When I first laid on the pillow it seemed comfortable. I tend to sleep on my stomach or my side. When I settled into either of these positions my neck felt uncomfortable. When I woke up in the morning, my neck was sore. I would not recommend this pillow if you are a side or stomach sleeper.

This pillow does a good job cooling. It is soft to the touch, and the cover is washable. The firmness is pretty good, and it does confirm to your head. There is a chemical smell to the pillow, so you do need to wash it when you first get it. Overall, solid cooling pillow.

Good pillows are so hard to find. This one disappointed me. First it weighs a ton. Second it’s so squishy I feel like my head just sank straight through to my mattress. The cooling gel does work I can honestly say my head was nice and cool. Am I saying this pillow is the worst? Honestly no, it’s just not for me. I gave it to my 7 year old and she loves it. She appreciates that it’s heavy so she can’t throw it off the bed like she’s prone to do. And she really appreciates squishy things, and obvious her head weighs less than mine so she lightly floats on top. Overall good pillow just not for me!

To start things off with the positive, the firmness is just right for me. Pretty middle of the road. I’m mostly used to king size pillows so this one feels a bit small. Also, even though I’ve been using it for more than a week, it’s still off-gassing, which doesn’t make for a very pleasant sleeping experience. Hopefully that resolves quickly.

I received this pillow a few days ago. It shipped in a box and without damage. It looks very nice and bright white. I’m t is firm but softens to your head. The cooling effect is not tremendous so don’t buy it for that feature. Great for a side sleeper.

This pillow is firm, but not like a rock. You do not sink into this pillow like some of the other memory foam pillows on the market. The fabric of the pillow has a very nice texture. I really like the cooling feature of this pillow, it does keep cool when your head is resting on it. At the end of the day, it does not work well for me, as I am a side/stomach sleeper. This pillow would work great if you are a back sleeper.

I am a multiple pillow user. Meaning, I have more than one pillow at a time. This pillow was a struggle for me until, I used it by itself. It was very comfortable with no other pillows under it. It did stay cool which I loved. And you can definitely feel the memory foam.

These pillows are amazing! They're a good combination orf firm but soft. I have always had to use 2 pillows to be thick enough until these! I have had them for awhile and they don't lose their "fluff". They fit into the pillow case snug and do not slide around. These pillows are worth the buy!

Nice pillow, good neck support. This pillow is very easy to keep clean as it has a soft cover that easily zippers on and off so you can take it off and toss it in the washing machine. I haven't washed the actual pillow yet but seems like it will hold up.

This Member's Mark pillow is fabulous. It is soft to the touch and the gel has just the right amount of give vs resistance. I enjoy sleeping both on my back with the back of my head on the pillow and also on my side with the side of my head on the pillow. Both ways it is very comfortable. I feel like I am sleeping at a luxury hotel every night.