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Customer reviews for LG 65" Class B5 Series OLED 4K Smart TV for
LG 65" Class B5 Series OLED 4K Smart TV
4.2 out of 5 stars
stars
63 ratings50 reviews
  1. 5 stars70% (44)
  2. 4 stars8% (5)
  3. 3 stars8% (5)
  4. 2 stars2% (1)
  5. 1 star13% (8)

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Showing 21-30 of 50 reviews
Dec 8, 2025
George
1 out of 5 stars review

LG B5 series just don't work!

Purchased the B5 series and had a problem setting up. It would only go to language, English. LG said to return to Sam's. 2nd B5 series couldn't get any display. LG said to return to Sam's. Simply don't purchase a B5 series LG.

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reply from LG Digital Customer Care

Hi, George. Thank you for sharing your experience with the LG TV (OLED65B5PUA) model. We understand how important it is for your TV to set up smoothly and display properly.<br /><br />For your unit, one helpful troubleshooting step is to perform a power cycle: unplug the TV from the wall outlet for about 5 minutes, then plug it back in and try powering on again. If the screen still does not display, you can also check that the HDMI or other input connections are securely in place and test with a different input source. For more guidance, https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. If the issue continues after these steps, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy

Nov 2, 2025
Terry Proveau
5 out of 5 stars review

LG entry level TV is quite premium for the price

I purchased this TV 6 weeks ago. It is a fantastic television, replacing an older 55inch LG LED backlit TV which was still working after 8 years! I use this in a room that does have plenty of outdoor lighting, a window to the left of the television at approximately a 45° angle, and a patio door, about 18 ft to the right also at an angle has the television is mounted on a stand in a corner of the room at an angle? I know this TV is not as bright as the C5 however, we have had no problems with glare or brightness of this B5! With all the features this television has, it's really lacking very little that's significant to me over the higher end oleds. Saved a grand over the C5, and very happy with it.

Review from lg.com
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reply from LG

Hello, Terry. Thank you for sharing your experience with your LG TV. It’s great to hear that your new TV has been a fantastic addition, especially in a room with varied lighting angles. Your comparison to your previous LG model and the C5 highlights how well the B5 is performing for your setup, and we appreciate your insights on brightness and glare. For reference, you can explore LG OLED TV features and support resources here: https://www.lg.com/us/support/products/oled-tvs. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this viewing environment and performance evaluation being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 10, 2025
Zipporah S
5 out of 5 stars review

This TV is a game changer for home enjoyment

[This review was collected as part of a promotion.] I just opened the LG OLED83B5PUA that I got for my new house, & even though we don't move in for another 2 weeks, I had to try it. We have an LG in our current house, but this one takes it to another level. I'm a total film nerd & got so excited that I sat on the floor with it still in the box to watch a movie as soon as it was delivered. The picture is ridiculously crisp, the colors are so vibrant it feels like you're at a theater, and honestly, I can't believe that this TV is actually part of my home. I played around with the sound, and it has some serious speakers. The audio was rich, full, and could get blasting loud. If it sounds this good without even being set up properly, I can only imagine how amazing it'll be once it's up on the wall in the living room. Without a doubt,this is the best TV I've ever owned & I highly recommend it to anyone who loves chilling at home watching movies, sports and more. Review submitted as part of a program that provides a discount on the purchase.

Review from cohley.com
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reply from LG Digital Care Team

This is the kind of movie magic we love to hear about, Zipporah! 🎬✨ It sounds like your LG OLED B5 is already turning your new house into a personal theater, and you haven’t even moved in yet! We’re thrilled that the vibrant OLED picture and powerful sound are making such a big impression. When you finally get it mounted in the living room, tag us @LGUS on social media so we can see your ultimate home setup come to life! 🏡 *Joseph

Aug 4, 2025
Matthew G
5 out of 5 stars review

A Worthy Upgrade

[This review was collected as part of a promotion.] Just upgraded to the LG B5 77” OLED from my 2017 LG C7 65” and I‘ve been blown away by the quality. I've been using it for watching sports, streaming shows and movies, and gaming. It's been amazing across the board for all of those. The picture is super sharp, colors look incredible, and the brightness has worked great in my bright living room. Watching sports makes me feel right in the action, and games run incredible smooth. The smart TV features are easy to use, which makes flipping between apps super quick and seamless. The AI features have been great in recommending the best picture setting for whatever app I may be using. Attached to this are pictures of my setup! Review submitted as part of a program that provides a purchase discount.

