Skip to Main Content
Sams Club
Sams Club
Customer reviews for Backyard Discovery Oceanview II Cedar Wood Swing Set for
Backyard Discovery Oceanview II Cedar Wood Swing Set
3.8 out of 5 stars
stars152 ratings104 reviews
  1. 5 stars52% (79)
  2. 4 stars14% (21)
  3. 3 stars11% (16)
  4. 2 stars7% (11)
  5. 1 star16% (25)

Member photos

  • +27 images
Sort by |
Showing 1-10 of 104 reviews
Sep 19, 2017
Becky
5 out of 5 stars review

Verified Purchase

Great Product and Service

This works really well for our 3 and 6 year olds. I would recommend having it put together by them, as it took us much longer than expected (Two full days with 4 adults working on it, One full day with 5 adults working on it, and Three partial days of work). There were a few boards mixed up, but the company was able to correct it immediately, and the correct boards arrived within 2 days. Their service was great.

Helpful?2IOEUF2I5Q1N16309719207
reply from Supplier Response

Hi Becky,<br /><br />Thanks for taking the time to review the Oceanview Swing Set!

Aug 22, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great experience

Came in earlier then expected and shipper scheduled drop off time with me. We paid extra to have it assembled best decision assembly company also contacted me to schedule assembly date and were very accommodating even moved up the date and time for me to fit our schedule. Playground was up a ready in less than 4 hours saved is another of headaches

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

We are thrilled we earned your 5-star review.

Jun 14, 2019
Aimee
5 out of 5 stars review

Verified Purchase

Kids are obsessed!

We got this about a month ago and it took my husband and I about 14 hours to put it together. The wood was in good shape other than a tiny piece was broken. I felt like the instructions were easy to follow. I would lay out every steps pieces with its hardware, in order, and then hand it to my husband and it seemed to be a good system. It is seriously so cute and our kids have been outside as soon as they wake up, they love it so much!

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

Thank you for your 5 star review!

Aug 28, 2020
Jim
5 out of 5 stars review

Verified Purchase

Mostly well thought out instructions

It took two of us 2 full days to assemble. The instructions were good except for a few pages where it was difficult to understand what to do, or where the instructions had a step that required another step that wasn't completed yet, or where the t-nuts weren't listed in the instructions for that step. All the parts were delivered properly and in good shape. It's not for adults but the playhouse held two adults during construction without a problem. I would buy again - in fact, this is my second purchase of this model for my grand kids.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

We appreciate the 5-star review.

Apr 27, 2017
Happy Birthday
3 out of 5 stars review

Verified Purchase

Still waiting...

While visiting her daughter in Texas recently we selected a swingset for her grandson's birthday. After reviewing all 27 outstanding reviews and quality design and instruction clarity we selected the Oceanview Cedar swingset online. We felt we could assemble it based on The average time from reviews to be 16 to 25 hours for two workers. It was delivered within a week and we immediately unpacked and organized wood screws etc. as suggested by reviews. Over 3 1/2 days we assembled the ladder, monkey bars, and swing sections and started the main unit. We ran out of time so we called Go Configure- assembly team as recommended in a flyer in the instruction box from Sam's club. $500 was the price regardless of work completed. OK. We paid. They came a week later and determined that certain pieces of wood had to be re-ordered and replaced on the unit. The two-man assembly team returned two weeks later , Worked 2 1/2 hours, and said they had to re-order wood for the stairs. Upon inspection, my daughter and her husband found split wood, screws not connected in anything, spaces in wood flooring. The whole structure was not spaced correctly in the yard and the slide deposits onto the brick patio. This is quite dangerous. The assembly team never consulted regarding placement in the yard which does have ample space for the unit. Pictures were taken of this shoddy workmanship. I would love to see the unit completed. It has been over a month since we ordered since it was delivered. I hope this ends well for my daughter her husband and my grandchild.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

Please contact our customer service department at customerserv@backyarddiscovery.com so that we may look into this issue for you.

Apr 4, 2017
Ccfd37
3 out of 5 stars review

Verified Purchase

It was ok

I loved that I bought this for my kids but what I didn't like was half of the bolts was not labeled and I didn't have the correct size bolts for the swing and I had to call and get replacements. Also a lot of the holes for the screws were not right or very off center to where we had to correct them ourselves.

Helpful?2IOEUF2I5Q1N16309719207
Apr 8, 2021
Summer S
3 out of 5 stars review

Verified Purchase

We love it but needs support

Some of the boards are super flimsy and feel like I could Easily rip them off. When you step in spots the wood bows extremely. Where the hammock is you see the wood bending when sitting and the material is a bit flimsy. I know This isn’t for adults but even the amount of children in the picture seems unrealistic. We love it overall as my 2/3/5yr olds all have a blast and it’s nice to just go outside and play but the sketchiness of some of the wood is concerning especially for this price point.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

Thank you for taking the time to review our product! We are sorry to hear that you are not 100% satisfied with your product

Dec 17, 2020
PPaquet
2 out of 5 stars review

Verified Purchase

Very Low Quality Playset

Not impressed for the money. Lost count how many parts are in this, but it was in the thousands. Some of the predrilled holes did not align; the quality of the cedar is terrible; the wood was not sanded thoroughly and has already resulted in countless splinters during the assembly, and also as our child used it; the weight bearing is very low - adults should climb to help their kids; the slide is paper-thin; all-in-all, not worth the money. Next time I will spend more and get real quality. China-made.

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

Our products go through rigorous ASTM safety testing. I encourage you to call the Backyard Customer Advocate Team at 800-856-4445, 8a -6p central, so they can see what is going on with your set. They may ask for photos of the set to be able to assist you.

Dec 24, 2021
Katie J
2 out of 5 stars review

Verified Purchase

Good looks, terrible quality.

We love the look of the playset but the wood is very flimsy. My husband broke two boards on accident while building the set because the wood was so weak

Helpful?2IOEUF2I5Q1N16309719207
reply from BYDSales

Your Oceanview Swing Set comes with a parts replacement at no cost to you. Give the Backyard Discovery Advocate Team a call so we get your parts out to you by FEDEX. 800-856-4445 8s-6p CT seven days a week.

Mar 25, 2019
Piratenation
1 out of 5 stars review

Verified Purchase

Terrible quality

Don’t buy this. Boards warped within 3 days out of the box. Hardware is cheap. Lightweight thin wood will likely last 1-2 years. Predrilled holes do not line up. Instructions are lacking detail.

Helpful?2IOEUF2I5Q1N16309719207
reply from Supplier Response

We am sorry to hear this happened! Please call us at 1-800-347-8372 Monday-Thursday 8-5 CST and Friday-Saturday 8-7 CST and we will be happy to assist you further with ordering parts for your set!