Hello. We appreciate you sharing your rating and feedback about your LG 65UA7700AUA TV. We recognize your experience with the remote controls and system navigation of your unit, and we aim to provide user-friendly electronics that make home entertainment enjoyable and seamless. You can review helpful tips for remote setup and navigation using this guide https://www.lg.com/us/support/help-library/lg-oled-tv-general-remote-control-troubleshooting-guide--20154713264827?srsltid=AfmBOoqw3LuaorSBbGvsMhkkS5KN7pg7zoevPiSkfWF85s-YysDHFtGB. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your thoughts about your LG 65UA7700AUA TV. We recognize your experience with the remote control layout and missing a dedicated Mute button, and we aim to design convenient products that fit easily into your daily viewing routine. As an alternative, you can hold down the Volume Down button or use the LG ThinQ app on your smartphone to control mute and volume functions smoothly. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi there, Sorcha! Thanks for the five stars. Sounds like your new TV is holding its own beautifully and settling into the bedroom setup with ease. If you ever need a hand in the future, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Hello. Thanks for sharing what’s been going on with your LG 75UA7700AUA TV. We appreciate you walking us through the random powering‑on, unexpected audio, and the channel behavior you’ve been seeing — we want your TV to feel reliable every time you use it. When a TV turns on by itself or switches to channels unexpectedly, it can sometimes be tied to features like Quick Start+, timers, or external devices sending signals through HDMI‑CEC. Turning off Quick Start+, checking that no timers are enabled, and disconnecting external devices one at a time can help narrow down the source. Power‑cycling the TV by unplugging it for a full minute can also help reset the internal board after a repair. You can refer to this helpful link for guidance on the intermittent power issues you're encountering with your LG TV: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479 If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hello! Always great hearing this kind of love! Your long‑running loyalty to LG Electronics and the smooth customer experience along the way truly means a lot. When a brand keeps earning your trust year after year, that’s the kind of relationship we’re proud to be part of. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James

Hi. Thank you for sharing your experience with your LG TV. We appreciate you taking the time to highlight the color challenges you’re seeing, especially with the red tones and the adjustment options not giving you the results you expect. LG TVs do offer several picture modes and advanced color controls, and you may find the guidance on our official support page helpful for fine‑tuning your settings: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this color‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the helpful link above for additional support. ^James