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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,414 ratings519 reviews
  1. 5 stars62% (881)
  2. 4 stars13% (188)
  3. 3 stars9% (126)
  4. 2 stars6% (81)
  5. 1 star10% (138)

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Showing 161-170 of 519 reviews
Jul 7, 2024
Reviewer name: Isa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as described, disappointing

I regret buying it. Two times I used it, it was stiff and way too thick. It doesn't feels like it has a cooling feature or that it's memory foam. It really feels as if I'm sleeping on a brick.

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May 19, 2025
Reviewer name: Gayelynn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LOVE THEM

We were in desperate need of new pillows and knew we could find great ones for a great price at Sam's Club. We skipped the inexpensive pillow bundles and bought these. So glad that we did. They are comfy but sturdy. Definitely recommend.

Helpful?3IFZA20SG2DY16341408613
May 23, 2025
Reviewer name: Kettes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort Every Night

Extremely comfortable for those who need a firm pillow that fits your head and neck needs. My old pillow was giving me headaches every night; this pillow alleviates that, leaving me feeling refreshed and rested the next day. 😊

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Apr 22, 2026
Reviewer name: PJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Soft comfortable pillow

This pillow is not bad but I’m still breaking into it and getting used to it. So far it seems very comfortable than my other neck pillow. Would I purchase again. Yes.

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Jun 14, 2025
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow and comfort

I had to go buy this pillow once I saw it was available in the club, I love my other similar pillows from Sam’s the solid memory foam and the washable cover and they stay firm.

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Aug 14, 2024
Reviewer name: Jeremy W
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard

Bought the pillow THINKING that memory foam and gel would accommodate my side sleeper style however the pillow is absolutely NOT comfortable for anything other than laying on your back and watching Tv in bed.

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Aug 21, 2026
Reviewer name: Pdeen
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Firm

Not sure. It's a little more firm than expected

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Jul 28, 2026
Reviewer name: Martinez
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Rate

Not firm enough. The material is not what expected.

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Oct 10, 2024
Reviewer name: James
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice looking, but not worth it.

These pillows look and feel nice, but they’re not as comfortable to sleep on as they look. There is also a strong lingering factory smell on them that is supposedly due to an anti-microbial the manufacturer puts on the pillow. Probably something that you shouldn’t lay your head on night after night. I would return them if I could.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, James. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 7, 2026
Reviewer name: Drew
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

slick

Comfortable in what i needed, seems durable, but the outer cover is so slick the thing won't stay in the pillow case as i move around.

Helpful?3IFZA20SG2DY16341408613