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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,635 ratings2,603 reviews
  1. 5 stars72% (1,904)
  2. 4 stars16% (409)
  3. 3 stars6% (157)
  4. 2 stars3% (80)
  5. 1 star3% (85)

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Showing 601-610 of 2,603 reviews
Jul 27, 2026
SMJC
2 out of 5 stars review

Excellent Display, Unreliable Sound

[This review was collected as part of a promotion.] The picture quality is bright, sharp, and looks fantastic. Unfortunately, the audio experience has been very frustrating. The TV frequently fails to recognize my Samsung speaker, sometimes says it's connected when no sound plays, and other times even the built-in TV speakers stop working until I power cycle the TV. I've also experienced times when sound returns but the volume controls don't respond. The display is excellent, but the ongoing audio issues make this difficult for me to recommend.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 5, 2026
Unhappy with Samsung
2 out of 5 stars review

TV Replaced 2 times. Annoying new OS.

We purchase our first of these TVs about 1.5 years ago. Since then, we have had to have the TV replaced 2 times. The first two just stopped working, went to black screen and never came back on. Now, in May, there was an OS update from Samsung. Now I cannot access my cable stations unless I log in though the Samsun stations. I have checked for a work around but there is none. I am very unhappy with Samsung that they made this change in their new OS. Really annoying.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 20, 2026
Baldman
5 out of 5 stars review

Samsung 55" OLED

I just have had my 55" Samsung tv for 6months now and have not had baby problema yet. The picture is fantastic. The remote could be a little bigger and I don't like the volume and channel levers they have. They should be flat. Other than that I am satisfied with the tv.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 20, 2026
LJWilkie
2 out of 5 stars review

Lovely Optics, terrible UI

The optics of this TV are lovely, but the user interface is a mess. Whenever I turn on the TV, the landing page is a commercialized mess of ads for things irrelevant to me such as games with in-app purchases. The "Continue Watching" menu also pulls up channels and content completely unrelated to my watching habits. I HATE this user interface so much as it is forcing things on me rather than customizing itself to my preferences.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 6, 2026
Evocross
3 out of 5 stars review

Samsung 4K tv.

Overall I like this tv. It has really good picture quality when viewing slower moving pictures. It does get some motion blur on fast moving images. The audio sounds really good using my Samsung Q symphony sound bar. Only problem is I get some occasional static and glitching in the sound and have to re start the whole system occasionally. I have installed all new high speed hdmi cables but hasn’t resolved the static issue. Kinda wish I went with a little higher up model but overall like this tv.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 27, 2026
JLench
5 out of 5 stars review

Great color tones

The brightness is perfect and the color tones are true. I am a photographer and don't care for devices that alter colors to unnaturally warmer or cooler tones. The color tones on this tv are beautiful. For th space that I have, the 43 inch tv is the perfect size.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 20, 2026
Shirley
5 out of 5 stars review

Great resolution and pre-loaded apps!

We've ordered this exact tv for multiple offices. It works great for casting so everyone in the office can view a document. Great brightness as our office has walls of windows. Great responsiveness when moving between documents and cloud viewing. This is increased our work efficiency!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 2, 2026
Sophie
3 out of 5 stars review

technology is not user friendly

Unfortunately The technology on the Samsung Is very difficult to deal with and not user-friendly. I’ve had my TV for 6 months and the recent software update has really messed up my settings . Trying to fix it has been extremely difficult. Yes, I’m 72 but it doesn’t have to be this difficult. Do better Samsung!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 13, 2026
Graygray
5 out of 5 stars review

Great for gaming

[This review was collected as part of a promotion.] The picture quality is outstanding, with sharp resolution, vibrant colors, and smooth motion that make movies, sports, and games very enjoyable. The smart TV features are quick and user-friendly, allowing easy access to apps like Netflix and YouTube. The design is sleek and modern, fitting perfectly into my living room. The sound quality is decent, though it can be even better with a soundbar. Overall, it offers excellent value for the price and I would highly recommend it.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 6, 2026
RKC716
3 out of 5 stars review

The user experience is not easy

It's too darn complicated! Every time I turn it on, I get the homepage, and have to go through various steps to get to my cable channels. I wish I could program the TV to automatically go to where I want it to when I turn it on. If there is already a way to do this, it's not intuitive enough for an average consumer to figure it out. It also feels like it takes different steps each time I turn on the TV to get to where I want to be. I'll commit to memory what to do, and the next time, that doesn't work, and I have to figure everything out again. It may be considered a "smart TV" because of the supposed easy connection to subscribed channels, but it's not an easy connection for me, and that's all that I care about! Either simplify the homepage or develop more user-friendly instructions on how to set it up.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101