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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars1,440 ratings588 reviews
  1. 5 stars62% (887)
  2. 4 stars15% (214)
  3. 3 stars9% (123)
  4. 2 stars6% (80)
  5. 1 star9% (136)

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Showing 111-120 of 588 reviews
Nov 11, 2025
K Fraser
5 out of 5 stars review

Verified Purchase

Ultimately comfortable

My husband loves the new pillow. He says he slept GREAT. COOLING AND COMFORTABLE.

Helpful?3IFZA20SG2DY16341408613
Dec 1, 2025
Annette
5 out of 5 stars review

Verified Purchase

Supportive cooling pillow

This pillow is a nice supportive pillow has a great cooling feature. I would purchase again.

Helpful?3IFZA20SG2DY16341408613
Nov 8, 2025
Donna
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Premier Collection Premium Coo

Good pillow like the way it feels.

Helpful?3IFZA20SG2DY16341408613
Jan 19, 2026
M Garza
1 out of 5 stars review

Verified Purchase

Not work for us for sleep

Good quality materials, but not good for sleeping for me and my wife.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We are sorry the pillow did not meet your expectations, M Garza. Please know you can return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 6, 2025
Ellem
5 out of 5 stars review

Verified Purchase

Great pillow

Great support for head and neck. The gel is fairly firm and feels really good.

Helpful?3IFZA20SG2DY16341408613
Dec 14, 2025
Connie
5 out of 5 stars review

Verified Purchase

Love this pillow.

I have arthritis in my neck and this is my go to pillow.

Helpful?3IFZA20SG2DY16341408613
Nov 29, 2025
Debmar15
5 out of 5 stars review

Verified Purchase

No more sore neck!!

I love this pillow. Not having a sore neck when I wake up and it has a cooling feel to it.

Helpful?3IFZA20SG2DY16341408613
Oct 8, 2025
sidewayz
5 out of 5 stars review

Verified Purchase

Buying More

High comfort/quality at excellent price. Buying more for use in other bedrooms.

Helpful?3IFZA20SG2DY16341408613
Jun 11, 2025
Lareyna
5 out of 5 stars review

Verified Purchase

Great Sleeping Pillow

Excellent pillow for sleeping. Soft yet firm, holds its shape nicely.

Helpful?3IFZA20SG2DY16341408613
Sep 23, 2025
JT
2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.