Hi Gregary,Thank you for your feedback. We’re disappointed to hear your Rotator has been clogging frequently and losing suction within just a few minutes of use, making it difficult to clean effectively. We understand how frustrating that must be, particularly when you purchased it as a replacement and expected reliable performance. This isn’t our usual standard, and we appreciate you taking the time to share your concerns with us. For further assistance and to explore any available options, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.Kind Regards,Shark Home

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that you’re having trouble with the suction performance of the product and that the design of the unit wasn&#39;t what you expected. Please reach out to our team by phone at 1-855-427-5127, we&#39;d be happy to look into this for you.<br />Kind regards,<br />Shark Clean

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards, Shark Clean

Hello Judy,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that you aren&#39;t happy with the cord&#39;s length of your Shark Rotator vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don&#39;t hesitate to reach out to our team by phone at &#43;1-855-427-5127.<br />Kind regards,<br />Shark Clean.