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Customer reviews for Backyard Discovery Oceanview II Cedar Wood Swing Set for
Backyard Discovery Oceanview II Cedar Wood Swing Set
3.8 out of 5 stars
stars152 ratings104 reviews
  1. 5 stars52% (79)
  2. 4 stars14% (21)
  3. 3 stars11% (16)
  4. 2 stars7% (11)
  5. 1 star16% (25)

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Showing 71-80 of 104 reviews
Jun 13, 2020
Tim
1 out of 5 stars review

WARNING!

This swing is junk. It’s been up for a for about 1.5 years. I have had to repair the roof 3 times now. The whole unit is starting to lean. At first it looked really nice but after spending 1200 on a swing set you would think it would last. I will say the directions were this best most detailed directions I’ve ever used. It took 2 of us about 24 hours to complete. It’s all comes in 3 boxes and about 30 different types of screws. The stupid thing is that on one step you will have to get wood out of all 3 boxes and then about 7 different screws. I am a bigger guy(275lbs) and whenever I go to get on it to get one of my kids I feel like it’s going to break.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

We would like to view some photos of your set to see what you are seeing. Give us a call at 800-856-4445 8a-6p ct. seven days a week.

Apr 19, 2017
Crystal
1 out of 5 stars review

Terrible. Not safe

We purchased this last fall and it is already falling apart. We even paid to have this assembled. I do not feel safe letting my kids play on this.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

We are sorry to hear that your set is not holding up. Please contact us at customerserv@backyarddiscovery.com, so that we may start a warranty claim on your set.

Dec 15, 2021
Js
5 out of 5 stars review

Verified Purchase

Very nice

Our grandson’s love it.

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reply from BYDSales

Thank you for your 5-star review.

Apr 17, 2019
3 Stacks
4 out of 5 stars review

Pay For The Installation

I have been working on this with my father in law for 2 weeks now. We have only been able to do 4-5 hours a day and we missed a few days. But the instructions are so bad!! If you have experience or you are good at directions for this kind of stuff then it is probably easy. But not for us. We have had to change around pieces and take apart everything just because one board was upside down. And the directions do not help, the pictures are bad and its hard to tell with some of this stuff. you have to be very detailed oriented throughout the process or you will end up starting over because each stage depends on the previous stage being correct. They T shape at the roof kept cracking the wood with the provided screw. so we had to improvise, that later cost us putting the roof on like it should. The inner boards do not line up to the bolt wholes provided and the lining is bad. but wood is wood. Now that it is together my 3 year old loves the slide. And the stairs make it easier for her to get up to the top. Overall I am still happy with the purchase because it makes my daughter so happy. It was worth it. But in retrospect I wish I would had just paid for the installation and saved myself the time and the headache..

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reply from BYDSales

Thank you for taking time to leave us a review!

Jul 6, 2022
Tasha
5 out of 5 stars review

Awesome Playset

It took my husband and I 2 half days and one full day to build. The app was a huge help, definitely pay attention to where it says to pre drill, if you skip that step wood will split. We did have 1 hiccup with instructions on the last step and customer service was excellent helping us through it. Our 8 year old and her friend LOVE this playset! It looks beautiful in our yard and seems sturdy. Very happy with this purchase!

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reply from Supplier Response

Thank you for your review! We strive for 5 star satisfaction and are so happy to hear that we delivered this experience to you and your family! We know they will have lots of fun and make plenty of memories with their Oceanview Swing Set!

Jan 4, 2018
Frustrated Grandma
1 out of 5 stars review

Very disappointed

Ordered this play set back on November 17th for our grandchildren for christmas they came and put it together about 2 weeks later. the two gentlemen came to the house set up the swing set after they left we went out and was mortified to see screws missing, boards split and bolts put in backward so as a child could get hurt on. It is now January 4th and my grandchildren still can not play on this set as it is unsafe. I'm so frustrated that I'm at the point I just want my money back and i will go with another company.

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reply from BYDSales

I'm sorry to hear about your experience so far with the assembly of your Oceanview Swing Set. Please contact our customer service specialists at customerserv@backyarddiscovery.com or please call us at 1-800-347-8372 Monday-Thursday 8-5 CST and Friday-Saturday 8-7 CST, so that we can ensure you have a positive experience. Our primary goal is to ensure that your swing set is safe for your grandchildren to be able to play safely on it.

Nov 27, 2020
Crystal4uk
2 out of 5 stars review

Save your money

I loved this set initially. However, after a year it was kindling. The boards are only an inch thick. We had a professional put it together to make sure everything was done well, but it really didn't matter. Within a few months boards were missing from the roof because they don't hold up during any spring storms if winds are over 15 mph. Save your money and buy something that'll last longer than a year or two.

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reply from Supplier Response

Give our Customer Advocate Team a call at 800-856-4445 and let us see how we can assist you as we want you happy with our products.

Nov 24, 2015
z311
5 out of 5 stars review

Something for everyone!

The oceanview swing set has been an excellent purchase! I like the open air design because I can see all the kids regardless where they are on the swing set. The stairs are great for younger kids that can't climb ladder alone yet. The hammock is a neat feature that I haven’t seen on other swing sets and the kids really enjoy. I love that we can track the kids growth throughout the years with the 5’ measuring stick. Overall, we are very satisfied with this swing set. It’s a great choice for safe and fun play. I highly recommend.

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Aug 24, 2020
MrCompulsive
5 out of 5 stars review

It's been fun

We hired someone to assemble the play set. Be sure to paint or stain as they state. I made the mistake of not checking the bottom boards for rotting; the mulch we applied around the play set held too much moisture and began to rot the boards. It's been quiet a process to stabilize the rot then we added rubber mulch instead around the immediate area to the play set.

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reply from BYDSales

The BILT app was designed for the DIY person, such as yourself. Thank you for recommending it.

Apr 25, 2016
shopper1295
5 out of 5 stars review

Amazing!!!

Love this play set. It took a while to put together, but totally worth it.

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