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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,435 ratings585 reviews
  1. 5 stars62% (884)
  2. 4 stars15% (214)
  3. 3 stars9% (123)
  4. 2 stars6% (79)
  5. 1 star9% (135)

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Showing 491-500 of 585 reviews
May 10, 2024
Jenny
5 out of 5 stars review

Verified Purchase

Great pillow!!!

Love this pillow!!! Firm but very comfortable.

Helpful?3IFZA20SG2DY16341408613
Oct 10, 2024
Sandra
5 out of 5 stars review

Verified Purchase

Good pillow

Good pillow

Helpful?3IFZA20SG2DY16341408613
Jul 26, 2024
Abel
5 out of 5 stars review

Verified Purchase

Dream pillow

Very comfortable

Helpful?3IFZA20SG2DY16341408613
Feb 23, 2026
KEVIN
1 out of 5 stars review

The pillow feels nice. However, them chemical smell is terrible. I can still smell it on my hair the next day.

Helpful?3IFZA20SG2DY16341408613
Mar 19, 2026
NATHALIE
3 out of 5 stars review

Strong chemical odor

Pillow has a very strong chemical odor even after having it for 3 weeks. So strong I can not sleep with it.

Helpful?3IFZA20SG2DY16341408613
Feb 9, 2026
PAULA
2 out of 5 stars review

Don't buy

I'm not impressed with this pillow as it constantly slides out of the pillow case and is very uncomfortable.

Helpful?3IFZA20SG2DY16341408613
Nov 24, 2025
Anonymous
1 out of 5 stars review

Better look it all over!

Well I bought this and when I got it home it was all stained! Someone used it and brought it back 🤢

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We apologize for this experience, Cynthia, and ask that you contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Dec 15, 2025
anonymous
1 out of 5 stars review

Horrible chemical smell

Horrible chemical smell. No one should breathe that in all night, every night - or at all! Complete waste of money.

Helpful?3IFZA20SG2DY16341408613
Nov 21, 2025
Victoria
5 out of 5 stars review

I love this pillow. It's soft yet supportive and it's very affordable compared to my old Tempurpedic pillow. I have no complaints.

Helpful?3IFZA20SG2DY16341408613
Dec 1, 2025
anonymous
1 out of 5 stars review

yabba dabba doo

it's a rock. This is the second pillow I've tried out in 2 months. I guess nobody makes a decent pillow anymore. I miss sleep.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your honest feedback on our pillow. Please note, there can be a few days of use before the pillow "breaks in" to its final firmness and it may feel firmer for the first few nights. Please know that you can exchange or return the pillow at any time as part of the Members Mark 100% Satisfaction Guarantee.