After owning this product for some time I'll start by saying what I dont like, and what needs improving. The funnel area to fill the machine is too small, even whenever pulling the trigger it takes some time to fill and to empty. Also, with calcium build up its hard to flush that calcium out with such a small hole. A bleeder valve would be nice to release steam/pressure whenever done. Funnel opening needs to be bigger for sure or a way to be able to clean the elements. Things I like, you can clean anything and it does an amazing job. I do car detailing and whenever I bring the Neat out people are crazy about it. I also like it doesn't take long for your surface to dry, whether it be floors or upholstery. I convinced my grandmother to buy one, now I'm working on the mother in law. Upgrades to this unit for the price would be appreciated as I would just sell my old unit and buy the Neat 2.0 with a bigger funnel / easier boiler cleaning functionality.

From cleaning floors to cleaning up mold this is a great steamer. We’ve used it in my son’s apartment to clean the sliding glass doors - removing all the grime in the tracks to shining up the windows. Also his bedroom window was covered in mold and this little workhorse has successfully removed all of it.

Have had this for a few months now and love it. Works great for cleaning out water stains on grout, even recently used it on my truck cleaning where my son soilled milk that we didn’t know about until it got extremely smelly. Now no more smell and a super clean floor.

I am astounded by this steam cleaner. I got it the other day and have cleaned EVERYTHING in my kitchen and I'm starting on my bathroom today. Easy to fill, set up and use, this will pay for itself over and over. The main reason I got the Neat is the lifetime boiler warranty. I haven't been this pleased with a purchase in a long time or this excited to clean EVER!.

The Neat steamer is a great smaller machine for home use. I have had my Neat Steam cleaner for many years and it still works great. I also have a 2 Hill Steamers and a Tosca steamer which at great for bigger jobs. If your looking for a great smaller steamer with lots of power the Neat Steamer is the one for you.

I bought this cleaner about 3 months ago and so far so good. This steamer is very easy to drag around and very light since the water is not on the stick. The steam is hot enough so I don't have to put effort scrubbing anything. However it could have a way to store the duct or to detach it. Also, it could have a way to keep the stick upright so it doesn't have to be left laying on the floor when refill is needed. A way to see the water level could be nice too. And since mishandle this equipment can be dangerous, improvement of the stickers could be nice: I made some "stickers" for my machine in case someone that didn't read the manual uses it.

LOVE LOVE LOVE LOVE the Dupray Neat steam cleaner!! I am a housecleaner and am able to get things clean that others cannot because of the effectiveness and functionality and dependability of this machine. it is easy to use, and it works great!!! I can get mold off of grout and get very stubborn, ground-in dirt off that people didn't even know was there and make everything sparkling clean!! It is a must for deep cleaning, and it makes surface cleaning a breeze!! Not need for mop and bucket. Just the steam and the mop head and change pads. Very very versatile!!!

We purchased the steam cleaning system a few months ago. We have a brick floor which has proven to be difficult to maintain. The steam cleaning system has made a difficult job much easier to accomplish and the cleanliness of the floor has improved significantly.

Use for 1 year, once a week, 100m2 of tiles. Happy with my purchase. The device is very simple, compact, light, the plastics are of good quality and robust. The accessories are good and solid too. It heats up in 5-10min and holds up pretty well with continuous use. What I can criticize is the fact that it is complicated to eliminate the remaining water in the tank after use. Unrolling and rolling up the electrical power cable is not very practical but it only takes 30 seconds anyway. The head does not orient itself vertically which somewhat limits cleaning (under a sofa for example) since you have to try to keep the head as parallel as possible to the ground. That said, it seems that competing devices, which have a vertical joint, break precisely at this joint... Despite these few small flaws, I would buy this model again without asking myself any questions.

Im absolutely shattered, since my NEAT arrived yesterday (within 3 days of ordering) I havent stopped steam cleaning everything within sight. I have done windows, kitchen sink, kitchen cupboard doors, pvc frames, windows, glass doors, skirting boards, kitchen tiles, grout, painted walls, karndean flooring, radiators etc etc.. Its absolutely fantastic. You still have to put a lot of effort in yourself but the NEAT generates all the steam power and cleaning ability , to bring everything up looking fresh as a daisy. The attachments are easy to put on and off and only takes seconds. Was quite an investment for me but I am very pleased with it. I spoke to Anthiny initially on live chat and then by telephone and he answered all my queries, very polite and professional service. 10 out of 10.