They were very fast about getting a replacement sent out and didn't hassle about returning the broken unit.

The ice coffee maker is great, the change in the brewing temperature keeps my ice coffee from being so diluted from my ice!

So easy to use and convenient…not sure why I didn’t purchase this years ago and save myself $$$ making my own iced coffee.

The replacement process was easy however, I was not happy. I had to take the replacement white because I had a gray originally.

This one operates a lot better then my old one. It was easier to set up. My original one,I had issues setting it up. This one not at all.

I purchased this as a Christmas gift for a friend. I won't know how she likes it until after Christmas.

I love this new machine however I wish the sizing of the cups would be larger. I have to make and use two K cups to get a normal size cofee.

Got a new one, the machine is vey easy to use, my sweet tea pods work so good, glad I received a new one quick!

The speed at which the coffee is made is great. The flavor is better w/o the taste of regular paper filters.

I love the keurig but mine needs descaled quite a bit and I use filtered water. I don't know what I'm doing wrong