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Customer reviews for Dupray NEAT Steam Cleaner, Exclusive Edition with 25 Accessories for
Dupray NEAT Steam Cleaner, Exclusive Edition with 25 Accessories
4.5 out of 5 stars
stars
255 ratings250 reviews
  1. 5 stars77% (197)
  2. 4 stars11% (27)
  3. 3 stars4% (9)
  4. 2 stars4% (10)
  5. 1 star5% (12)

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Showing 51-60 of 250 reviews
Aug 12, 2023
Reviewer name: NancyDee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best steamer on the market

I love this steamer—it has a powerful enough steam to power out tough dirt and it cleans without chemicals. I’ve owned other brands in the past but this one is by far the best one I’ve ever owned. I recommend it to all my friends and family.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Aug 12, 2023
Reviewer name: Bil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

[This review was collected as part of a promotion.] Simple d'utilisation, efficace: j'ai essayé bien des methode pour nettoyer les fenêtres, celle ci est remarquablement efficace et de plus écologique!

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Aug 31, 2023
Reviewer name: SFM Toronto
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very glad I made this purchase

This is a wonderful machine. Easy to use and does a great job on all kinds of surfaces. I like the locking feature for larger jobs as I use it on the carpets in our apartment, but we've also used it on tile and in the bathroom.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Aug 14, 2023
Reviewer name: Jeannine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality steamer

This is a powerful steamer and I love I can clean with just water. Heats up fast (I use Reverse Osmosis water) and I love all the different tools it comes with. A must buy if you are looking for a steamer.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Aug 16, 2023
Reviewer name: S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

!00% Satisfied

I have looked since 2013 for the product that would meet my cleaning needs. I am so happy to have purchased this product. I CLEANS and is VERY easy to use.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Jan 7, 2026
Reviewer name: Shelley1962
1 out of 5 stars
1 out of 5 stars review

Waste of money

I am not impressed with the dupray meat stream cleaner. I tried it on my air fryer/ oven. It took absolutely nothing off of it. So I tried it on the great glass doors and it did absolutely nothing again. I was so excited to use this and now I'm full of disappointment. If i could have treated this a zero I would have but I have it a1. All I did was waste my money. I would not recommend this product for anyone.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Sep 11, 2025
Reviewer name: Vlad
1 out of 5 stars
1 out of 5 stars review

Broken in 3 years

The appliance lasted only three years before failing completely. During my troubleshooting test, the resistance reading was 0 ohms—indicating a short circuit—so I disassembled it, only to discover that the boiler had oxidized heavily, with a clear hole right where the heating element sat.

Review from Dupray
Helpful?6A7QHZQI755W16084162745
Feb 20, 2026
Reviewer name: Zurial
3 out of 5 stars
3 out of 5 stars review

Trigger failed, not sure how to break down and fix

Trigger failed and does not work. Not sure how get it fuxed

Review from Dupray
Helpful?6A7QHZQI755W16084162745
reply from Dupray

Thank you for your feedback! This definitely isn’t the experience we want for our customers. We recommend reaching out to our customer support team so they can assist you with troubleshooting or provide the appropriate solution. You can contact us at support@dupray.com or 800 881 8482 (Mo-Fri 7AM- 6PM EST) Our team will be happy to help get this resolved for you as quickly as possible.

May 19, 2026
Reviewer name: Libby
1 out of 5 stars
1 out of 5 stars review

Not as powerful as described.

Doesn't clean like described. Still have to scrub my grout!

Review from Dupray
Helpful?6A7QHZQI755W16084162745
reply from Dupray

Thank you for your feedback. Cleaning grout is indeed a tough task. Even with a steam cleaner, some scrubbing is still needed. The best tools to use are the nylon or brass brush together with the lance. We recommend steaming the grout from multiple angles or using circular movements until you find the “sweet spot” where the dirty water starts coming out of the grout. Then, take a microfiber cloth and wipe away the dirty water.

Aug 14, 2025
Reviewer name: Yvonne
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Steam machine

So far, I like how this machine works.

Helpful?6A7QHZQI755W16084162745