Hello there! Thanks for sharing your thoughts. Always great hearing your TV is delivering that bright, vibrant picture you were looking for, and we’ll make sure your note about the remote replacement experience gets passed along to our product team. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Hello there. Thank you for sharing your experience with the LG Smart TV (model P990408915). We appreciate your feedback and understand how important timely delivery is when ordering a new product.<br /><br />Helpful next steps:<br />(1) Check delivery options: Sam’s Club now offers expanded fast‑delivery tiers nationwide:<br />(2) 1‑Hour Express: Available at participating clubs.<br />(3) 3‑Hour Delivery: Same‑day window within 3 hours or less.<br />(4) Standard Delivery: 2‑hour scheduling slots between 7 AM and 7 PM within a 15‑mile radius.<br />Contact Sam’s Club Customer Service: You may reach them directly at 1‑888‑746‑7726.<br /><br />You can explore the full feature list here:<br />https://www.samsclub.com/ip/lg-65-class-oled-evo-ai-c5-series-4k-smart-tv/15880567017<br /><br />Product Manual Guide:<br />https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv?srsltid&#61;AfmBOoosldvZbEBz8iKg4uR48l3A5IxRv0ICqRW_Ya6D6DM44VSrQM5J<br /><br />If you need further assistance, feel free to email lgdigitalcare&#64;lg.sprinklrsupport.com. ^Yna

Hello, Pierpont. Thank you for taking the time to share your review regarding your LG OLED55C5AUA OLED TV. We truly appreciate your feedback about the display behavior you encountered with the flickering and screen going blank, and we want to help ensure your TV performs at its best. As a quick troubleshooting step, try performing a power cycle by unplugging the power cord from the wall outlet for 60 seconds, holding down the power button on the TV itself for 10 seconds while unplugged, and then plugging it back in to reset the internal components. You can also explore additional helpful steps regarding screen flickering at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-continuous-screen-flickering--20154896543894?srsltid=AU7gw4WWg4iUmT5bW9H1_M6QMUDD4Wp9zA9ZNRJx7xhFfzShMKKaVT6A or video issues where sound remains present at https://www.lg.com/us/support/help-library/lg-tv-has-sound-but-no-picture--20155333770694?srsltid=AU7gw4VnXJXx5LQ3S33ESjvASxoH4SIAjOqaZ5PZvM1rkOuU2OnAgeYw We are fully committed to making sure your unit operates smoothly and providing you with the support you need. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hello there. Thank you for sharing your experience with the LG 65 Inch Class LG OLED evo AI C5 4K Smart TV (OLED65C5PUA). We appreciate you taking the time to let us know what happened with your Sam’s Club orders, and we value your interest in bringing this TV home.<br /><br />For order‑related cancellations and pricing adjustments, Sam’s Club manages those directly. If you decide to purchase the unit again and run into any setup or performance questions, we’re always ready to help. For the best viewing experience, we recommend checking that the TV’s firmware is updated in Settings &gt; Support &gt; Software Update, and enabling AI Picture Pro and AI Sound Pro to optimize clarity and depth right away.<br /><br />For inquiry with your unit, you may contact Sam&#39;s Club with this contact number: 1 (888) 746-7726<br /><br />You can check here your unit&#39;s full details and support you needed from the retailer&#39;s website: https://www.samsclub.com/ip/lg-65-class-oled-evo-ai-c5-series-4k-smart-tv/15880567017<br /><br />We’re always committed to supporting your product experience, and our team is ready to assist further at lgdigitalcare&#64;lg.sprinklrsupport.com. —Riley