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Customer reviews for LG 65" Class UA7700 Series 4K UHD Smart TV for
LG 65" Class UA7700 Series 4K UHD Smart TV
4.3 out of 5 stars
stars79 ratings30 reviews
  1. 5 stars65% (51)
  2. 4 stars16% (13)
  3. 3 stars9% (7)
  4. 2 stars1% (1)
  5. 1 star9% (7)

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Showing 21-30 of 30 reviews
Aug 31, 2025
LDM
3 out of 5 stars review

Verified Purchase

Good value

Limited LG settings menu, good pix quality, CEC issues with shutting down siund system.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hi there. Thank you for sharing your experience with us regarding your LG 65&#34; Class UA7700 Series 4K UHD Smart TV. We understand your inquiry regarding the settings menu and the CEC connectivity issues with your sound system. We are happy to hear you enjoy the picture quality, and we want to help ensure your audio setup works just as well. <br />https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736<br />For further assistance and any specific concerns you may have, please contact us on lgdigitalcare&#64;lg.sprinklrsupport.com. We appreciate your patience. —Renzo

Nov 4, 2025
Dad
5 out of 5 stars review

Verified Purchase

Great picture limited connections

Great picture

Helpful?3O3N5M4V5LCZ15834722736
Feb 14, 2026
Crab69
3 out of 5 stars review

Value Driven

Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!

Review from lg.com
Helpful?3O3N5M4V5LCZ15834722736
reply from LG

Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James

Dec 14, 2025
DELIGHT
3 out of 5 stars review

WIFI problem

I absolutely LOVE the color and quality of the picture. However, I can NOT use the tv remote, because it drops the wifi signal. It became very annoying so now I have to go through the cable box, and my Apple TV to get the wifi to work properly. I only stream and I do not have cable. I also, am having a hard time with my Vizio sound bar, the bluetooth also drops off. I was told boosters would not help and the problem is internal. The internet also said LG is known for dropping off the wifi. I really don't want to return the tv, but I am not sure I can deal with 3 remotes and not having the capabilities to enjoy all the LG shows. Any suggestions would be appreciated. Thank you!

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the WiFi and Bluetooth connectivity issues with your LG 65&#34; Class UA7700 Series 4K UHD Smart TV. <br />https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736<br />For further assistance and any specific concerns you may have, please contact us on lgdigitalcare&#64;lg.sprinklrsupport.com. We appreciate your patience. —Renzo

Dec 30, 2025
PATRICE
4 out of 5 stars review

New LG TV 65" for Christmas

Late delivery from FedEx. FedEx delivery guy just rang doorbell fast and left package at very entrance to the porch for anyone to grab and run. I had to run to the FedEx truck before he pulled off to ask to carry 65" TV into entrance of house. Tv setup: package removes easy from top and bottom. Feet are difficult to screw on due to tight areas and small screws. Power plug is in the center back and very difficult to find and reach to plug in. Other plug ins are difficult to plug in due to placement on the rear of this TV. Not very user-friendly. Once the TV is on the entertainment stand, very difficult to plug in components unless you can get behind it. This is my 1st LG TV. I'm used to the VIZIO brands; remote navigation is a new learning process too. Replaces VIZIO 58"-60" smart TV that recently lost audio and video just before warranty expiration date. This time I purchased the 5-year extended warranty from Allstate. After becoming more familiar with the navigation phase. I'm hopeful that I'll enjoy my new LG TV.

Helpful?3O3N5M4V5LCZ15834722736
Nov 21, 2025
WILLIAM
5 out of 5 stars review

Very good clear picture. This is the least expensive color TV I've ever purchased and I'm really impressed. I thought about buying an OLED model, but now I'm glad I saved the money.

Helpful?3O3N5M4V5LCZ15834722736
May 5, 2026
Mema 7
4 out of 5 stars review

Good color

The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.

Review from lg.com
Helpful?3O3N5M4V5LCZ15834722736
Jul 21, 2025
PJ
1 out of 5 stars review

Verified Purchase

Came damaged.

Cane damaged

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hi there. Thank you for sharing your experience with us regarding your LG 65&#34; Class UA7700 Series 4K UHD Smart TV. We understand that your unit arrived damaged. For issues concerning products purchased from Sam&#39;s Club, we recommend contacting Sam&#39;s Club directly, as they handle returns and replacements for items purchased through their platform. <br />https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736<br />Please send us a private message on Social Media &#64;LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

Mar 6, 2026
Michael
1 out of 5 stars review

No mute on remote = dealbreaker. Menu's messed up too. Returning.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hi, Michael. Thanks for sharing your thoughts on the LG TV (65UA7700PUB) model. We understand how important it is to have a remote that meets your everyday needs, and we really appreciate your feedback on the mute function and menu navigation. For your current unit, one helpful step you can try is checking the Quick Settings panel on the TV itself, as many LG UHD models allow you to access mute and audio controls directly through the on‑screen interface, even if the remote layout feels limited. For more guidance, visit https://www.lg.com/us/support/product/lg-65UA7700PUB.AUSQ. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. Our team will be ready to help. ^Juvy

Jul 19, 2025
anonymous
1 out of 5 stars review

Defective

I received a defective tv. Just sent it back… now to shop for a new tv.

Helpful?3O3N5M4V5LCZ15834722736
reply from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us regarding the UA7700 Series TV. We understand your inquiry and the issues you faced with a defective unit. Please send us a private message on Social Media &#64;LGUSSupport, and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-65-ua77-series-4k-uhd-ai-smart-tv/15834722736<br />We appreciate your patience. —Renzo