Customer reviews for LG 65" Class B5 Series OLED 4K Smart TV forMember photos
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Verified Purchase
Great OLED TV on a budget
This TV has a fantastic picture and a lot of settings to tweak and learn. Gaming features are especially good. My Switch 2 hooked up and setup looks great! Most affordable OLED and LG really delivered bang for buck on this!
Now THIS is the kind of OLED experience we love hearing about! We’re absolutely thrilled that your OLED65B6EUA is delivering such an incredible picture and giving you so many ways to fine-tune and personalize your setup. It’s especially exciting to hear that the gaming features are shining and that your Switch 2 looks amazing on the screen — that’s exactly the immersive experience OLED is built for! We also love hearing that you feel you’re getting incredible value for the price. Bringing premium OLED performance together with strong gaming capabilities and stunning visuals is something we’re very proud of, and it’s fantastic to know it’s hitting the mark for you. Thank you so much for sharing such an enthusiastic review and for choosing LG for your gaming and entertainment setup! If you ever need assistance, our LG Care team is always happy to help at 1-888-542-2623 or via live chat or email through https://www.lg.com/ca_en/support/contact-us/
The Best TV We Have Owned
[This review was collected as part of a promotion.] I recently purchased this 65-inch LG OLED TV, and I like it so much. TV is so sleek and beautiful design. The picture is super crystal clear, and the colors look so bright. It was so easy to setup the TV, took few mins, and the menu is simple to use. The remote also has quick buttons for popular apps, so I can open them without searching through the menu, very convenient. I also installed the LG ThinQ app on my mobile phone, in fact my daughter installed on her phone too, so we can use our phone as a remote. This is very useful and convenient when the remote is not near or you feel little lazy to get up, you can simply use phone for many things. AI feature is very powerful that makes the picture and sound awesome by itself as I do not have to keep changing the settings. The TV adjusts everything based on what I am watching, which makes it very easy to use. Review submitted as part of a program that provides a purchase discount.
Hello there, Vijeta! Thanks for the wonderful breakdown. Always great hearing your OLED is giving you that sleek design, bright picture and all the smart conveniences that make everyday viewing feel effortless. If you ever need a hand, @LGUSSupport is always ready to help. #LifesGood ❤️ ‑Rich
Is amazing
[This review was collected as part of a promotion.] The Features on this LG OLEG TV are absolutely incredible especially the deeply blacks and vibrant colours that make movie night amazing. From ergonomics stand point. Willie portability is limited because it is a large and premium 55inch. In terms of Maintenance , the screen is easy to clean. It offers a great value for money given the high end display quality.
Verified Purchase
Amazing quality tv! Ai audio and quality is great! Only issue was the screws on the stand werent what it came with but i guess that goes with “open-box”
Verified Purchase
LG 65” OLED AI TV
This is a very good TV; great picture. I have an existing LG sound bar, but I'm not able to sync the TV and sound bar so that they both come on and turn off with one click of the remote.
A stunning picture is what OLED is all about, and we're delighted to hear you're enjoying your OLED65B6EUA! Thank you for taking the time to share your experience with us. We also appreciate you letting us know about the synchronization concern with your existing LG sound bar. We'd be happy to help you get the most out of your home entertainment setup. If you could reach out to our LG CareQ team, we'll be glad to review your TV and sound bar models and help with the appropriate settings to achieve seamless operation whenever possible. Our LG CareQ team can be reached at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/.
Verified Purchase
Nice & Bright
Great picture. The only issue we have which we were told would not be an issue is the poor sound quality of this TV. Be prepared to buy a sound bar for this model.
Thank you for sharing your experience with your OLED65B6EUA. We're so glad to hear you're enjoying the picture quality. OLED technology truly shines when it comes to delivering rich colours, impressive contrast, and deep blacks that bring content to life. At the same time, we understand that the audio performance has not quite been the experience you were hoping for, especially after being advised that sound quality would not be a concern. Because OLED TVs feature an ultra-thin design, the available space for built-in speakers is naturally limited, which can affect the overall audio experience depending on the room and viewing environment. Before considering an external audio solution, you may wish to explore the TV's sound settings. Features such as Clear Voice, OLED Surround, or Smart Sound Mode can often help enhance dialogue clarity and create a fuller sound experience by automatically adjusting audio based on your content and room conditions. We appreciate you taking the time to leave a review. Thank you for welcoming LG into your home and for your continued support. Should you have any questions or would like assistance optimizing your TV's audio settings, our LG CareQ team is always here to help at 1-888-542-2623, or via WhatsApp, live chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/
Looks great, works great, but...
