Customer reviews for Backyard Discovery Oceanview II Cedar Wood Swing Set forMember photos









+27 images
Horrible Quality
I dont think they could have found any cheaper pieces of wood to make this thing out of. They are so light and fragile its almost like balsam wood. Multiple pieces were already split and a bunch warped upon opening the boxes. Then the pre-drilled holes are way too small for the lag screws so the first few I screwed in split out the cheap wood. So i had to get a bigger bit and re-drill all of the pre-drilled holes. Then I also had to pre drill every single place where I screw was meant to go (which is about 2 million) because again, the first couple screws split out the cheap wood. There were a couple of boards missing and a couple of boards of the same number too many so I had to make them myself. When it comes to the roof you have to actually get in the playhouse to assemble it. The weight rating limit is 150lbs per 1 child, so unless you are on the thinner side its a bit uneasy getting up there as the boards are super creaky and very questionable. The roofing is just stapled on so I can see it flying off after the first big windy day. I honestly cant see this lasting more than a year. I was extremely disappointed with the quality of it and would not recommend this at all. The quality of the wood is so poor I'm even a bit fearful for my kids to play on this thing. I just couldnt be more regretful for buying this, should've paid a little more and got a metal one. I dont see how they can even get away with selling this junk. It will be firewood in 2 years or less I'm sure. Then the fact that it took almost 3 weeks to get after me contacting customer service 3 different times to find out it was just sitting in a distribution center for 2 weeks waiting for a delivery appointment to be schedule when there was no mention at all of a delivery appointment needed makes it worse. Then it didnt show up on the scheduled delivery date so I called and told them to cancel the whole order and give me a refund which they agreed to but the next day when I was not home it showed up and was delivered. My kids saw it and were excited to have it finally so at that point I decided to keep it. I wish I would have just returned it now. Just a failure all around.
We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry, as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.
Popsicles sticks would be stronger
Bought this May 2016. It was nice for about 6 months. The wood is terribly soft and we had to reinforce the entire thing with 2x4's. The color instantly faded to an old, weathered gray look. Now two years later is completely leaning to one side and makes nonstop cracking sounds every time a kid climbs on it or swings.
We are sorry to hear that you are not 100% satisfied with your product
It okay
I was pretty disappointed on how thin all the wood pieces were. For the amount of money you would think everything would be thicker and more sturdy. Design is nice and husband put it together pretty quick. Only issue with parts was the labels were faded and hard to read.
I am so sorry to hear this! Our sets are designed to far exceed ASTM standards for ages 3-10.
Great playground for the price!!!
I bought this playground online and had it shipped to my house. Be prepared for delivery in about 3 weeks. The price was great because they offered $300 off online. I ended up paying $900 plus tax. This is such a great playground for the price. I have looked at many different types and everything was over $1,200 closer to $1,500. The playground came with instructions but took about 2 full days to put together with 2 people. Please be aware this is a lot of work and does take some handy work to put together. The outcome surpassed my expectations. Beautiful big playground with a nice house that is tall enough to fit my older son that is 10. My two boys enjoy the club house and swings the most.
Thank you for your 5-star review.
Nice set - hope it lasts!
Bought this as a Christmas present for our grandchildren. First of all, you will have to print out the manual yourself as nothing comes with the kit. It is 137 pages long so make sure your printer is working and you have plenty of paper and ink. And you will definitely want to do this as you need to study the pictures in order to assemble it correctly. Just looking at your phone won't help much. My son spent 5 hours sorting all the materials including the nuts, bolts and screws before we started assembly the next day. Even though that was a hassle, it was well worth it as we worked like an assembly line to build it. All the parts were labeled in the yard and we could just grab what we needed as we needed it. We did find that the directions were good for the most part but were lacking sometimes in that they didn't tell you which way a board should be placed. Because of this, we had to undo and redo several steps which slowed us down. It took about 12 hours total to build it with 4 adults working on it most of the time. So between the 5 hours prep and the 12 hours actually building - it's a long process. But we did have fun working together and seeing the grandchildren's eyes light up when they got to see it finished was well worth the effort. We were missing NO parts and actually had a few extra nuts and bolts and screws once we were done. The wood is not actually cedar but some wood from China. It's very light weight so I don't know how long it will last in our Florida climate. We sprayed the entire thing with Thompson's which should help preserve it for a couple of years anyway. It does look nice in the yard and you can tell it is a more expensive set than those sold at other stores. I know the grandchildren will enjoy it and we can smile whenever we remember the 2 days we spent building it for them.
Thank you for taking time to leave us a review! We appreciate you sharing your experience and feedback as this helps us better our products!
What an Amazing Product
I ordered this for my 2 year old son because it had the stairs and not many have them. Plus we have another kiddo on the way and can easily attach a baby swing to it. We are extremely happy with the swing set. You can use the book instruction or download the BILT app and search for the Oceanview swing set and it takes you step by step with 3D instruction. I found that to be incredibly helpful and made the assembly process go quick and smoothly. It recommends 2 people but I was able to do the whole thing by myself in about 14 hours, so don’t be worried that you can’t do it. If you have basic conceptual knowledge and are able to follow instructions, it’s a breeze. We are so happy with the swing set. One happy kid makes your day so much better. Hope this review helps some of you who are a bit skeptical about it. Have a good day.
Thank you for your 5-star review!
more than i expcted. great quality.
instructions for putting swing together very easy to understand. took 18 hrs. to put together by myself. I would recommend this product. It is being used by my 17 mo. old grandson. He just loves scrambling up and down and around inside the fort. Just laughs when going down the slide.
Beautiful but very very flawed
I ordered this as a Christmas gift for my 6 year old. So it stayed in our garage till now April 20th when the weather is dry consistently enough. As we build it as the instructions say the wood is splitting in three places so far and were only about 20% done. At this point it's been 5 months since we bought and stuck now. We have to stay with it. If I could do all over again I would wait till I'm ready to put it together so I could return it. I think that's why they throw sales in the winter so you're stuck. So in my pictures you'll see the pre drilled holes were done to close to an edge which split and cracked it. The one was cracked out the box. Also so many warped pieces that are nearly impossible to sometimes screw together. If you avoid it or fix it, it will void your warranty. I don't know what to do now. In my opinion this set is not worth $1300. We are just hoping it'll last at least 2 to 3 years till we sell our house but this will not be our choice in our next house.



+1 image
Thank you for the review. We are sorry to hear about the experience you had with your set.
Thin “Chinese” cedar
MAke sure you seal your swingset or the warranty is null and void. Also, the boards are really too thin. It’s some soft Chinese variety of “cedar” allegedly. The balcony area where the slide attaches need additional support. I don’t see this thing lasting very long. But it looks nice...so two stars for that. It was easy enough to build and I like the stairs for little ones.
We are sorry to hear you are not 100% satisfied with your purchase.
Keep looking....poor quality
Poor quality. Took three days to build only to find out it isn't safe due the support rails being slanted. Had to modify multiple pieces as they didn't align. If my kids want to play on it my husband will have to reinforce the support rails to ensure it doesn't collapse. Very disappointed. For the amount of money we paid I was expecting better quality.
Hello, thank you for taking the time to leave a review. I am sorry you are not happy with your swing set. The pieces of your swing set should have aligned correctly. There should be no need to modify any of the parts that come with the swing set. I encourage you to contact our Customer Advocate Team at 800-856-4445. We would like to discuss the issues you are having. We are here 7 days a week 8am-6pm CST.


