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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,480 ratings568 reviews
  1. 5 stars62% (916)
  2. 4 stars14% (212)
  3. 3 stars9% (131)
  4. 2 stars5% (81)
  5. 1 star9% (140)

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Showing 241-250 of 568 reviews
Jan 11, 2026
Reviewer name: Kyle
3 out of 5 stars
3 out of 5 stars review

Bad chemical smell

Seemed great but, had a bad chemical smell. Gave me a head ache from laying on it for an hour. I didn’t sleep with it and returned it the next day.

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May 13, 2026
Reviewer name: R Schultz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleep in peace

Love my Pillow it helps my neck I sleep very well now

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Dec 21, 2024
Reviewer name: Bur b
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Looks good, but gets flat quick

I returned it the next day and it was comfortable if looking for a pillow that doesn't get to flat in less than five minutes. I am a side sleeper and sometimes toss and turn at night and this was too flat

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Nov 26, 2025
Reviewer name: Kevin M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel pillow

Comfortable pillow

Helpful?3IFZA20SG2DY16341408613
Nov 13, 2025
Reviewer name: Nat
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pain in the neck

Too hard

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reply from Member's Mark Team

We're sorry the pillow wasn't right for you, Nat. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Nov 2, 2025
Reviewer name: DB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow

Too firm

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Nov 26, 2025
Reviewer name: Clara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good

Good

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Mar 5, 2026
Reviewer name: Morgan
4 out of 5 stars
4 out of 5 stars review

Nice pillow

Good other than chemical smell. I’ve tried 4 other pillows and this one is the best. I did think it was a 2 pack so that was disappointing and the smell is sooo strong. I left it outside for a few hours and it is still strong

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Jun 23, 2024
Reviewer name: LTB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Supports neck for side sleeper

comfortable and cool

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Oct 2, 2024
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Thx

Not comfy

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We're sorry the pillow didn't meet your expectations, Jimmy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.