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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,414 ratings519 reviews
  1. 5 stars62% (881)
  2. 4 stars13% (188)
  3. 3 stars9% (126)
  4. 2 stars6% (81)
  5. 1 star10% (138)

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Showing 511-519 of 519 reviews
Nov 10, 2024
Reviewer name: bj
1 out of 5 stars
1 out of 5 stars review

pillow

was way too firm. would not recomm it to anyone thinking of purchasing itend

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Aug 19, 2025
Reviewer name: Graciela
1 out of 5 stars
1 out of 5 stars review

i purchased 2 of these pillows andnthey have a very strong chemical smell that i could not get rid of. i had to return them.

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Jul 7, 2025
Reviewer name: hansolocup
1 out of 5 stars
1 out of 5 stars review

Like being kicked by a mule

Feel like I was kicked by a mule after sleeping on this pillow. I love cooling memory pillows, but this one just lacked the comfort.

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Jul 6, 2024
Reviewer name: Mel
5 out of 5 stars
5 out of 5 stars review

Great pillow

My husband loves firm pillows, and this has become the only pillow he will sleep with. It's firm but also stays nice and cool when he's sleeping.

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Jun 24, 2025
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

not cool at all

Not cool at all , i bought a pillow 7 years ago from a different manufacturer that is cooler than this brand new one , was disappointed

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Jan 26, 2025
Reviewer name: Brad
3 out of 5 stars
3 out of 5 stars review

High Quality but Very Firm

These are well made pillows. A lot firmer than my other name brand memory foam pillows.

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reply from Member's Mark Team

We appreciate your feedback, Brad. If the pillows are too firm, please know you can exchange or return them for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Jun 24, 2025
Reviewer name: High Hopes
2 out of 5 stars
2 out of 5 stars review

Thought it would hold up.....

Less than 1 month in the pillows went bland no support compared to being new.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

Thank you for your feedback on the pillow. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 23, 2025
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Smells

A very comfortable pillow but after several days it's still stinks and airing it out does not seem to be working. Smells pretty intolerable.

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Jul 15, 2025
Reviewer name: Carol
1 out of 5 stars
1 out of 5 stars review

Disappointed!

The fill doesn't fill the pillow - leaves a large empty space on bottom.

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