This is a wonderful pillow if you want firm support. It is not too stif to where your head is too high but it does not go flat like some pillows do. It states that it is cool and so far my head has not gotten hot during the night. I have gotten a good nights sleep every night for 2 weeks now. Give this one a try, you’ll regret your decision.

Unfortunately, I didn't have an opportunity to see if this pillow would work because the musty smell is disgusting. I thought it smelled a little funny when I took it out of the plastic but I thought it might abate. I put on my silk pillowcase, propped it up on the bed, and lay back on it to watch TV. Not only didn't the smell go away, it literally made my hair and pajamas smell musty, too. I'm extremely disappointed because it felt cool to the touch, which is what I wanted. It's heavy - a rock - but I had already expected that from seeing these types before. I'm a side sleeper who currently uses memory foam pillows that are really memory foam chunked up...okay at first but become very flat over time...so looked forward to something that might not flatten as quickly. But, as I said, the smell was so atrocious, as well as clung to me, that I never experienced if it would be an improvement for my actual sleeping. Now I have to go to the trouble of returning it (I have everything delivered from Sam's) during a busy holiday season, as well as having to find something else...all because of a musty smell that Sam's should be ashamed to provide to their members.

It was way, WAY too hard, and it doesn't have any give at all. I used it for all of one night and woke up in severe pain. I also bought it while it was one sale yet still got charged the full price for it. I will be taking the pillow back and getting a refund ASAP. Do NOT recommend, especially if you have a sensitive/difficult neck.

This is made of memory foam. It’s soft when I compared with other gel foam pillows to an extent that it sinks. The clothe cover is nice and soft with zip, to take out the foam n wash. This zip is convenient. Overall the quality of cover is good and nicely stitched. Pillow as such when in use smells of chemical. The pillow is not hard. I feel my head is sinking and leveling to ground.

I sleep on my side or stomach and either way this pillow fully supports and is comfortable. No more waking up with a kink in my neck or having to keep adjusting or “bunching up” the pillow a certain way to be comfortable. I have always just used budget type pillows until now and I wish I would have tried this sooner.

I really sleep well on this pillow however it took washing the two covers on each pillow twice and airing out the pillow for a few days before we could use them because of the chemical smell. They still have a smell but after a couple of weeks it's not a strong smell anymore.

I wanted to love these pillows but I just couldn’t. They are a nice weight and have a nice fluff to them BUT…. These pillows are so slick and slippery. The fabric is terrible and it slips around all night. I spent half my nights chasing it back into my pillow covers because it kept falling out. I even took my pillow covers off and had the same issue. Very disappointing as these seemed to be better pillows. This past week I have had terrible sleep and I woke up always readjusting these as they slowly slid around under me. If they change the cover material, these could be great.

I like this pillow however it smells so strong of chemicals

Great product. Very comfortable.

So firm, and you need to love this type of pillow