Perfect and powerful little unit. I have a larger Dupray steamer, but rarely pull it out as this one tackles the toughest cleaning tasks. Love it.

Love it for the most part. Would be helpful if there was a water guage on it to indicate how much water is left so as not to overfill.

I've had my Neat steam for over 2 years now and I absolutely love it. Additionally, the service support I've received has been too Tier.

I have only used the machine for a few tasks so far, and it works great.Looking forward to more jobs to tackle.

I love my NEAT Steam Cleaner! I recommend it and I am buying another one as a wedding gift for someone else.

I steam cleaned 24 feet of floor-to-ceiling blinds with the NEAT steam cleaner. They hadn't been cleaned in a dozen years, because regular cleaners just pushed the dirt around so I gave up. Now they look new. It would have cost more to have it done, and now I have a steam cleaner that can tackle other parts of the home that need attention.

I bought this cleaner about 3 months ago and so far so good. This steamer is very easy to drag around and very light since the water is not on the stick. The steam is hot enough so I don't have to put effort scrubbing anything. However it could have a way to store the duct or to detach it. Also, it could have a way to keep the stick upright so it doesn't have to be left laying on the floor when refill is needed. A way to see the water level could be nice too. And since mishandle this equipment can be dangerous, improvement of the stickers could be nice: I made some "stickers" for my machine in case someone that didn't read the manual uses it.

After owning this product for some time I'll start by saying what I dont like, and what needs improving. The funnel area to fill the machine is too small, even whenever pulling the trigger it takes some time to fill and to empty. Also, with calcium build up its hard to flush that calcium out with such a small hole. A bleeder valve would be nice to release steam/pressure whenever done. Funnel opening needs to be bigger for sure or a way to be able to clean the elements. Things I like, you can clean anything and it does an amazing job. I do car detailing and whenever I bring the Neat out people are crazy about it. I also like it doesn't take long for your surface to dry, whether it be floors or upholstery. I convinced my grandmother to buy one, now I'm working on the mother in law. Upgrades to this unit for the price would be appreciated as I would just sell my old unit and buy the Neat 2.0 with a bigger funnel / easier boiler cleaning functionality.

I’ve used quite a few times since I bought it. Overall I really like it! I like the variety of tools, the versatility, and it cleans well. I think there’s a bit of a learning curve with it to get it to do what I want it to, and I also feel the attachments, particularly the brushes seem to get crushed/worn out by very mild use. I hope I can keep figuring it out and use it more, I love how it can potentially replace so many other products.

I purchased a few months ago and used it to clean my entire downstairs flooring grout (kitchen, bathroom, dining room, and large living room). It came out very nice, however was a lot of work (2 mos of weekend work) due to the small size of brushes. I wore out all four brushes. Other steam cleaning jobs around the house (glass, stovetop, sinks) are much easier and I love the thorough cleaning.