I was looking forward to my 2 new Members Mark pillows on 1/17/26. However, the OVERPOWERING FORMALDEHYDE SMELL was too much. Sam's refunded me the same day. Today is 1/25/26, AND THEIR FORMALDEHYDE SMELL IS STILL TOO MUCH. I've aired them out, and I'm airing them out again hoping it will get better:(

The pillow is nice. It's a little smaller than a normal size pillow however the gel inside is comfortable. The material feels cool. The only complaint i have is the chemical oder when you first open it. I've had it open for about a week and it still smells. I'm assuming it will eventually go away.

Overall great pillow. Like everyhring it has its pros and cons. Starting with the good - quality product. Pillow has nice protective cover. Conforms to your head comfortably. Now for cons - when opening it had a strong chemical/ rubber smell. It did go away once out of packaging. Protective cover is slippery and pullow case didn't stay on well. Heavy and not cuddly. Good sleeping pillow.

This pillow is great. The memory foam provides a great sleep experience while conforming to your head and neck. The removable cover makes washing a breeze. The only downside is that it is not super thick pillow. So if you like large fluffier pillows you might be disappointed.

I received this pillow as part of a testing promotion, and I was skeptical that it could be as comfortable as my high-end pillows that I currently own, but upon receiving it, I was highly impressed by the quality in the field of the fabric end of the support that it was given I would highly recommend it

I have used this pillow for several days. Its a bit too hard for my liking. The first day I really enjoyed it. After 4 days i started to cuddle with it instead. Theres a smell to the pillow too. Likely from the manufacturer. But I do not like it. I havent tried to wash out the smell, bc it can typically disepate within a few days. It hasn't. It is a pain to wash pillows iykyk. Its too hard and the smell puts me off too much.

The pillow is overall comfortable, but I didn't think it was as cool feeling as I thought it was going to be. Once you put a pillow case on it, it's still gets about as warm as my other pillows do. However, it is cool to the touch, and if you used the pillow without a pillow case, which is an option since this has a removable, washable cover, then it might feel cooler over night. Initially, the pillow is firm, but you do sink into it. If you're a back or side sleeper, the pillow is good because it supports your neck as your head sinks into it. Overall, the pillow is great. If you like to take your own pillow when you travel, this fits in a larger size suitcase. It might be too big for carry-on luggage.

I really sleep well on this pillow however it took washing the two covers on each pillow twice and airing out the pillow for a few days before we could use them because of the chemical smell. They still have a smell but after a couple of weeks it's not a strong smell anymore.

This is my first time trying a memory foam pillow, and it has been painful. It feels extremely stiff, even after nearly two months of trying to get used to it. During that time, I had to switch between my old pillow and this new one every couple of days—otherwise, my back would hurt too much to get up for work in the morning. Whenever I switched back to my original pillow, my back felt much more relaxed. I don't understand why people spend extra money on these; are they trying to train their neck and back muscles while they sleep? But it was just too painful for me, so I gave up. By the way, I usually sleep on my back rather than on my side.

Love the pillow. I own 4 of them now. Only issue I have is when I tried to have one delivered. Website says in stock, ordered it and magically it's unavailable. So I physically go to the store and there's at least a hundred or more in the store. Someone make it make sense please.