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Member ratings & reviews for
Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King
4 out of 5 stars
stars
678 ratings290 reviews
  1. 5 stars59% (401)
  2. 4 stars15% (104)
  3. 3 stars6% (43)
  4. 2 stars4% (24)
  5. 1 star16% (106)

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Showing 41-50 of 290 reviews
Aug 22, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta Mattress Review

This new mattress is very comfortable. I ordered one about a month ago and my roommate really liked it, so I ordered another one. It did however take almost a full month in receiving it. According to Serta they were having issues at their Florida Service Warehouse. We both have really enjoyed them and the lift base is great raising the head and foot to your desired position.

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Helpful?7FNDMNSD24M915946920960
Jan 22, 2022
Reviewer name: Tiny
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good at all

Hard in spots. Not made well at all. Only had for 2 weeks.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi there, we are sorry to hear that you have not had a good experience with your Serta mattress. Please contact us at 1-888-240-1945. Thank you.

Oct 22, 2021
Reviewer name: Sleepy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cheap

I'm going to return mine, the bed is already sinking

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi there! We are so sorry to hear that you have not had a good experience with your Serta mattress. Please contact us 1-888-240-1945. Thank you.

Feb 1, 2022
Reviewer name: Julia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LUV it

Love this mattress. I don't want to get out of bed in the morning so relaxing.

Helpful?7FNDMNSD24M915946920960
Sep 3, 2019
Reviewer name: Jamie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed!

Needed a new bed because of bad back. Great bed!!!

Helpful?7FNDMNSD24M915946920960
Mar 18, 2020
Reviewer name: jim
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

almost perfect

mattress is comfortable. but sleeps hot

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Jim, Sam's has a 100% member satisfaction policy. If you are not satisfied with the mattress, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 12, 2022
Reviewer name: CLang
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible return policy

Uncomfortable mattress and Sams will not take it back 1 week after purchase.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi there. We're sorry to learn of your dissatisfaction. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 14, 2021
Reviewer name: osfans
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good mattress

We've had it a week - very comfortable and my wife loves it

Helpful?7FNDMNSD24M915946920960
Oct 12, 2019
Reviewer name: Lindak
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice mattress!

This mattress is a nice mattress. Firm but comfortable. Would definitely buy again.

Helpful?7FNDMNSD24M915946920960
Aug 26, 2021
Reviewer name: Dory F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice pillow top mattress. Not too soft or too hard

So far so good with this mattress. Fantastic price for the quality.

Helpful?7FNDMNSD24M915946920960