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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 41-50 of 612 reviews
Jan 27, 2026
Reviewer name: Lilchubby4e
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy and cool

I've been trying several different pillows, and the last few have not really been cool. Although they were supposed to be cooling memory gel pillows, this one is cool, stays cool and is firm enough that it doesn't just mush, so that my head starts falling in at an awkward angle so I really like this pillow. It is worth every dollar I paid for it although I will warn you that for the first few days, it does have a kind nasty smell. So if that is going to bother you, I would take it out and leave it out for a few days before you started sleeping on it. The smell should be gone by then.

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Sep 30, 2026
Reviewer name: MDA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pain relief

Sleep great with this pillow. Got rid of the upper shoulders and neck pain.

Helpful?0RJCNLUWRV0E16341408613
Feb 15, 2025
Reviewer name: Christina
4 out of 5 stars
4 out of 5 stars review

Plush memory foam pillow

This pillow has a silky smooth outer cover and a squishy memory foam pillow. The pillow is comfortable to sleep on by itself or with a second one under it. It also feels better with a pillowcase on. Additionally would say the pillow has a slight odor but after unpacking and letter it air out for a few days, it does dissipate. Definitely would get another. Not certain I find a cooling aspect of this product.

Incentivized Review
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Apr 16, 2024
Reviewer name: Donovan
5 out of 5 stars
5 out of 5 stars review

Nice pillow

This pillow presents as high quality in appearance and performance. It is supportive while still soft enough. The cooling feature is a nice touch. I tend to sleep with multiple pillows in any random placement and this pillow has pleasantly incorporated well with the others in various stacking arrangements. Standard pillow cases easily fit without any stretch or stuffing. This is my second time trying a memory foam pillow and this one is definitely a keeper.

Incentivized Review
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Oct 10, 2024
Reviewer name: James
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice looking, but not worth it.

These pillows look and feel nice, but they’re not as comfortable to sleep on as they look. There is also a strong lingering factory smell on them that is supposedly due to an anti-microbial the manufacturer puts on the pillow. Probably something that you shouldn’t lay your head on night after night. I would return them if I could.

Helpful?0RJCNLUWRV0E16341408613
reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, James. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 17, 2026
Reviewer name: El Duderino
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable. The only downside is the pillowcase easily slides off while I'm sleeping. Just need to use one with a zipper.

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Jul 17, 2026
Reviewer name: Mike R
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable pillows at a very good price.

These pillows are quite comfortable, even at the low price. I have gotten a lot of comfort out of these at bedtime.

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Mar 3, 2026
Reviewer name: Eddie
5 out of 5 stars
5 out of 5 stars review

Awesome pillow

I’ve been shopping for pillows for years and I could never find a good pillow like the one I have I couldn’t tell you how many pillows I bought that went to waste. I recently got this one and I’m super happy with it. It’s nice and firm. it keeps its rigidity and your head doesn’t sink in to the point where you pretty much don’t have a pillow. I really recommend this pillow it keeps your head upright in the perfect position most pillows feel good in the beginning, but throughout the night, your head sinks in and the sides of the pillow comes up and covers your face. This one doesn’t.

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Aug 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Memory foam smells horrible

The smell in the foam is horrible and it's hard to come out. I took off the covering and washed it. Sprayed the foam with Lysol and febreeze and the mildew smell still remains in the foam. I want to return the but threw away the packaging. Waste of money.

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Aug 11, 2026
Reviewer name: WESLEY
5 out of 5 stars
5 out of 5 stars review

I like it.

I didn't think I'd like it until i gave it a few days. My neck doesn't hurt near as much. I am a side sleeper so the thickness and firmness holds my head much more in line with my spine. This is probably not good for back sleepers. I am getting another one for my camper.

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