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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,435 ratings585 reviews
  1. 5 stars62% (884)
  2. 4 stars15% (214)
  3. 3 stars9% (123)
  4. 2 stars6% (79)
  5. 1 star9% (135)

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Showing 41-50 of 585 reviews
Jul 7, 2024
Isa
1 out of 5 stars review

Verified Purchase

Not as described, disappointing

I regret buying it. Two times I used it, it was stiff and way too thick. It doesn't feels like it has a cooling feature or that it's memory foam. It really feels as if I'm sleeping on a brick.

Helpful?3IFZA20SG2DY16341408613
May 13, 2026
R Schultz
5 out of 5 stars review

Verified Purchase

Sleep in peace

Love my Pillow it helps my neck I sleep very well now

Helpful?3IFZA20SG2DY16341408613
May 7, 2026
Muva
5 out of 5 stars review

Verified Purchase

I'd buy again

Very soft and comfortable. I just wish it were available in king size.

Helpful?3IFZA20SG2DY16341408613
May 8, 2026
Dr Tom
5 out of 5 stars review

Verified Purchase

Great product

Great pillow and would buy again.

Helpful?3IFZA20SG2DY16341408613
Apr 24, 2026
PPM
5 out of 5 stars review

Verified Purchase

Soft Pillow

Very comfortable and gives me good support too.

Helpful?3IFZA20SG2DY16341408613
Feb 13, 2025
Alyson
5 out of 5 stars review

Great if you like a firm pillow

I like to try out different pillows. I sleep on my side and back and want neck support. I like my pillow to be soft but firm enough to hold my head up to be aligned with my spine. I felt this pillow did just that. I’ve only had it for a month so I can’t speak to longevity but so far it’s holding up great. No indents from my head.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Feb 15, 2025
Christina
4 out of 5 stars review

Plush memory foam pillow

This pillow has a silky smooth outer cover and a squishy memory foam pillow. The pillow is comfortable to sleep on by itself or with a second one under it. It also feels better with a pillowcase on. Additionally would say the pillow has a slight odor but after unpacking and letter it air out for a few days, it does dissipate. Definitely would get another. Not certain I find a cooling aspect of this product.

Incentivized Review
Helpful?3IFZA20SG2DY16341408613
Mar 12, 2026
Kat
1 out of 5 stars review

Verified Purchase

Not worth it

Smell to pillow from rubber. Also normal cotton pillowcase keeps slipping off. Smaller pillow than anticipated

Helpful?3IFZA20SG2DY16341408613
Feb 26, 2026
Brenda
5 out of 5 stars review

Verified Purchase

Jackpot

I've been searching for a pillow that is comfortable and I hit the jackpot with this one, it REALLY helps me to sleep well

Helpful?3IFZA20SG2DY16341408613
Sep 12, 2025
Oitnbered
1 out of 5 stars review

Verified Purchase

Like putting your head on a hot curb

Like putting your head on a hot curb- don’t believe the cooling nonsense!

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your honest feedback on your pillow, Oitnbered. The pillow has a cooling gel infusion in the foam and comes with a cooling cover, all designed to dissipate heat and help with temperature regulation during the night. We recommend using this pillow without an additional pillowcase as the pillowcase can trap heat and the pillow comes with a removable, washable cover. As a reminder, you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.