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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 101-110 of 612 reviews
Feb 18, 2026
Reviewer name: Ab
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad buy

It is not that good softer than it should and not really cooling as it should

Helpful?0RJCNLUWRV0E16341408613
Feb 27, 2026
Reviewer name: Donna
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I love foam pillows just not this one.

The covers on the pillows are too slippery and it makes the pillow cases fall off.

Helpful?0RJCNLUWRV0E16341408613
Sep 3, 2025
Reviewer name: Dbmr
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cooling, but not for me.

It’s cool but not pliable. Too stiff for me to really be comfortable.

Helpful?0RJCNLUWRV0E16341408613
reply from Member's Mark Team

We appreciate your honest feedback on your pillow. The pillow has a 'break in' period of 1-2 weeks where it settles into its final firmness, it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm for you that you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 9, 2026
Reviewer name: Doug
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice, but we returned

seemed soft enough but hurt both of our necks. we returned them

Helpful?0RJCNLUWRV0E16341408613
Mar 31, 2026
Reviewer name: Sams member
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfort

Not comfortable; too firm for me

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May 13, 2026
Reviewer name: R Schultz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleep in peace

Love my Pillow it helps my neck I sleep very well now

Helpful?0RJCNLUWRV0E16341408613
Apr 11, 2026
Reviewer name: Lmorris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow

This is so far the best pillow I have slept on. I'm so happy I bought it.

Helpful?0RJCNLUWRV0E16341408613
Mar 27, 2025
Reviewer name: Mimi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for me

Did not like this pillow at all. I am a side sleeper, maybe not recommended for side sleepers.

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reply from Member's Mark Team

We're sorry to learn you are unhappy with the pillow, Mimi. Please know you can exchange or return it for a full refund at any time with the Member's Mark 100% Satisfaction Guarantee.

Jun 6, 2026
Reviewer name: AyeFall90
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

False Advertising

Definitely not cooling but is firm.

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Mar 12, 2026
Reviewer name: Esmeralda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Give me some 💤

Comfortable pillows I stay cool throughout the night and fall a sleep fast

Helpful?0RJCNLUWRV0E16341408613