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Customer reviews for LG 65" Class UA7700 Series 4K UHD Smart TV for
LG 65" Class UA7700 Series 4K UHD Smart TV
4.2 out of 5 stars
stars83 ratings33 reviews
  1. 5 stars64% (53)
  2. 4 stars16% (13)
  3. 3 stars10% (8)
  4. 2 stars2% (2)
  5. 1 star8% (7)

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Showing 31-33 of 33 reviews
May 5, 2026
Mema 7
4 out of 5 stars review

Good color

The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.

Review from lg.com
Helpful?3O3N5M4V5LCZ15834722736
reply from LG

Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Mar 6, 2026
Michael
1 out of 5 stars review

No mute on remote = dealbreaker. Menu's messed up too. Returning.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hi, Michael. Thanks for sharing your thoughts on the LG TV (65UA7700PUB) model. We understand how important it is to have a remote that meets your everyday needs, and we really appreciate your feedback on the mute function and menu navigation. For your current unit, one helpful step you can try is checking the Quick Settings panel on the TV itself, as many LG UHD models allow you to access mute and audio controls directly through the on‑screen interface, even if the remote layout feels limited. For more guidance, visit https://www.lg.com/us/support/product/lg-65UA7700PUB.AUSQ. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to help. ^Juvy

Jul 19, 2025
anonymous
1 out of 5 stars review

Defective

I received a defective tv. Just sent it back… now to shop for a new tv.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us regarding the UA7700 Series TV. We understand your inquiry and the issues you faced with a defective unit. Please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736<br />We appreciate your patience. —Renzo