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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars
1,414 ratings519 reviews
  1. 5 stars62% (881)
  2. 4 stars13% (188)
  3. 3 stars9% (126)
  4. 2 stars6% (81)
  5. 1 star10% (138)

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Showing 201-210 of 519 reviews
Sep 6, 2025
Reviewer name: Seagull
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillows

Love these pillows - firm and comfortable!

Helpful?3IFZA20SG2DY16341408613
Sep 23, 2025
Reviewer name: JT
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.

Oct 18, 2025
Reviewer name: Boy Mama
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Thick

This pillow was too high for me. I’m a back sleeper.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your honest feedback on our Members Mark Pillow, Boy Mama. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Oct 13, 2024
Reviewer name: Diva
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth price

Not for side sleepers. Caused me to have neck pain. Major crook in my neck

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, Diva. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 30, 2025
Reviewer name: Barb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t bother

Not much fill to it and I was flipping it over all night long

Helpful?3IFZA20SG2DY16341408613
Nov 25, 2024
Reviewer name: Rose
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a cooling pillow.

Definitely not a cooling pillow! A nicely made firm pillow .

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We're sorry the pillow did not meet your expectations, Rose. Please know you can exchange or return anytime with the Member's Mark 100% Satisfaction Guarantee.

Feb 2, 2025
Reviewer name: CL
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Chem smell

Returned. Smells like chemicals and didn't get better after airing out.

Helpful?3IFZA20SG2DY16341408613
Mar 27, 2025
Reviewer name: Mimi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for me

Did not like this pillow at all. I am a side sleeper, maybe not recommended for side sleepers.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We're sorry to learn you are unhappy with the pillow, Mimi. Please know you can exchange or return it for a full refund at any time with the Member's Mark 100% Satisfaction Guarantee.

Feb 19, 2026
Reviewer name: CC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Great pillows and they have definitely helped my sleep...

Helpful?3IFZA20SG2DY16341408613
Feb 6, 2026
Reviewer name: Maricela c
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member’s Mark Hotel pre❤️

Excellent product l recommend 💯 is very good for sleeping well

Helpful?3IFZA20SG2DY16341408613