Picture is great. Best screen I've ever owned. If you're on the fence about OLED, just do it. Huge upgrade from LED. The one big issue with this TV in particular is the magic remote feature with the mouse pointer. The main 'select' button is also a scroll wheel that activates the on screen pointer if accidentally scrolled which happens constantly. Its extremely annoying and what's even more annoying is that there's no way to disable it. It's a huge flaw and is a big PITA. FIX IT, LG! I've also had to replace the remote once under warranty because the button/wheel broke and fell into the inside of the remote. It will likely happen again at some point. It's these reasons that I'm giving this TV a 3 instead of a 5. Fix. The. Remote.
Hello. We appreciate your time sharing your review regarding your LG 65-inch B5 Series OLED 4K Smart TV OLED65B5PUA. We recognize your experience with the Magic Remote scroll wheel functionality and pointer controls, along with your remote replacement history. To help manage remote pointer responsiveness and settings, try lowering the pointer speed and size in your TV accessibility menu, or reset the connection by holding the Back and Home buttons together for five seconds until the power light flashes before re-pairing with the scroll wheel. You can review additional troubleshooting for Magic Remote settings on our official support page at https://www.lg.com/us/support/help-library/how-to-fix-lg-magic-remote-connection-and-voice-recognition-issues--20154980582654?srsltid=AfmBOoowSMgQouXX-BBjWzW5abgtUolY2vgYsUeGaj1wqBhhJJVFv7wn. We want to help ensure your home entertainment setup operates smoothly and dependably for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Great picture, but settings change from app to app
Great picture than any TV I've had before. My only issue is the settings change on their own from app to app. Even when watching a movie then a commercial then back to the same movie. The clarity goes back to 0 and the picture is choppy. I go to settings and change the clarity back to 5 or 6. Smooth picture again. Every app changes the picture settings even when I choose the "°apply to all inputs" option. It's disappointing. Netflix, Disney+, YouTube, YouTube TV, and Tubi will have different settings. 2 LG TVs in my home and they both have the same issue.
Hello, Jason. We appreciate you taking the time to share your review regarding your LG OLED77B5PUA TV. We recognize your experience with picture clarity settings auto-adjusting across different streaming apps and content. To help maintain consistent picture settings, navigate to your TV settings and turn off Auto Genre Selection or Precision Detail options under Picture Settings, as content-based features like HDR or Dolby Vision dynamically adjust modes independently of input presets. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Verified Purchase
Dont buy - they make it mandatory to record you
You need to sign up with LG just to use, all apps are not usable till you do. Buy something else that doesn't make it mandatory they can use the microphone in the TV to record you and sell it to a third party.
BAD TV
THE TV WAS HARD TO SET UP IT QUIT WORKING AFTER 7 MONTHS THE REPAIR AUTHORIZATION TOOK 30 DAYS. AFTER NO REPAIR OPTIONS WERE AVAILABLE LG OFFERED A REFUND WHICH IS STILL IN THE WORKS THEY SAY. THE PRODUCT WAS BAD, BUT THE WARRANTEE SERVICE WAS HORRIBLE!!
Hello. We appreciate you sharing your experience regarding your LG TV model OLED65B5AUA. We recognize your experience with the setup process, unit functionality, and the warranty resolution timeline. To help simplify future setup and explore helpful features for your unit, you can refer to this link for guidance in setting up your LG TV: https://www.lg.com/us/support/tvs/getting-started?srsltid=AfmBOoqIj0enKAbBf63TURtVImq8WzxPvyYd4MM-WM_12OB1pt4GhNgy. We want to ensure your overall experience with our brand is handled smoothly and efficiently. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist you with your refund inquiry and further support. ^James