Customer reviews for LG 65" Class B5 Series OLED 4K Smart TV forMember photos
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LG - 48" Class B5 Series OLED
For this product being an "entry level" oled, I must admit the display and the resolution is superb. I have been using this product mostly for resolution mode gaming and the fps on resolution mode gaming varies from 60fps - 40fps which I am okay with. With proper optimization this product will for sure satisfy any consumer who is looking to upgrade from their old set up; of course bearing in mind this an "entry level" oled.
Hi. Thank you for sharing your experience with your LG TV—love the way you highlighted what this “entry‑level” OLED is delivering for you! It’s great to hear the display quality, resolution, and overall gaming performance are hitting the sweet spot, especially with those smooth FPS ranges in resolution mode. Your insight about optimization and value for anyone upgrading is incredibly helpful. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great TV, Auracast does not work unfortunately
This is a review for the LG OLED83B5 series TV. This television has a wonderful picture and when paired up with an external speaker or sound bar, leads to an exceptional entertainment experience. My wife loves the tv. I however, do have some complaints involving the new Auracast broadcast, as to which I'm hoping will be resolved in a future software update. For those of us who have hearing aids, Auracast will transmit the tv audio directly to your hearing aids phone app using Bluetooth technology. Unfortunately on this tv, after pairing the Auracast broadcast to my Jabra hearing aids app (EnhancePro), the tv remote functionality seized up, leaving on/off as the only button that worked. I tried turning it off & on, unplugging it, I even did a factory reset, but when I tried connecting to the Auracast broadcast, the tv froze up. There were some trial periods when the tv worked briefly but seized up again after stopping a video. I'm guessing that it's a Bluetooth bug that hopefully can be resolved with a software fix. Another issue with Auracast on this tv is that there is no USER audio modulation adjustment. The audio transmission output is too high for my comfort level….I had to turn my hearing aid app's adjustment all the way down and it still felt too loud for my comfort! Why is there NO user manual for this particular model on the LG website? You can download the quick setup guide and safety guide but no full user manual!
Hello. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the LG OLED83B5 series TV, highlighting the excellent picture quality and entertainment experience, as well as the issues you’ve encountered with Auracast functionality, Bluetooth pairing with hearing aids, audio modulation adjustment, and the absence of a full user manual on the LG website. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this Auracast connectivity and documentation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV support and manuals: https://www.lg.com/us/experience-tvs/smart-tv/connect. ^James
What a deal!!!! Stole a B5
Just got at Sam's Club for clearance price of $650. Couldn't pass up. Was like $1,200 just few months ago. Can't wait to set up
First OLED and already picked up a 2nd!
First OLED, and could not be happier! Easy setup (thanks to the free setup promo) and was enjoying a movie within a couple hours of delivery. Only downside - hard to watch my older/basic TVS, and already replaced another in the house with a B5!
Hello! That’s an awesome 5‑star shoutout for your LG OLED B5 TV, and we’re thrilled to hear your first OLED experience has been such a standout. Easy setup, movie‑ready in no time, and now upgrading another TV in the house—sounds like the LG unit made quite the impression! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
TV Broke Quickly
I bought the TV in November and it no longer worked by March. It was a nice quality TV while it worked but it didn't last very long.
Hello, Ian. Thanks for reaching out about your LG TV. We appreciate you sharing that the unit stopped working only a few months after purchase, especially since it performed well while it lasted. We want to take a closer look at your specific model and the service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your TV‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-power-issues--20154720146719 ^James
Fantastic overall
Fantastic picture. OLED is a huge upgrade from LCD. Only thing I don't like is the remote is a 'minimalist' design. A few extra buttons for play/pause forward/rewind and changing inputs would have been nice.
LG B5 series just don't work!
Purchased the B5 series and had a problem setting up. It would only go to language, English. LG said to return to Sam's. 2nd B5 series couldn't get any display. LG said to return to Sam's. Simply don't purchase a B5 series LG.
Hi, George. Thank you for sharing your experience with the LG TV (OLED65B5PUA) model. We understand how important it is for your TV to set up smoothly and display properly.<br /><br />For your unit, one helpful troubleshooting step is to perform a power cycle: unplug the TV from the wall outlet for about 5 minutes, then plug it back in and try powering on again. If the screen still does not display, you can also check that the HDMI or other input connections are securely in place and test with a different input source. For more guidance, https://www.lg.com/us/support/product/lg-OLED65B5PUA.AUS. If the issue continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
First new AI tv experience
[This review was collected as part of a promotion.] The installation is easy. Connectivity is simple but sometimes disconnected, and requires reconnection. But the Tv is thin on the top and thicker at the bottom, easy to damage, not durable if you move the tv around too much. LG is known for their pictures quality. Sound performance is 8/10, my old one has better sound performance.
Thanks so much for your thoughtful review, Rubyn! We’re thrilled to hear your first AI TV experience with LG started off with easy installation and simple connectivity. While we’re glad the picture quality delivered as expected, we truly appreciate your feedback on the sound and design—it's insights like yours that help us keep innovating for even better experiences ahead. If you ever need help optimizing performance or exploring features, we’re always here for you, just a private message away through our social media platforms! Here's to many amazing viewing moments ahead with your new LG TV! ^Anthony
Good
[This review was collected as part of a promotion.] Absolutely stunning picture quality. The blacks are deep, colors are rich, and motion is incredibly smooth. At 83 inches, it's like having a cinema at home. Great for movies, gaming, and sports. The smart TV interface is easy to use, and Dolby Vision + Atmos really adds to the experience. Expensive—but worth every dollar if you're serious about home entertainment.
Thank you for sharing such a fantastic review, it’s awesome to read how much you’re enjoying the vibrant colors. Thanks for choosing LG! ^Jose
Picture, sound, experience- Exceptional!
[This review was collected as part of a promotion.] I have always wanted an OLED TV. I saw this one and decided it was time. I have to say, the colors are outstanding. I'm a big gamer and my games I play look exactly like I'd expect from a TV of this caliber! As for the UI I was pleasantly surprised, LG webOS is super easy to use and there are a ton of cool AI features integrated into this TV. The remote is sleek and connecting all our devices was smooth and easy. Also super happy they have an app that works in case the remote ends up under the couch lol. My kids comment constantly that it looks like we are in a movie theater so I'd say it was a good choice! Overall a great purchase and it's exceeded my expectations. If you are thinking about the switch to OLED, I'd say get after it!! Review submitted as part of a program that provides a purchase discount.
This is what OLED dreams are made of, Tim! We’re so happy to hear your new TV is delivering on every level—from those jaw-dropping colors to the smooth gaming experience and smart, easy-to-use webOS interface. Sounds like movie nights and game days just got a major upgrade in your household. If you have more feedback or love to share, connect with us on social media @LGUSSupport. Thanks for sharing your experience, and welcome to the OLED club!