
Reviewer name: Esmeralda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Give me some 💤

Comfortable pillows I stay cool throughout the night and fall a sleep fast

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Mar 7, 2026
Reviewer name: KA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

bed pillow

This foam cooling pillow is great, good price on sale

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