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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars
53 ratings50 reviews
  1. 5 stars75% (40)
  2. 4 stars21% (11)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star0% (0)
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Showing 31-40 of 50 reviews
Feb 2, 2025
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Cool, comfy bed

This is the first time I’ve slept on a bed that come in a box so I was a little skeptical when it arrived and it was so compact. I let it expand for 4 days before I slept on it for the first time. It’s a deep 13” gel cooling gel mattress that is more comfortable than my previous mattress that cost more than double in price. We like a mattress that is medium firmness. My partner is always hot when he sleeps and this has really helped keep him cool.

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Jan 29, 2025
Reviewer name: GH
5 out of 5 stars
5 out of 5 stars review

Pleasantly Surprised!

When the mattress arrived in a box I was very skeptical. It was incredibly heavy and hard to maneuver into the bedroom. Once unboxed and cut out of the plastic it expanded quickly. Coming from a sleep number mattress, I am surprised how much we like the mattress. It is so thick and comfy! Completely recommend!

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Feb 18, 2025
Reviewer name: Leah
4 out of 5 stars
4 out of 5 stars review

Give it a try!

This mattress from Sam’s Club has quality and it’s functionality is great, and I appreciated how easy the purchase and delivery process was and the best part is came ready out of the box. The mattress was as advertised but it wasn’t the right fit for me. I still recommend checking it out, as it’s definitely a solid product, and the customer service was excellent throughout the process. I’m sure it works wonderfully for others, just not for me personally.

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Feb 28, 2025
Reviewer name: Christine13579
4 out of 5 stars
4 out of 5 stars review

Overall pretty good mattress! Like the memory foam

Overall, the mattress is pretty comfortable. It took a little time to get used to, as all new mattresses do. I can’t really comment on the cooling portion of the memory foam, since it’s the winter and I keep my house pretty cool at night. Looking forward to seeing how that feels in the summer!

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Feb 7, 2025
Reviewer name: Neel
5 out of 5 stars
5 out of 5 stars review

Very comfortable Mattress

Very Comfortable Mattress. Easy to setup once the box is open and cover is removed it set itself in few minutes. It is very soft, and the cover is very helpful to wash later. Soft mattress with great comfort. The Gel Memory is very great and comfortable.

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Feb 13, 2025
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Sleeping cool all night

I was unsure if I was going to like this mattress due to it was firm. I always bought fluffy pillow top mattresses. I truly fell in love with this mattresses and gave my old mattresses away. The coolness makes my nights so much better beings that I am a hot sleeper and even with a mattresses protector I still fell cooler. I fell supported and I haven't woke up with back pain at all. I wake up rested and on the weekends I dont want to get out of bed. This is definitely a mattresses worth purchasing.

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May 21, 2026
Reviewer name: Alexander
5 out of 5 stars
5 out of 5 stars review

100% recommended

Although they don't have mattresses on display in the store, and you run the risk of not liking them and returning them, this mattress won't be one of those cases. Super comfortable and cool, I'd consider it slightly above medium firmness, but the gel sensation makes it suitable for almost any weight, even if one partner weighs 40 lbs more than the other... BUY IT, YOU WON'T REGRET IT!!!

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Jan 31, 2025
Reviewer name: AshleyL
5 out of 5 stars
5 out of 5 stars review

Perfect mattress

Great mattress love that it doesn’t form fit to your body. It doesn’t feel like gel when you are laying on the bed and the mattress top comes off for easy cleaning. The queen size is just perfect for my husband and I. I would highly recommend this mattress.

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Feb 9, 2025
Reviewer name: AB
5 out of 5 stars
5 out of 5 stars review

First time King bed user; smooth experience so far

This was my first time setting up and using a King size bed. I let it extend 2+days and it has been comfortable so far. It is a bit taller than my old Queen one (10 inch) but no issues. Just a heads up for people of shorter stature. Memory foam has been helpful as well. This has a Chill function to it which I have felt being a bit cool, but not much yet due to still being winter (should be able to feel it in the upcoming months).

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Jan 28, 2025
Reviewer name: Riv
5 out of 5 stars
5 out of 5 stars review

The Member's Mark Hotel Premier Collection Chill 1

The 13-inch profile provides ample support, and the gel memory foam contours nicely to the body, relieving pressure points without feeling overly soft or "sinking in." There's a good balance between plush comfort and underlying support, which is crucial for spinal alignment. I've noticed a significant reduction in tossing and turning since switching to this mattress. The quilted cover adds a touch of luxury and feels soft to the touch. There was a slight "new mattress" smell initially, but it dissipated quickly within a day or two.

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