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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,435 ratings585 reviews
  1. 5 stars62% (884)
  2. 4 stars15% (214)
  3. 3 stars9% (123)
  4. 2 stars6% (79)
  5. 1 star9% (135)

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Showing 501-510 of 585 reviews
Nov 24, 2025
Anonymous
1 out of 5 stars review

Better look it all over!

Well I bought this and when I got it home it was all stained! Someone used it and brought it back 🤢

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reply from Member's Mark Team

We apologize for this experience, Cynthia, and ask that you contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Dec 15, 2025
anonymous
1 out of 5 stars review

Horrible chemical smell

Horrible chemical smell. No one should breathe that in all night, every night - or at all! Complete waste of money.

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Jun 28, 2025
Drew2689
1 out of 5 stars review

Left me with neck pain

I was tired of pillows that go flat after a few months, so I bought this one. It is a very thick foam, however, and it puts my neck at an awkward angle, even as a side-sleeper, and caused my neck to ache after a few days.

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Feb 12, 2026
HEIDI
1 out of 5 stars review

Glad I'm only out 15 bucks

This pillow is as hard as a rock and has a chemical smell.

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Jan 28, 2026
Lora
3 out of 5 stars review

Fair pillow if you like firm

Pillow was way too firm for my liking. Do like the removable cover, that's a great plus.

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reply from Member's Mark Team

We are so glad you like the easy-care pillow cover, Lora. If you are unhappy with the pillow, please know you can return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 7, 2026
Michael
1 out of 5 stars review

SMELLS!

Smells so bad can't fall asleep. Disappointing.

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Feb 19, 2026
Julia
1 out of 5 stars review

hard as a rock, I ended up using a different pillow.

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Dec 23, 2024
Anonymous
1 out of 5 stars review

Verified Purchase

Pillow

Not firm enough

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Nov 16, 2024
Tash
5 out of 5 stars review

Verified Purchase

Makes me fall asleep quickly and feel rested

Love these

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Sep 5, 2024
J L
5 out of 5 stars review

Verified Purchase

Best I ever had

Amazing !!

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