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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 141-150 of 612 reviews
Feb 18, 2026
Reviewer name: DIMITRA
1 out of 5 stars
1 out of 5 stars review

Terrible chemical smell

The chemical smell of this pillow is unbearable. I followed the instructions and aired it out for twice as long as recommended and I can't even be in the same room as this pillow.

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Apr 4, 2024
Reviewer name: Megan
4 out of 5 stars
4 out of 5 stars review

Nice but firm pillow

Nice pillow! I was impressed with packaging and cover of pillow. Pillow did not offgas and was ready to use right away. I am a side sleeper and I found the pillow too firm to be used as my main pillow. I do think it is the perfect pillow for propping up in my bed though.

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Mar 23, 2024
Reviewer name: Lisa
4 out of 5 stars
4 out of 5 stars review

Great pillow for price!

This is a great foam pillow. The pillow forms to your head and can accommodate any sleeping position. I really like the removeable case on the pillow for washing and comfort. The only down side was the initial smell of the pillow. After a few days of airing the pillow out the smell went away!

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Feb 2, 2025
Reviewer name: Brenda A
4 out of 5 stars
4 out of 5 stars review

Memory foam pillow

This pillow is very nice! It is so comfortable to sleep on and I don't wake up with neck pain anymore. It conforms to your head so nicely. It does seem to be a little warmer than a normal pillow, but I do tend to run warmer at night. I think it might be just a little smaller than a normal pillow, but that doesn't bother me at all.

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Mar 26, 2024
Reviewer name: Swerve
4 out of 5 stars
4 out of 5 stars review

Great quality

The pillow is very nice but I have never really found memory foam to be comfortable. The pillow is also meant to be a cooling pillow and I did not think it did much of a difference than my normal pillow. This may be better than other memory foam pillows since memory foam typically holds more heat. But I did not find it to be that much of a difference.

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Apr 4, 2024
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

Premier Memory Gel Pillow

This pillow is very comfortable. I really like the easy on and off washae cover. Its pretty also. It is a little thinner and smaller than I prefer, but I am using it as an extra pillow and it gives good support to my neck. I use a CPAP and it works well that also.

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Mar 27, 2024
Reviewer name: Channi
4 out of 5 stars
4 out of 5 stars review

Great pillow

This is a great pillow. It stays cool and it's firm but not too firm. Comes with a zippered cover and then another cover over the foam which are both washable. The only downside for me was the initial smell. It had a strong chemical smell that was kind of overwhelming for me. When I first received the pillow I removed it from the plastic and let it sit for 3 days so that the smell would dissipate, still slightly there but tolerable.

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Mar 31, 2024
Reviewer name: Squirlgal1
2 out of 5 stars
2 out of 5 stars review

It’s good and not so good

I really wanted to like this pillow. I’ve been sleeping on my back a lot more lately and this felt really good under my neck. The problem is there’s an odor coming off of the pillow. I don’t know if it’s typical of memory foam because I don’t have anything else with memory foam in my house; this was a first. I did let the pillow air out for a week and the odor is still there. I suppose if I wanted to use this pillow under my knees, it wouldn’t be so bad but because I’d like to use it under my head, I cannot. Otherwise, the pillow seems to be made very well. It feels nice. It fits a standard size pillowcase which you can see by my picture. I have it lying on top of a pillowcase; it slid right in. If you are not too sensitive to odors, this pill might work for you or maybe mine was just an outlier, but I probably wouldn’t purchase based on this.

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Apr 14, 2024
Reviewer name: Mark
4 out of 5 stars
4 out of 5 stars review

Overall comfort.

The pillow is overall comfortable, but I didn't think it was as cool feeling as I thought it was going to be. Once you put a pillow case on it, it's still gets about as warm as my other pillows do. However, it is cool to the touch, and if you used the pillow without a pillow case, which is an option since this has a removable, washable cover, then it might feel cooler over night. Initially, the pillow is firm, but you do sink into it. If you're a back or side sleeper, the pillow is good because it supports your neck as your head sinks into it. Overall, the pillow is great. If you like to take your own pillow when you travel, this fits in a larger size suitcase. It might be too big for carry-on luggage.

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Mar 31, 2024
Reviewer name: Nt
4 out of 5 stars
4 out of 5 stars review

Pillow is very supportive and stays cool all night

I really like how supportive this pillow is and the texture on it absolutely helps with the pillow staying cool. The only down side i have found using this pillow is that it can not be out in the washer and dryer. I really like being able to clean my pillows but definitely does not change the fact this pillow is very comfortable.

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