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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars
53 ratings50 reviews
  1. 5 stars75% (40)
  2. 4 stars21% (11)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star0% (0)
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Showing 1-10 of 50 reviews
Feb 16, 2025
Reviewer name: Mehita53
5 out of 5 stars
5 out of 5 stars review

Firm and soft at the same time!

This mattress is firm yet soft in all the right ways. We will be using slats unstead of box springs. The packaging it came in made it eash to transport to our new home. Once unboxed, the mattress was quick to expand and take shape. So excited tp be sleeping on it soon!

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Feb 1, 2025
Reviewer name: Product Pulse
5 out of 5 stars
5 out of 5 stars review

Excellent firm quality mattress

The breathable fabric cover does an excellent job of regulating temperature for this Gel Memory Foam mattress. The firmness is just right, and the mattress provides support where my body needs it most. My spouse and I can barely feel each other's movements on this mattress. It cradles my hips and shoulders perfectly, alleviating pressure points for a pain-free morning. The mattress arrived in a well packed box, well-compressed, and easy to carry. It regained its shape in just a few hours after unboxing, The attention to detail is evident in every aspect of the mattress and the materials feel high-quality and durable Investing in a good mattress is essential, and this one is an amazing value for its quality—it has truly transformed our bedroom into a luxurious retreat.

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Feb 6, 2025
Reviewer name: JB
5 out of 5 stars
5 out of 5 stars review

Good sleep in a box

This matress was delivered very quickly. Once pulled out of the box it quickly took shape. It's very comfortable. The cover zips off for easy washing. Under the cover there is another layer protecting the matress, so no worries about the foam inside when cleaning the cover.

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Mar 16, 2025
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Firm but refreshing

It’s med firm with good support. Also easy to clean with the removable top pad! Just throw it in the wash. The cooling agents are super refreshing when jumping upon the comforts of this mattress! Just what your body longs for after a hard worked day.

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Feb 12, 2025
Reviewer name: Christina
5 out of 5 stars
5 out of 5 stars review

Comfortable and affordable

My husband and I love this mattress. It is not too hard and not too soft. It is just right as Goldilocks would say. The mattress was shipped to our house and tightly bound and protected. Once the mattress was opened up it stretched out to a normal queen size shape and was able to be slept on in a couple of days. Great quality and price.

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Feb 27, 2025
Reviewer name: Destyne P
5 out of 5 stars
5 out of 5 stars review

Not too firm, but just right

I was initially hesitant about this bed because I don't like the pillows from Sam's . Anyway, the bed was mailed to us and it arrived quickly. It's quite heavy, so you'll need two people to move it. However, once I got it out of the box and removed the wrapping, it was easy to handle. The bed has a nice balance of softness and firmness—not too firm, but just right.

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Apr 21, 2025
Reviewer name: BC
5 out of 5 stars
5 out of 5 stars review

Good mattress at good value

Really like the thickness and firmness of the mattress. Love the removable cover for cleaning in the washing machine. Cooling works fairly well. Normal fitted sheets work well with this mattress. It was packaged well and filled back up to full thickness innless than 24 hours after unwrapping.

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Jan 30, 2025
Reviewer name: Jidu
5 out of 5 stars
5 out of 5 stars review

Very comfortable and easy to transition.

So far this mattress has been very comfortable and I've been able to sleep comfortably since day one. I'm a side sleeper who easily wakes up sore if i sleep the wrong way or in one position for too long. So far this past week I have had no issues falling and staying asleep on it nor waking up sore. I hope it holds up and doesnt sag or break down easily. It's two people and kids and no complaints as of yet. I'm very picky and I can say I recommend this mattress especially for the price. Also, members mark generally makes good products.

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Feb 23, 2025
Reviewer name: Mary E
4 out of 5 stars
4 out of 5 stars review

Firm bed made better with mattress topper

I have had memory foam, purple, and pillow top beds. I thoight this bed would have been softer given the thickness. When we started using it the bed was very firm. We had to put a mattress topper on it to make it softer and now its pretty perfect. No too firm not too soft.

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Feb 2, 2025
Reviewer name: AR
4 out of 5 stars
4 out of 5 stars review

Great quality mattress!

We decided to upgrade our daughter’s room since she is almost a teenager soon and needs more space. This was a great option! I personally love “bed in a box” beds. They ship to my house super easily and it’s kinda fun to watch them inflate when you take them out of the plastic! We let it “inflate” for 48 hours before using it but it would’ve been fine after 24 hours. It is the perfect amount of soft and firm. It hugs your pressure points well and doesn’t leave them feeling sore. This is a very comfortable bed and our daughter has been loving it! The only thing that I don’t love is that you can’t sit on the edge of the bed without sliding off of it. So if you like to sit on the edge of your bed to put your shoes on or anything else, you’ll need to scoot back a bit. Not a huge deal, just something I noticed. Overall, I would buy the mattress again!

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