Customer reviews for LG 65" Class UA7700 Series 4K UHD Smart TV

Customer reviews for LG 65" Class UA7700 Series 4K UHD Smart TV for

LG 65" Class UA7700 Series 4K UHD Smart TV

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4.3 out of 5 stars

stars79 ratings30 reviews

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Showing 11-20 of 30 reviews

Jan 21, 2026

Pop Sims

5 out of 5 stars review

Verified Purchase

First time only a LG product so far so good

Very happy part product very nice screen easy to understand instructions five stars

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Mar 15, 2026

ALLAN

1 out of 5 stars review

Unwanted ads

It just started playing ads while it is on sleep mode 🤮🤢 This was just introduced in a software update last week.

Helpful?

reply from LG Digital Customer Care

Hi, Allan. Thank you for reaching out. We understand the importance of having your LG TV (65UA7700PUB) model operate exactly the way you expect, especially when the TV is in sleep mode.One helpful step you can try is checking the Home Dashboard → Settings → All Settings → General → System → Additional Settings → Home Settings, then turning Home Promotion off. This often stops unexpected ads from appearing on webOS TVs. For more guidance, visit https://www.lg.com/us/support/product/lg-65UA7700PUB.AUSQ. If the behavior continues, we’d be glad to take a closer look. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy

Aug 12, 2025

Chris

1 out of 5 stars review

Bad

This tv has a great picture when it stays on! We purchased this tv 3 days ago and it worked fine the first two days, on the third day it decided that it would not hold the channel and would just go blank! When it was on the picture was fuzzy, not clear,I've tried everything from adjusting the settings to rebooting the internet. Returning as soon as I decide which tv to purchase.

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reply from LG Digital Customer Care

Hi, Chris. Thank you for sharing your experience with us. We understand your concern regarding the performance of your LG TV (65UA7700PUB) model. We want you to enjoy the full potential of your TV, and we’d like to help resolve the issue. To tackle that blank screen and fuzzy picture, why not give the Picture Test a try? Just head over to Settings > All Settings > Support > Picture Test. This should help us figure out if the issue is with the TV or the signal source. Also, make sure your HDMI cable is snugly connected, and you might want to switch to a different HDMI port just to be safe. For more information, check out https://www.youtube.com/watch?v=Tn5LZHRcoPI. If you need any more help, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be happy to find some possible solutions for you. ^Juvy

Aug 28, 2025

AMBER

5 out of 5 stars review

Great Warranty and Member Benefits

I like that it has the extended warranty and the magic remote! Works perfectly and the picture quality is great. If your TV came damaged, if you just return it in the original package, they should just replace it?? It also has a warranty, so I'm confused by some of these reviews! :)

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Sep 22, 2025

Bob

4 out of 5 stars review

Verified Purchase

This TV is a very good value.

Nice TV at a good price. LG's customer service is terrible though.

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Oct 3, 2025

Dan W

4 out of 5 stars review

Verified Purchase

Easy set-up and logical operation are key!

So far, we are enjoying our new 65" LG television!

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Sep 24, 2025

LeeEGV

5 out of 5 stars review

Verified Purchase

Good for what it is

It is a good tv for the money, I am happy with the purchase.

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Dec 9, 2025

Joel H

4 out of 5 stars review

Verified Purchase

Great product and price

My favorite feature intentions so I can hear dialogue clearly again for the first time in years.

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Apr 3, 2026

Adrian

1 out of 5 stars review

Damaged by Sam’s

Damaged in transit, in warehouse, on delivery… It couldn’t have been on opening. Immediately opened on delivery to find it cracked at the top and white/color lines on it. App won’t let me upload pictures but it’s been in my possession no more than 30 minutes. Insane

Helpful?

reply from LG Digital Customer Care

Hi, Adrian. Thank you for reaching out about your LG TV (65UA7700PUB) model, and we understand the importance of receiving a TV in perfect condition. Since the screen is showing cracks and white or colored lines right out of the box, one helpful step is to check whether the unit powers on fully and confirm that all packaging materials were intact when opened. This can help determine whether the issue occurred during transit. You can also contact Sam's Club customer service at 888-746-7726 to report the damage. If you need more help, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

May 31, 2025

ALICE

5 out of 5 stars review

Verified Purchase

Lg tv

Was a little getting used to. It works wonderfully and the picture quality is great!

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