Really well made pillow with anti-microbial zipped cover. Stiching is excellent. The memory foam holds the shape just right to provide adequate support for the head. The cover can be removed and washed. The pillow has a 5year limited warranty and is made in USA.

Comfortable and well made! The first thing I noticed was that the zip cover feels and looks very premium. The pillow has just the right level of “give” and was supportive of my neck as well. It did have that memory foam/chemical smell so I had to let it air out first before sleeping on it as I’m sensitive to smells. The cooling effect is mild, would have liked a bit more cooling as I sleep hot and it wasn’t noticeably improving anything in that department. Overall though, it feels like a luxury pillow!

This pillow is the BEST! I’ve tried several pillows and still had neck and shoulder pain. The first night sleeping on this pillow it was the best sleep I’ve had in a very long time. I didn’t have any neck or shoulder pain the next morning. Loved it You will have the best sleep ever and wake up well rested. And not heavy at all like other memory pillows.

I received this pillow as part of a testing promotion, and I was skeptical that it could be as comfortable as my high-end pillows that I currently own, but upon receiving it, I was highly impressed by the quality in the field of the fabric end of the support that it was given I would highly recommend it

The pillow is very nice but I have never really found memory foam to be comfortable. The pillow is also meant to be a cooling pillow and I did not think it did much of a difference than my normal pillow. This may be better than other memory foam pillows since memory foam typically holds more heat. But I did not find it to be that much of a difference.

Good pillows are so hard to find. This one disappointed me. First it weighs a ton. Second it’s so squishy I feel like my head just sank straight through to my mattress. The cooling gel does work I can honestly say my head was nice and cool. Am I saying this pillow is the worst? Honestly no, it’s just not for me. I gave it to my 7 year old and she loves it. She appreciates that it’s heavy so she can’t throw it off the bed like she’s prone to do. And she really appreciates squishy things, and obvious her head weighs less than mine so she lightly floats on top. Overall good pillow just not for me!

The Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam pillow has replaced my neck pillow I was using. This pillow is soft, lush, and does indeed keep me cooler during sleep at night. It springs back to form quickly. I only wish it supported my neck slightly more.

This Member's Mark pillow is fabulous. It is soft to the touch and the gel has just the right amount of give vs resistance. I enjoy sleeping both on my back with the back of my head on the pillow and also on my side with the side of my head on the pillow. Both ways it is very comfortable. I feel like I am sleeping at a luxury hotel every night.

This Member's Mark pillow is the pillow I didn't know I was missing! The memory foam is the perfect firmness - with just the right amount of cushion and support. The cooling properties have made a difference in my comfort at night - I didn't realize what a difference the cool sensation would make when sleeping. I also like the removable/washable plush outer cover. Definitely recommend this pillow!

I have been using this pillow for over three years now and just received another one. This pillow has held its shape the entire time and still looks like the new one I just received. It does warm up after sleeping on it. However, if I happen to wake up, I just flip it to the other side and then it cools me all over again. It is just the right hieight for my neck and has eliminated my neck paint that I used to get after sleeping. The cover comes off and washes clean. Great buy!!