Review from cohley.com
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reply from LG Digital Care Team

Thanks for the amazing review, it’s awesome to read that it’s been a major upgrade from your C7 and performing flawlessly for movies, and gaming. Thank you for sharing with us, here’s to many more epic game nights and cinematic marathons! ^Jose

Aug 4, 2025
Priscila F
5 out of 5 stars review

I would recommend this TV movie experience

[This review was collected as part of a promotion.] I've been using this TV LG OLED83B5PUA mainly in my living room to watch movies and shows with my family, and the experience has been amazing. I chose this model because I wanted something that would really elevate the picture quality and this OLED screen delivers deep blacks, vibrant colors, and a contrast that makes everything pop. Right out of the box, I was impressed by how sleek and modern the design is. Setup was super easy and intuitive everything was ready to go within minutes. One thing that really surprised me was the sound quality. Even without an external speaker system, it's clear and powerful. It fits perfectly in my space and has quickly become the centerpiece of our living room. The smart apps work smoothly and make everyday use super convenient. I'd absolutely recommend this TV to anyone who wants that cinematic experience at home with top-tier picture quality. Review submitted as part of a program that provides a discount on the purchase.

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Review from cohley.com
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reply from LG Digital Care Team

Thanks for the awesome review, Priscila! We’re thrilled to hear your LG TV is turning your living room into a full-on movie theater. From the deep blacks to the vibrant colors (and even the surprisingly great sound!) — it sounds like you’ve got the ultimate home cinema setup. We’re so glad it’s become the star of your space! If you have more feedback or love to share, connect with us on social media @LGUSSupport. We're happy to hear from you. ^Joslyn

Aug 6, 2025
Jason O
5 out of 5 stars review

Stunning picture and sound

[This review was collected as part of a promotion.] I upgraded from an 82" 2019 QLED to the LG OLED83B5PUA and have been blown away by the difference in picture quality. Blacks are obviously better, but everything is crisper, with a 3D quality that was missing from my old TV. This is in a living room that doubles as a casual daytime spot and a theater room at night. With Dolby Vision and Dolby Atmos playing 4K content, movies come alive. I've even found myself putting on the kids' animated movies just because they look so stunning on this TV. I compared the B, C, and G series side by side in-store. While I could see some subtle differences, I knew I'd never watch them like that at home, and I'm very happy with my purchase. Review submitted as part of a program that provides a purchase discount.

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Review from cohley.com
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reply from LG Digital Care Team

Thank you for sharing your experience! We're thrilled your TV has brought your living room to life with movie nights, and even animated films. Enjoy every stunning frame!

Apr 17, 2026
IanT85
1 out of 5 stars review

TV Broke Quickly

I bought the TV in November and it no longer worked by March. It was a nice quality TV while it worked but it didn't last very long.

Review from lg.com
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reply from LG

Hello, Ian. Thanks for reaching out about your LG TV. We appreciate you sharing that the unit stopped working only a few months after purchase, especially since it performed well while it lasted. We want to take a closer look at your specific model and the service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your TV‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-power-issues--20154720146719 ^James

May 21, 2026
THOMAS
5 out of 5 stars review

What a deal!!!! Stole a B5

Just got at Sam's Club for clearance price of $650. Couldn't pass up. Was like $1,200 just few months ago. Can't wait to set up

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Jun 8, 2026
Reid
5 out of 5 stars review

Amazing picture. Was a steal at $549 in the club. Thanks Sam's!

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Aug 21, 2025
kevinl78_1395
5 out of 5 stars review

Best TV

[This review was collected as part of a promotion.] LG 83” class ones AI B5 4K smart TV 2025. It's great I can't believe this tv quality. It work so well and it's so good. This is perfect TV and it saves entry. Great sound great visually.

Review from influenster.com
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reply from LG Digital Care

Hey Kevin! "With perfect sound comes stunning visuals." According to the 85" LG B5! This TV is at the top of the line for our B series, and we're so glad you're a big fan! Movie night at your place! We'll be bringing the popcorn! ~ Ryan