This happens to be my 3rd Keurig, this K-iced served coffee maker was missing the filter and was not mentioned it didn't contain the unit. The company seems to be nickel and diming for the product use. This will be my last unit I will purchase. Going to go to Nespresso.

Well, this is my 3rd Kuerig maker in as many months. The first one, I returned to the store: it broke within 2 days. My second coffee maker made it a little longer-- about 3 weeks or so. This is my 3rd one -- hopefully, for a while. My return process for warranty replacement was pretty painless. Moving on, if this one does not last.

Love the streamlined design, larger water reservoir, and increased cup ounces compared to our last Keurig(RIP). Cold brew and strong brew functions are great! My only real complaint is that I wish it had a power button for those moments when we accidentally bump one of the buttons.

So far I like it I love my iced coffee maker it's just when it comes to the descaling process is the problem that I have the most where my button sticks but other than that I love it and I'm very excited and thank y'all so much Keurig for sending me a replacement because I can't go without my coffee maker especially my iced coffee in the springtime thank y'all so so much for everything you all have done for me

I've had a large Keurig for over 10 years, and it did great the entire time until recently! I bought the K-Iced to replace it. I love the features, and how slim it is (vs the original that I had). My ONLY complaint is that it did not come with a water filter system, I had to purchase that separately. It would have been nice to know when I bought it that it was a separate item, because I would have bought it all together. So, for the fact that it did not come with one, and it was not specified in the item description that it would not come with one, I took one star. Otherwise? Great machine!

My older, larger model started leaking water so I decided to get a more compact one to fit better on my counter top. Two small issues: 1) Plastic backing where cup sits is NOT rounded inward like the on the larger models so cups don't sit far enough back, and 2) Section where you put the K-cup in and the coffee comes out needs to be at least 1/2 an inch further out from the machine. Nozzles have the coffee pouring into the back of the cup instead of the center of the cup like on the larger machines.

I love my Keurig. I’m the only one in my house that drinks coffee and this single serve is perfect for me. I was as so sad when my previous one died after trying to descale it. When I called to see what to do and found I was still under warranty, it was as a great day. Thank you for quick service! I’m back having perfect coffee each morning.

Big disappointment and daily frustration. I'm now having trouble with the replacement they sent me for the one I purchased 4 months ago. This new machine malfunctioned on the first day out of the box, gave me 2 ounces of cold coffee with grounds. It hasn't worked well one day in the 2 weeks I've had the replacement. I've purchased many Keurigs over the years but have been getting lemons for the last few. If they can't send me a machine that works well, I'm done with Keurig.

This is the most horrible Keurig I’ve ever owned. Shortly after purchasing, it began to have trouble brewing 10 ounces of hot coffee, it would only brew about 3 ounces and it would shut itself off. It would also make a huge mess. I called and complained, got a new one under warranty. Plugged the new one in and it couldn't even pump any water at all. Unreal. These are cheaply made and this model is clearly defective. I was unbelievably frustrated so I bought a different model Keurig, if this new one starts to have issues I will not purchase another Keurig again. They aren’t as good as they used to be. :(

I purchased this Keurig for my son and his family for their camper. They enjoy camping year round and now they can have hot chocolate, ice coffee, and hot or ice teas along with their choice of coffees. They are thrilled and having a great time with their new Keurig!