Still in the middle of assembly but experience has already been tainted by unprofessional delivery. Shipment was described as to be dropped in driveway or on sidewalk. I came to front door and discovered 3 large, heavy boxes had been dropped on front yard with no one in sight. As rain was coming, I had to scramble to get help and move boxes off lawn and into garage. A simple Knock on the door or text/email notification would have solved the problem. The next day I did receive an email that shipment had been delivered. Thank goodness I was home or my lawn and the boxes would have been a mess.

Poor quality. Took three days to build only to find out it isn't safe due the support rails being slanted. Had to modify multiple pieces as they didn't align. If my kids want to play on it my husband will have to reinforce the support rails to ensure it doesn't collapse. Very disappointed. For the amount of money we paid I was expecting better quality.

Bought this as a Christmas present for our grandchildren. First of all, you will have to print out the manual yourself as nothing comes with the kit. It is 137 pages long so make sure your printer is working and you have plenty of paper and ink. And you will definitely want to do this as you need to study the pictures in order to assemble it correctly. Just looking at your phone won't help much. My son spent 5 hours sorting all the materials including the nuts, bolts and screws before we started assembly the next day. Even though that was a hassle, it was well worth it as we worked like an assembly line to build it. All the parts were labeled in the yard and we could just grab what we needed as we needed it. We did find that the directions were good for the most part but were lacking sometimes in that they didn't tell you which way a board should be placed. Because of this, we had to undo and redo several steps which slowed us down. It took about 12 hours total to build it with 4 adults working on it most of the time. So between the 5 hours prep and the 12 hours actually building - it's a long process. But we did have fun working together and seeing the grandchildren's eyes light up when they got to see it finished was well worth the effort. We were missing NO parts and actually had a few extra nuts and bolts and screws once we were done. The wood is not actually cedar but some wood from China. It's very light weight so I don't know how long it will last in our Florida climate. We sprayed the entire thing with Thompson's which should help preserve it for a couple of years anyway. It does look nice in the yard and you can tell it is a more expensive set than those sold at other stores. I know the grandchildren will enjoy it and we can smile whenever we remember the 2 days we spent building it for them.

instructions for putting swing together very easy to understand. took 18 hrs. to put together by myself. I would recommend this product. It is being used by my 17 mo. old grandson. He just loves scrambling up and down and around inside the fort. Just laughs when going down the slide.

MAke sure you seal your swingset or the warranty is null and void. Also, the boards are really too thin. It’s some soft Chinese variety of “cedar” allegedly. The balcony area where the slide attaches need additional support. I don’t see this thing lasting very long. But it looks nice...so two stars for that. It was easy enough to build and I like the stairs for little ones.

Purchased this for my two grandsons, ages 1 and 5 plus neighborhood kids. Bought it specifically because it had the steps my 1 yr old grandson could use to be included. It arrived, while putting it together my husband noticed the layout was not the layout of the printed blueprints we printed once we bought it. We continued to put it together, with little wide eye boys watching in excitement. It was NOT the one we purchased, it's similar but not the specific one we selected due to the stairs for my grandson. This one does not have steps, has a rock wall, or monkey bars that have to be used to get to the level to the two slides. My 1 yr old grandson is unable to use it unless his mom is with him to help. Not sure the one we got is equivulent to the price we paid, that is something we'll have to look into more.

Did quite a bit of research before we bought this for the Grandparents’s and am very disappointed. The assembly was accurate took us about 2 days. Price was good as well! We took our time and made sure to do it correctly. I wouldn’t have purchased this if I would have known how flimsy this is. This was purchased for all the grandkids! We have a very active family so adults are usually out there playing with the kids! This playset is NOT sturdy to hold adults! I weigh 160lbs and the boards flex EVERYTIME I step on them. Everytime an adult gets on there it creeks and sounds like it may break. Very disappointing! If you are just having kiddos play on it then this may be for you. If you potentially want to play with your kids on this I would recommend looking elsewhere.

I ordered this as a Christmas gift for my 6 year old. So it stayed in our garage till now April 20th when the weather is dry consistently enough. As we build it as the instructions say the wood is splitting in three places so far and were only about 20% done. At this point it's been 5 months since we bought and stuck now. We have to stay with it. If I could do all over again I would wait till I'm ready to put it together so I could return it. I think that's why they throw sales in the winter so you're stuck. So in my pictures you'll see the pre drilled holes were done to close to an edge which split and cracked it. The one was cracked out the box. Also so many warped pieces that are nearly impossible to sometimes screw together. If you avoid it or fix it, it will void your warranty. I don't know what to do now. In my opinion this set is not worth $1300. We are just hoping it'll last at least 2 to 3 years till we sell our house but this will not be our choice in our next house.

I bought this on Black Friday last year and it was delivered a couple of weeks later. Being in a northern climate it sat in my garage all winter. Since it comes in 3 large boxes, not including the slide which I had to stack on top, I was anxious to get started on it this spring. Well it finally got nice enough last weekend that I decided to bust into the boxes and see how long this project would take me. I started Friday evening after supper and got the monkey bars and ladder put together. Saturday morning I got started at about 9:00 a.m.. There are A LOT of pieces so my wife graciously offered to organize all the pieces by letter and in numerical order. This was a HUGE time saver. I worked for 10 hours that day and another 7 hours on Sunday with only breaks to charge my drill. A good cordless drill is a must! So total time was just under 20 hours including redoing a few steps since I had a board or two flipped, my fault though. This was done mostly myself. My wife did help for a few awkward parts but she had to chase around our 2 and a half year old son so she had her hands full. Overall the assembly went pretty smooth. I've put together play sets in the past helping co-workers and this seemed to go a lot smoother. Only 2 bolts were missing from the hardware kit which happened to be the two needed to attach the monkey bars. I emailed the manufacturer and they sent me the two missing parts in the mail the next day. As soon as they arrived it took me 5 minutes to wrap it all up. My son loves it and we are pleased with the quality. Would buy again.

Bought this May 2016. It was nice for about 6 months. The wood is terribly soft and we had to reinforce the entire thing with 2x4's. The color instantly faded to an old, weathered gray look. Now two years later is completely leaning to one side and makes nonstop cracking sounds every time a kid climbs on it or swings.