I love this cooling Member's Mark hotel collection premier pillow. It is made of gel cooling memory foam. It has an inner cover and an outer zipper cover that are both removable for washing. It is great for head and neck support and standard size 18inx26in.

This pillow is for a person who doesn’t like fluffy pillows. It is quite flat, but supportive if that is the kind of pillow you choose. My husband prefers flat pillows and he thought it was nice. If you want a taller support for your shoulder you may try two together.

This is a great pillow. It stays cool and it's firm but not too firm. Comes with a zippered cover and then another cover over the foam which are both washable. The only downside for me was the initial smell. It had a strong chemical smell that was kind of overwhelming for me. When I first received the pillow I removed it from the plastic and let it sit for 3 days so that the smell would dissipate, still slightly there but tolerable.

The packaging the pillow came in was awesome. It was sealed in plastic which made me feel it was clean and ready to use. Minimal smell. I left it to air out for a few hours. Put it on my bed the same day. Not sure if there are different levels of firmness, but this one felt very firm,

Having struggled with restless nights and neck pain for quite some time, I finally decided to invest in a memory foam pillow. After extensive research and glowing recommendations, I opted for the members mark memory foam pillow, and let me tell you, it has changed everything. From the moment I laid my head on this pillow, I knew I was in for a treat. The plush memory foam gently cradles my head and I slept like a baby.

This is a very comfy pillow. It has an odd odor when you first open it, but that goes away in a day. It offers firm support and a great night's sleep! Great cooling pillow and very comfortable! It supports my head well enabling me to sleep in the correct position. It doesn't lose its shape during the night.

The Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam pillow has replaced my neck pillow I was using. This pillow is soft, lush, and does indeed keep me cooler during sleep at night. It springs back to form quickly. I only wish it supported my neck slightly more.

My daughter was in “desperate need of” in her words, a new pillow. She just wasn’t sleeping well most nights. So when this one arrived, she was over the moon. First night review, she raved about how good she slept! I loved that it has an anti microbial treatment on the pillow to keep away odors and that the cover is removable and washable. She loves that it fits her head perfectly and that it is cooling! Both Mom and Daughter approved!

Got this pillow hoping to alleviate some neck pain I am having. It is memory foam, anti microbial with cooling properties and supposed to help align. It also has a removable washable cover which is great! I have only used it a few times but does seem to be helping quite a bit. Great for side sleepers.

This pillow is comfortable and I love that it keeps my head cool at night. I tend to get really warm while sleeping and this has helped a lot overt the last few days. I plan to purchase more. I would recommend this product if you get warm at night and especially for women that have hot flashes.