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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,598 ratings2,566 reviews
  1. 5 stars72% (1,877)
  2. 4 stars16% (403)
  3. 3 stars6% (156)
  4. 2 stars3% (77)
  5. 1 star3% (85)

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Showing 91-100 of 2,566 reviews
Jun 21, 2026
Dave
2 out of 5 stars review

Dysfunctional tv.

Tv is very difficult to work. It takes forever to get to the tv mode and once you hit the channel button it takes even,or time to locate the show currently on. If you tap the channel too quickly you have to go through a three step process again to watch your show. And sometimes you have to go through that three step process several times to get the tv show. Also the volume and mute button is combined on the controller so when you want to change the volume the mute turns on and vise versa. The entire tv is dysfunctional.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Dave, Thank you for your feedback. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Check the batteries: Remove the back cover of your remote and replace the batteries with a fresh set, ensuring they are inserted in the correct direction. 2. Test for infrared signal: Point the front of the remote at your smartphone camera. While holding down any button, you should see a flashing light through the camera screen. (For iPhone users, the front-facing camera works best.) If you see the light, your remote is working and may need to be re-paired with your TV. 3. Point the remote correctly: Try pointing the remote directly at the TV from about 5-6 feet away. This can help ensure a clearer signal between the remote and the TV. If you still need assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ link on our website to start a LiveChat session. ~ Samsung Advisor

Jun 5, 2026
All Samsung
4 out of 5 stars review

TV is GREAT. Remote is HORRIBLE

[This review was collected as part of a promotion.] This is my 6th or 7th Samsung TV and we have been happy with them all. But the remote on this newest one is terrible, hard to use and doesn't always respond. Nor does it seem to have a speak function.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 5, 2026
TV Watcher
4 out of 5 stars review

Not Bad, Remote Needs to Be Better

[This review was collected as part of a promotion.] My 43 inch model UN43U8000FD is a nice fit for my bedroom and I'm pleased with the quality of the picture. However the remote leaves a lot to be desired. It's so small as to be almost ridiculous. Can't use it in the dark and, always have to reach for my glasses to try and find the very small buttons and is not user-friendly.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 20, 2026
Judi
3 out of 5 stars review

Unhappy with volume and color

I am happy with the size of the TV. Unfortunately, the color is not the same on all stations. Also the volume Is very low and I have to consistently have it in the 40 to 50 range in order to even hear the TV. I was happy with the price of the TV however I expected more from the Samsung unit

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Judi, Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced for everyday viewing • Optimized: Enhances effects and creates a more spacious sound • Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor

Jun 5, 2026
Meaux
4 out of 5 stars review

Great visual experience

[This review was collected as part of a promotion.] This is an excellent product. The picture is clear and I love the color differentiation. Streaming is smooth with the only glitches originating from the source. The reason for only four stars is you can't get all streaming services with the ultra units.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 22, 2026
TDB2684
5 out of 5 stars review

Stunning Picture and Smooth Performance

I’m absolutely thrilled with my 70" Class Crystal UHD U8000FD 4K TV! The brightness is perfect — vivid without being harsh — and the contrast makes every scene pop with rich detail. The responsiveness is lightning-fast whether I’m streaming, gaming, or switching apps. I’m impressed by how well it handles upscaling; even older shows look sharp and clear. The uniformity across the screen is excellent, with no dark spots or glare issues. Overall, this TV delivers a premium viewing experience that rivals much higher-priced models. It’s sleek, easy to set up, and truly transforms movie nights into something special. Five stars all the way!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 5, 2026
Lonnie
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Longtime Samsung supporter have purchased nothing but Samsung throughout the years. This particular device has really poor resolution and seems really dark to the point of a blackout screen. I have adjusted to different modes but same result. Compared to the other 2 Samsung TV I currently have this one is is disappointing.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Lonnie, Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Jun 20, 2026
Ricc
4 out of 5 stars review

Nice TV but not without issues

Well packaged. Easy set up. Clear picture and sound. 2 weeks in, all apps stopped working. A YouTube search told me to fix any Samsung issues try doing a reboot by holding the power button down. That worked thankfully. Hoping the issue does not repeat. App responsiveness is slow.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 10, 2026
Melody
4 out of 5 stars review

Smart TV U8000F - Nice picture, terrible remote

[This review was collected as part of a promotion.] No complaints about the TV itself - It's slim and light. The picture is very clear and bright; the sound is acceptable.  What annoys me is having to set up an account in order to add apps. Also, the remote is awful. The buttons are simply too small and there's no microphone on it. Really? I ordered a new remote and already returned it. Same as the one that came with the TV but it had the microphone icon. Same small buttons and ridiculous way to control the sound. I found the microphone to be pretty useless. It opens a browser on the TV. It doesn't take you to the shows you want to watch like the ROKU stick does. I downloaded the SmartThings app to my Samsung phone so I can use it as the TV remote.However, trying to "share" it to another phone is a nightmare. WHY does Samsung make user interface so difficult? This TV might be the last Samsung product I purchase.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 20, 2026
Ted D
5 out of 5 stars review

TV is great, but....

TV is great, but....it lacks clear instructions for how to connect a sound bar to the tv and actually get it to work. Instruction Manual is very obtuse and unclear. SO HOW DO I CONNECT A SONY SOUNDBAR TO THE TV BEYOND THE HDMI CABLE AND GET THE TV TO PLAY THROPUGH IT? ? IT IS VERY UNCLEAER AND EVERYTHING I HAVE TRIED HAS FAILED. HELP!!!!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101