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Customer reviews for Epson EcoTank ET-4958 Wireless All-in-One Color Supertank Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-4958 Wireless All-in-One Color Supertank Printer, 1 Bonus Black Ink Bottle
4.1 out of 5 stars
stars
169 ratings126 reviews
  1. 5 stars61% (103)
  2. 4 stars17% (29)
  3. 3 stars5% (8)
  4. 2 stars7% (11)
  5. 1 star11% (18)

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Showing 11-20 of 126 reviews
Jan 20, 2026
Reviewer name: Jim B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied customer

so far so good. Haven't used much, but set up was relatively easy and the few times that I have used it printed quality prints. Putting in the ink was effortless and I look forward to saving on ink.

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Jan 18, 2026
Reviewer name: ray
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

WORKS WELL

The printer works well so far, set up was easy. Will have to wait and see if long term it is any good. My last HP lasted 8+ years until it just died after eating up quite a few high priced cartridges.

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Mar 29, 2026
Reviewer name: Race944t
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Long lasting ink & lots of features

2nd o e of these I have bought for differemt locations. I have been amazed how long the ink lasts. This is one of the few printers that will automatically scan, copy and print 2 sided pages with the auto document feader.

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Jan 25, 2026
Reviewer name: CHASITY
4 out of 5 stars
4 out of 5 stars review

Poor WIFI connection

Many reviews claim it’s an easy setup, unfortunately I did not experience this. I fought with this machine for many hours trying to connect. I was planning to take the printer back to Sam’s, after some serious frustration; I decided to sit it on top of my router….It’s a happy machine now, it’s staying connected, prints beautifully and quickly. So if you’re having this issue, try a WiFi extender or place it next to a router. Enjoy 🙂

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Feb 28, 2026
Reviewer name: ANGIE
2 out of 5 stars
2 out of 5 stars review

Don’t waste your money or time on this!

I’m writing this after clearing out ANOTHER jam - have not gotten through a print job yet without it getting a jam. Doesn’t matter if it’s plain paper, labels, cardstock - it will jam! Also the red color stuff I’ve printed is off. Gotta go clear out another jam!

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Jan 24, 2026
Reviewer name: JAMES
1 out of 5 stars
1 out of 5 stars review

Sam’s Club 2-Year Warranty Not Honored by Epson

As others have noted, Epson does not honor the 2-year manufacturer warranty that Sam’s Club advertises for Sam’s Club Members. When you register the printer, Epson only provides a 1-year warranty. I spent a couple of hours working with a Sam’s Club corporate supervisor and also opened a case with Epson. Neither was able to resolve the issue. Sam’s Club’s only solution was to return the printer. If this were a one-off problem, I could understand that response. However, multiple reviews report the same registration issue, so returning the printer does not address the underlying problem. Sam’s Club also would not contact Epson to try to resolve this for their customers. Epson support has also been extremely unresponsive. Their support phone hours appear inaccurate, they advertise Saturday hours, but when you call on Saturday, the recording states they are only open on weekdays. Because Epson is not honoring the advertised warranty, I will be returning this printer and will avoid Epson products going forward.

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Mar 22, 2026
Reviewer name: ANDY
2 out of 5 stars
2 out of 5 stars review

Go Elsewhere for a Different Printer

The print quality is OK but not as good as my old HP. Colors are faded. Two major issues. Installation is a real PITA. Never in my life have I had so much difficulty installing anything. I have been working with PC's since the mid 1980s. Second, printing is haphazard. Fits and starts. I've wasted more paper and ink than the law allows. This is not an efficient machine. Would not buy again.

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reply from Epson

Hi ANDY, we are sorry to hear you are having issues with your Epson printer. Your ET-4958 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.

Dec 30, 2025
Reviewer name: Consumer
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don’t buy!

Every time I go to print with it I have to turn it on and off to get it to print. This is very annoying.

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Jun 16, 2026
Reviewer name: Elbvt
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Okay so far

Setup was straightforward. I ran into problems connecting the printer wirelessly so I'm using the USB cord instead, which works well. (Then again, I'm not planning to print from my phone or iPad, so this is not a big deal to me.) Haven't really had a chance to gauge print quality yet, although the pages I have printed look good. I'm a little dubious regarding how long the supply of ink will last, but we'll see.

Review from epson.com
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Mar 24, 2026
Reviewer name: pdun4d
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great new upgrades from previous Epson printer!

I had to replace an Epson printer from a couple of years ago & opted for an up-graded version. So far I LOVE the front-loading paper feed & ease of mobile printing!

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