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Customer reviews for Shark Rotator Anti-Allergen Pet Plus Upright Vacuum with PowerFins HairPro for
Shark Rotator Anti-Allergen Pet Plus Upright Vacuum with PowerFins HairPro
4.3 out of 5 stars
stars
1,273 ratings473 reviews
  1. 5 stars68% (862)
  2. 4 stars14% (184)
  3. 3 stars8% (99)
  4. 2 stars4% (54)
  5. 1 star6% (74)

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Showing 1-10 of 473 reviews
Jan 4, 2026
Reviewer name: Marie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent for pet hair

Its works great for pet clean up and allergens highly recommended. Easy to use not very heavy and maneuvers well.

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Sep 23, 2026
Reviewer name: Iliana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love and highly recommend for people with pets

Have used daily! I had to clean my previous one, shark too, every other day because of the hair clogging! I have used this one daily, for weeks now with not a single strand around the roll!!

Helpful?7GFPMB0364P215719654865
Sep 3, 2026
Reviewer name: Lee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

The vacuum is easy to assemble, has plenty of power, and is versatile in what you can clean with it. We caught it on sale, so that made it even better. Shark vacuums are the way to go!

Helpful?7GFPMB0364P215719654865
Nov 23, 2022
Reviewer name: Shana D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dyson Who?

I bought this vacuum after a long affair with Dyson. My current vacuum decided to stop suctioning and had many broken plastic clips that let the dust get out and it was heavy.... But in this day and age who can afford to buy another Dyson? So I said to myself, my mother swears by her Shark products, so I'll have a look at those. I'm so very glad I did! This vacuum is ridiculously easy to use. Assembly was simple and easy. The clips that hold it together are sturdy and it seems all around to be well made. It's not heavy or huge and awkward. The filters really work. The suction is out of this world, and after the first use I dumped out so much cat hair that my Dyson failed to pick up over the past several months. I emptied the dust cup 3 times while vacuuming my 400sq ft living room. THREE TIMES! That's disgusting, I know, but that just goes to show that the price tag doesn't always matter. This was well worth the purchase. Thank you, Shark! My severe allergies will be forever grateful.

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Sep 20, 2026
Reviewer name: Jody
3 out of 5 stars
3 out of 5 stars review

I wanted to love it

I was excited about this vacuum cleaner. I have owned several Shark models in the past and loved them. However, the first thing I noticed about this vacuum cleaner is it is loud. It sounds like a lawnmower and an airplane had a baby, and this is the result. Don't get me wrong, it works great at picking up everything on the floor. It is just loud, with a side of whining. The roller brush truly does not get hair tangled on it. I vacuum about 4000 sq ft daily and have always had issues with how much hair gets tangled on the roller. This one, true to its claims, does not. Lastly, the canister is significantly smaller then previous models. The top part gets clogged easily. All in all, it is a good vacuum if you don't mind the noise and emptying it more frequently.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hello Jody, thank you for sharing your detailed feedback. We’re happy to hear that the vacuum delivers strong cleaning performance and that the self-cleaning brushroll has lived up to its promise of preventing hair wrap. We appreciate your comments regarding the noise level, dust cup capacity, and clogging concerns. Feedback like yours helps us better understand how our products perform in everyday use. Kind Regards, SharkNinja

Apr 25, 2026
Reviewer name: Jeff
2 out of 5 stars
2 out of 5 stars review

Not worth the money anymore

Another case of 'shrinkflation' - cost cutting that just leaves you with less. I replaced an older model and was shocked to find this one does not include a headlamp and the cord is much shorter. The power/mode switch is down on the canister area instead of conveniently at your thumb. Moving through an area with hardwood floors and area rugs is a major pain - the switch is in a horrible location. It's also not suitable for some tasks as the roller brush always turns now. It's all but impossible to see in areas with shadows. I'm constantly moving the cord to a different outlet. These were probably cost cutting measures, but for me it makes the product all but useless. I regret purchasing it.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hello Jeff, Thank you for sharing your review. We’re truly sorry to hear that the Shark Rotator vacuum didn’t meet your expectations. We completely understand how frustrating it can be to clean without adequate lighting, and we recognize how a short cord and an inconveniently placed power switch can make the experience even more challenging. We appreciate your honest feedback, and we'll pass your comments over to the relevant team for future improvements. Kind regards, Shark Home

Feb 27, 2024
Reviewer name: Shreddy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good luck with returns

Item arrived damaged and Sams made return virtually impossible. Initial pickup arrived before unit had been revoked. Was told they would come back up to two more times. Never showed. Spent over a week trying to get them back to collect it with them suddenly unable to reach me on my phone they had successfully called previously making it impossible to arrange collection. Offered to take it back to store in frustration and they said not an option since collection had been set up. Clearly SAMs has a long way to go in the online shopping arena. For now they should stick with big box stores and I will stick with Amazon for online.

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Jul 26, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Did not work long.

Got this vacuum to replace an older shark it did not last 6 months and the suction is a nonexistent now. Filters, tubing, and canister have been kept clear. Very disappointed. It worked well for several months but is not work the money if it cannot even last a year.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hi there, Thank you for taking the time to leave a review. We're sorry to hear that your Shark Rotator Vacuum lost suction after less than six months of use despite your efforts to properly maintain the filters, tubing, and dust cup. We'd like to help troubleshoot the issue and work toward a resolution, so please contact our Customer Service team at 1-855-427-5127, available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Home

Apr 5, 2026
Reviewer name: GREGARY
1 out of 5 stars
1 out of 5 stars review

It gets clogged quickly and the suction is horribl

so I initially needed a new vacuum cause my old one broke and since I've had this vacuum it has one huge issue. first it always seem to get clogged like the suction isn't strong enough. everytime I use this vacuum not even 5 mins in it gets clogged. it's not even productive to clean with this vacuum. I wish I would've read the reviews before I bought this. DO NOT BUY THIS VACUUM if I could I would return it but it's too late for me unfortunately.

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reply from SharkNinja Product Expert

Hi Gregary,Thank you for your feedback. We’re disappointed to hear your Rotator has been clogging frequently and losing suction within just a few minutes of use, making it difficult to clean effectively. We understand how frustrating that must be, particularly when you purchased it as a replacement and expected reliable performance. This isn’t our usual standard, and we appreciate you taking the time to share your concerns with us. For further assistance and to explore any available options, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.Kind Regards,Shark Home

Mar 1, 2026
Reviewer name: Jo
1 out of 5 stars
1 out of 5 stars review

Disappointed with design and functions

PROS: Good suction CONS: Not ergonomic at all. Very hard to maneuver; Deceptive photos - shows canister releasing from stand and it does not. I wanted that for stairs; Carpet setting is not adjustable (low pile, high pile); When using bare floor setting on hardwood, the "dirt' on the floor just shoots out the back of machine. Will be returning for sure.

Helpful?7GFPMB0364P215719654865
reply from SharkNinja Product Expert

Hello there,Thank you for taking the time to share your review. We’re really disappointed to hear that the Shark Rotator Vacuum didn't meet your expectations. We understand how stressful it can be when the vacuum is difficult to maneuver, the design makes cleaning harder, you can’t adjust the suction, and it doesn’t effectively pick up debris. Before you do process a return, we do encourage you to give us a call at 1-855-427-5127. We'll confirm that your unit is performing as it should to ensure a smooth and effective cleaning experience in your home. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.Kind regards,Shark Clean.