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Sams Club
Sams Club
Customer reviews for Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" H for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" H
4.8 out of 5 stars
stars4,964 ratings2,109 reviews
  1. 5 stars89% (4,398)
  2. 4 stars6% (310)
  3. 3 stars2% (112)
  4. 2 stars1% (40)
  5. 1 star2% (104)

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Showing 21-30 of 2,109 reviews
Aug 29, 2019
IPou
5 out of 5 stars review

Verified Purchase

Reliable

I needed to organize my garage, but was having a hard time due to space. I had many items that were bulky and heavy and needed something to fix this ASAP. I came across this rack and I am so glad that I did. The price was great and purchased online and pick up at the store made that much easier. I love it so much I am going to buy a second one. Pros: Easy to set up. Great Price. Sturdy. Cons: N/A I recommend this to anyone.

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Feb 17, 2021
Kristy
5 out of 5 stars review

Verified Purchase

Great purchase

Very sturdy and tolerate outdoor weather well. I bought these for my husband who puts his driftwood on it outside. I ordered some more but we’ve had several of these units outside in the weather for years for three years already in there perfectly fine there’s no show of wear and tear

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Jul 20, 2022
DB1
2 out of 5 stars review

Verified Purchase

Alignment issue

First one purchased went together smoothly but second one was crooked and off about an inch. Was able to strong arm it to go together but bottom rack is not flush with sides. Appears that the side brace was welded out of alignment which made it hard to assemble.

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Nov 26, 2022
boomer
4 out of 5 stars review

Verified Purchase

Nice but check for hidden damage

Product is nice and will would have worked well in my garage, however just like some other reviews there was hidden damage to the metal frame in the box. It was unsafe to use to its maximum weight capacity. Sam’s customer service tried to help get a replacement part but none was available. Received a complete refund. Did not purchase again.

Helpful?101KSND3IY1E16317021040
Jun 24, 2024
Mo
1 out of 5 stars review

Verified Purchase

Items received late and have bent parts!!!!!

This is by far the worst experience I’ve ever had with Sam’s club. Beside the items being received late, it had bends and scratches. It took some fabrication to get some of the pieces together to have them all aligned in order to keep it level at some angles. Reached out to customer service and I wish I didn’t. I wasted 30 min of my time speaking with a non experienced foreign worker that had trouble speaking in English and granting a solution to the situation not even offering a refund or a replacement????. Sam’s club, we are very disappointed for quality and service!!????!!!!

Helpful?101KSND3IY1E16317021040
Jul 19, 2019
dej
1 out of 5 stars review

Verified Purchase

DAMAGED

Not a problem with the shelves and what they're designed for, the problem was pretty significant damage to the supporting beams. I tried to load pics but kept getting error messages. I made the shelves work and should have returned this item but it's so heavy and ungainly that I just took the loss. When I picked up the shelves at Sams Club (Covington, LA) I noticed that one of the nylon straps was missing and probably should have looked in the box. When I got it home and started unpacking the shelves it was evident that someone had bent and cracked the supporting legs. I'm recommending the shelves, they're good but Sams gets one star, they didn't help me out much.

Helpful?101KSND3IY1E16317021040
Dec 10, 2022
Jdgenest
5 out of 5 stars review

Verified Purchase

Industrial shelving

Easy set up and economical. They were less money than competitors that were similar but 2” less depth to their shelf space. 24” vs 22”. Linking multiple units together, I purchased 7 units that covered 2 runs inside a 40’ shipping container. I left two end units with 4 shelves per section and the rest have only two shelves which gave me a longer run.

Helpful?101KSND3IY1E16317021040
Aug 3, 2024
Deew
1 out of 5 stars review

Verified Purchase

Damaged with no resolution after 1 mth

Firspiece i took out was damaged/bent. Unable to assemble because of this. I called customer service because I didn't want to have to lug it all the way back to the store being that it's a couple 100 pounds and I'm 45 minutes away. Customer service has done no follow-up with me whatsoever I've had to call back and check in on the status of the replacement part from makers mark which they keep telling me they're not getting any response from them completely dissatisfied with customer service and the fact that I have to lug this heavy thing all the way back to the store and waste over 2 hours of my time. Customer service is useless. There was no damage damage to the box In the area of the damaged product which means that they packed it damaged.

Helpful?101KSND3IY1E16317021040
Jun 12, 2023
Christine
4 out of 5 stars review

Verified Purchase

Okay quality for the price.

Pick this up in-club if you can, we had it shipped and it wasn't packed very well for its weight. It is HEAVY. We had some chipped edges and bent shelves but nothing worth returning. The build quality is just okay, we had to do some finagling to get the rails in place since the main supports were kind of crooked and the holes for the shelf supports weren't all drilled correctly so we had a couple that just absolutely wouldn't fit. All in all though for the price it will work just fine for our purpose.

Helpful?101KSND3IY1E16317021040
Nov 24, 2025
Bob
5 out of 5 stars review

Verified Purchase

Sturdy and Easy to Assy

Over the years I have purchased almost 20 of these. They are very sturdy and easy to assemble ( about 20 minutes). There are those that have wooden shelf's ( and cheaper) but I have found that if you spill anything on them it's there forever. I load these up and they never sag.

Helpful?101KSND3IY1E16317021040