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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 191-200 of 612 reviews
Mar 30, 2024
Reviewer name: Lmanano
5 out of 5 stars
5 out of 5 stars review

Best pillow for our daughter.

We got this pillow for our youngest daughter has been sleeping with a pillow she made for a while now. She hasn’t wanted a new pillow but we showed this to her and let her try it out and she fell in love with it! It’s a really nice pillow. It’s soft and made really well. It did have a little bit of a funny smell when we opened it but we let it air out for 24 hours and it was fine. I’d like it in a king size for myself. It fits perfectly on her bed and she talks about how much she loves it every morning. Worth it!

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Mar 27, 2024
Reviewer name: kimba
5 out of 5 stars
5 out of 5 stars review

Complete comfort

This gel memeory foam pillow provides the best support for any sleeping position. It forms to your neck structure and is supportive all through the night. The cover is easily removable so keeping the pillow clean will be an easy feat. This pillow is one of the best ones I've used to date!!

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Mar 22, 2024
Reviewer name: MO
4 out of 5 stars
4 out of 5 stars review

A good middle ground

This pillow is not fluffy but has support. It’s not super thin either. It’s not firm to where it has no give but not fluffy to where your head sinks in either. Personally I don’t like super fluffy pillows without support and I don’t like super thin pillows where your head is on the mattress. This is a good middle ground.

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Jan 25, 2026
Reviewer name: TERESA
1 out of 5 stars
1 out of 5 stars review

I was looking forward to my 2 new Members Mark pillows on 1/17/26. However, the OVERPOWERING FORMALDEHYDE SMELL was too much. Sam's refunded me the same day. Today is 1/25/26, AND THEIR FORMALDEHYDE SMELL IS STILL TOO MUCH. I've aired them out, and I'm airing them out again hoping it will get better:(

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reply from Member's Mark Team

We are sorry for this experience, TERESA, and we are glad you received a prompt refund.

Apr 7, 2024
Reviewer name: RK
4 out of 5 stars
4 out of 5 stars review

Comfortable and premium quality cover!

Comfortable and well made! The first thing I noticed was that the zip cover feels and looks very premium. The pillow has just the right level of “give” and was supportive of my neck as well. It did have that memory foam/chemical smell so I had to let it air out first before sleeping on it as I’m sensitive to smells. The cooling effect is mild, would have liked a bit more cooling as I sleep hot and it wasn’t noticeably improving anything in that department. Overall though, it feels like a luxury pillow!

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Apr 3, 2024
Reviewer name: Ash
4 out of 5 stars
4 out of 5 stars review

Comfortable pillow even with a bad neck

The Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam pillow has replaced my neck pillow I was using. This pillow is soft, lush, and does indeed keep me cooler during sleep at night. It springs back to form quickly. I only wish it supported my neck slightly more.

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Apr 4, 2024
Reviewer name: Cat mom
4 out of 5 stars
4 out of 5 stars review

Easily washable

Nice pillow, good neck support. This pillow is very easy to keep clean as it has a soft cover that easily zippers on and off so you can take it off and toss it in the washing machine. I haven't washed the actual pillow yet but seems like it will hold up.

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Jan 27, 2025
Reviewer name: Hello Ello
5 out of 5 stars
5 out of 5 stars review

Comfortable pillow

I love this pillow. What I like most about is that you can remove the cover and wash it. When you sleeping your head conforms to the pillow. Then it goes back to its shape. I love the support it provides to my head and neck. Some other pillow when you wake up you don’t feel rested, but with pillow I have been getting a good night’s sleep.

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Feb 1, 2025
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Fabulous Form-Fitting Comfort

This pillow is fantastic. I was unsure at first if this pillow would work for me because I prefer a soft pillow that is not too thick. This pillow will form-fit perfectly in any position you lay in. I realized after using it for only two nights that not only was I sleeping better, but I was experiencing less neck pain also. It has a quilted pillow cover that unzips for easy cleaning. I highly recommend this pillow.

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Mar 22, 2024
Reviewer name: Tashia M
5 out of 5 stars
5 out of 5 stars review

Great pillow!

I used this pillow by itself in my bed. It’s perfect for a side/back sleeper like myself. It’s just the right amount of give in the memory foam to shape to your head. It doesn’t go flat when laying on it and it’s a super soft material that quickly reshapes. I highly suggest this pillow!

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