Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,440 ratings588 reviews
  1. 5 stars62% (887)
  2. 4 stars15% (214)
  3. 3 stars9% (123)
  4. 2 stars6% (80)
  5. 1 star9% (136)

Member photos

  • +482 images
Sort by |
Showing 91-100 of 588 reviews
Apr 15, 2024
rxpapa
5 out of 5 stars review

Nice pillow with proper support!

I normally prefer a contoured memory foam pillow, but since receiving this one I have used it regularly. It does a great job of supporting without being too firm. It has retained its shape very well. It is covered with a very slick fabric which allows the pillow case to come off easily. But that is about the only negative I can think of.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 24, 2024
Cindy Lou
5 out of 5 stars review

Restful night

This is a wonderful pillow if you want firm support. It is not too stif to where your head is too high but it does not go flat like some pillows do. It states that it is cool and so far my head has not gotten hot during the night. I have gotten a good nights sleep every night for 2 weeks now. Give this one a try, you’ll regret your decision.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 20, 2024
FromBang
4 out of 5 stars review

Alternate pillow

This is made of memory foam. It’s soft when I compared with other gel foam pillows to an extent that it sinks. The clothe cover is nice and soft with zip, to take out the foam n wash. This zip is convenient. Overall the quality of cover is good and nicely stitched. Pillow as such when in use smells of chemical. The pillow is not hard. I feel my head is sinking and leveling to ground.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 21, 2024
Jilly Johnson
4 out of 5 stars review

Nice pillow strong scent

Really cool, literally. The pillow keeps its cool, and its very comfortable for a side sleeper. It has a nice quilted cover that is removeable. The one downside is the smell of the pillow, it has a strong fragrance upon opening the pillow and while laying on it.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 30, 2024
Mandalu292
5 out of 5 stars review

Great pillow!

I liked this pillow more than I expected. I can be a bit picky about them but this one is very comfortable. It does have a bit of a smell the first couple of days as most memory foam products do. But it fades pretty quickly. I took it on a spring break trip and it worked well in the car and was very comfortable. My kids also shared it and loved it!

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Apr 15, 2024
midnite
5 out of 5 stars review

Comfortable, cooling gel memory foam pillow

This gel memory foam pillow is very comfortable for side sleeping. I typically start on my side but then switch positions throughout the night. However, with this pillow, I've often been staying in the same position on my side throughout the entire night which says a lot. I think it's because of the pillow having a nice balance of support and comfort. And since I tend to sleep hot, the cooling aspect of this pillow is great. Another big plus is that the cover is removable and is machine washable. However, if I felt like sleeping on my stomach which I do from time to time, I wouldn't use this pillow as I need something less dense. For sleeping on my back, it's quite comfortable but I would probably prefer a slightly thinner pillow for that. All-in-all, it's a great pillow and is the one I typically use now.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 24, 2024
JNTulsa
4 out of 5 stars review

Very soft, well-made and comfortable!

The pillow was in excellent packaging and arrived in pristine condition. It is made very well--super soft, yet is very sturdy and the perfect size. The memory foam is soft and feels really great. It offers just the right amount of resistance to provide support without making your head rest too high or too low. Overall, it is a great product. I took one star off because when it was fresh out of the protective plastic packaging it had a definite chemical odor. We let it air out in another room for a couple of days before using it and it was fine.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Apr 15, 2024
Sam
5 out of 5 stars review

Foam, but not too firm!

Full transparency, I’ve never been a fan of memory foam pillows. This one, however, has made me rethink my position… Most memory foam pillows to me are way to firm. This one is not. It’s no feather pillow, but it’s not as hard as a lot of memory foam pillows I’ve used. I have neck issues and need good neck support, and this one has honestly done me well. I’ve been sleeping with it for over 2 weeks now. Only 2 down sides. It’s a standard pillow size, not a king. So as you can see in the pictures, it’s literally swimming inside a king size pillow case. Only other qualm with it is the slight chemical smell. It’s not terribly strong at all. But I do with they could figure out a way to make these not with that smell… All that being said, great support, not too firm, nice fit for standard pillow cases. So A+ from me.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Jul 3, 2025
HongR
1 out of 5 stars review

Falls FLAT

This is another prime example of Members Mark Brand replacing a beloved brand, and in this case a perfect pillow, to make it junk. I do not understand how they think that their material substitutions would fool anyone. The pillow is flat in a week. It's not worth the supplies used to make it. The Luxury Hotel Pillow it mimics and replaced held up for a year and kept form and fluff. This is a door mat in a blink of an eye. Do NOT be fooled. This is the WORST pillow, thanks to "Members Mark." More and more, I am feeling ashamed to be a Sam's Club member. Sam's Club, enough of the Members Mark junk!! You will lose customers. Enough!!!

Helpful?3IFZA20SG2DY16341408613
Jul 18, 2024
CM97
5 out of 5 stars review

Verified Purchase

Get this pillow!

I sleep on my side or stomach and either way this pillow fully supports and is comfortable. No more waking up with a kink in my neck or having to keep adjusting or “bunching up” the pillow a certain way to be comfortable. I have always just used budget type pillows until now and I wish I would have tried this sooner.

Helpful?3IFZA20SG2DY16341408613