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Customer reviews for LG 65" Class UA7700 Series 4K UHD Smart TV for
LG 65" Class UA7700 Series 4K UHD Smart TV
4.1 out of 5 stars
stars
140 ratings83 reviews
  1. 5 stars57% (80)
  2. 4 stars19% (27)
  3. 3 stars10% (14)
  4. 2 stars3% (4)
  5. 1 star11% (15)

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Showing 41-50 of 83 reviews
Dec 16, 2025
Reviewer name: Christina V
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Tv

[This review was collected as part of a promotion.] The Tv itself is brilliant, picture quality amazing sound good, the only issue is that you need to buy an AI remote seperately as this TV doesn't come with one regardless having it's functions

Review from lg.com/uk
Helpful?3O3N5M4V5LCZ15834722736
Sep 28, 2026
Reviewer name: JamesN
5 out of 5 stars
5 out of 5 stars review

Quality branded tb

[This review was collected as part of a promotion.] Excellent TV,my daughter will love it for Christmas,lg is my favourite brand,very well made TV,easy to setup ,and easy to navigate different options

Review from lg.com/uk
Helpful?3O3N5M4V5LCZ15834722736
Jan 23, 2026
Reviewer name: Curil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it.

[This review was collected as part of a promotion.] Fantastic price. Fantastic quality. May look like it's a bit quiet, but not enough reason to put it on 4 starts … very happy , well done LG .

Review from lg.com/uk
Helpful?3O3N5M4V5LCZ15834722736
Jun 23, 2026
Reviewer name: David
3 out of 5 stars
3 out of 5 stars review

Annoying remote!!

If not for the annoying and erratic remote I'd give this 5 stars. The remote is hard to operate and heaven forbid you make a mistake it takes forever to get back. They boast it's new slim size, but that adds to the difficulty. It's very hard to get cursor to stay on desired spot and press scroll button to select it without it moving. So many buttons and no backlite!

Helpful?3O3N5M4V5LCZ15834722736
Aug 12, 2026
Reviewer name: Jamboodle
1 out of 5 stars
1 out of 5 stars review

Avoid LG Brand like the plaque

Every time I sat down to watch TV it would take several minutes to connect to the network. Other times it would clear the credentials and I would need to log in again. Now it has quit connecting completely. Only 3 months old and now I need to mess around with a warranty claim.

Review from lg.com
Helpful?3O3N5M4V5LCZ15834722736
reply from LG

Hi. We appreciate you taking the time to share your review regarding your LG 55UA7700AUA TV. We recognize your experience with the network connection issues on your unit. To help restore connectivity, try performing a power cycle by unplugging the TV from the wall for 60 seconds, turning off your internet router for 30 seconds before restarting it, and ensuring your location and time settings on the TV are set correctly. For guided step-by-step troubleshooting, please visit this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AfmBOorIABBZu8U2SI5EXL5EER96Xo4CaRLqqeI-Tz2H0IeNT2MZfDVk. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Aug 2, 2026
Reviewer name: Michael
1 out of 5 stars
1 out of 5 stars review

BEWARE

First TV was canceled by samsclub.com SAMSUNG65Class U7900FSeries on 7/17/2026, Second TV was canceled by samsclub.com SAMSUNG65Class U8000FSeries on 7/18/2026, LG 65 Class UA 7050 Series 4 KUHD Smart TV was delivered when I unboxed it was damaged large crack in the screen on 7/22/2026 returned, I order the LG65Class UA7700Series 4KUHDSmart TV (((Number of USB Ports: 2))) received LG 65UA7700AUA ((((Number of USB Ports: 1 )))) and a red spots in center of the screen seeming like stuck pixels, and light across the top of the screen. Connectivity only one USB Ports not two.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hello, Michael! Thank you for sharing your feedback regarding the LG Smart TV (65UA7700AUA). We completely understand how frustrating it is to deal with order cancellations, damaged deliveries, and discrepancies in hardware specifications. Because order fulfillment, inventory availability, returns, and exchange processing are handled exclusively by the retailer where the purchase was made, you will need to contact Sam's Club Member Support directly at 1-888-746-7726 to coordinate a return, replacement, or resolution for the hardware and port discrepancies you experienced. For future reference, here are a few simple diagnostic steps to help isolate display performance: • Inspect external cable connections and input sources to verify that video signals are transmitting securely without interference. • Power cycle the unit by unplugging the television from the wall outlet for 1 minute to reset the system board if temporary digital glitches occur. • Review the display screen under different content feeds to isolate whether visual irregularities stem from the source material or the panel itself. For a comprehensive guide on running a built-in diagnostic screen evaluation, you can refer to "LG TV - How to Perform a Picture Test": https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659. You can view the full product features and specifications here: https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736. If you require further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Myles

Jul 18, 2026
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic TV

The picture clarity is awesome. We couldn't be happier with our purchase!

Helpful?3O3N5M4V5LCZ15834722736
Jun 20, 2026
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Life is Not Good

You cannot download the MLB app on this TV. Not intuitive. Buy a Samsung

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hi, John! We appreciate you sharing your experience with your LG 65UA7700PUB. We understand how important it is for your TV to support the apps you use most, and we want to help you get the best access possible to your streaming options. For MLB content, a few quick checks can help you get connected even if the native app is not available on webOS: Use a streaming device like Roku, Fire TV or Apple TV to access the MLB app directly. Make sure your webOS software is fully updated, since app availability can expand with newer versions. Check the LG Content Store for alternative MLB streaming partners supported on your model. You can also review additional guidance here: https://www.lg.com/us/support/help-library/lg-tv-picture-settings-CT10000027-20150177990717 If you’d like us to take a closer look or assist with next steps, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com — we’re here to help you move toward a resolution. — Ken

Feb 14, 2026
Reviewer name: Crab69
3 out of 5 stars
3 out of 5 stars review

Value Driven

Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!

Review from lg.com
Helpful?3O3N5M4V5LCZ15834722736
reply from LG

Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James

Aug 28, 2025
Reviewer name: AMBER
5 out of 5 stars
5 out of 5 stars review

Great Warranty and Member Benefits

I like that it has the extended warranty and the magic remote! Works perfectly and the picture quality is great. If your TV came damaged, if you just return it in the original package, they should just replace it?? It also has a warranty, so I'm confused by some of these reviews! :)

Helpful?3O3N5M4V5LCZ15834722736