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Customer reviews for SAMSUNG 58” Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 58” Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,121 ratings3,115 reviews
  1. 5 stars71% (2,209)
  2. 4 stars16% (498)
  3. 3 stars7% (210)
  4. 2 stars3% (94)
  5. 1 star4% (110)

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Showing 361-370 of 3,115 reviews
Jul 2, 2026
Reviewer name: Sophie
3 out of 5 stars
3 out of 5 stars review

technology is not user friendly

[This review was collected as part of a promotion.] Unfortunately The technology on the Samsung Is very difficult to deal with and not user-friendly. I've had my TV for 6 months and the recent software update has really messed up my settings . Trying to fix it has been extremely difficult. Yes, I'm 72 but it doesn't have to be this difficult. Do better Samsung!

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jun 5, 2026
Reviewer name: Linda
3 out of 5 stars
3 out of 5 stars review

Sound

[This review was collected as part of a promotion.] I am not pleased with this tv and would not recommend it to anyone. I've only had the TV about five months. I will be watching the program and all of a sudden the sound goes out. I have checked with the cable company and it's not them. It's my television.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
reply from Samsung Advisor

Hi Linda, Thank you for your review and for sharing your experience with audio interruptions on your U8000FD TV. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types. HDMI ARC / eARC Connection 1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver. 2. Enable ARC/eARC settings on your TV: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On 3. Adjust Digital Output Audio Format: o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o Set this to Auto unless you're using a device that specifically requires Pass-Through. 4. Cold boot your TV by holding the power button on your remote for 5+ seconds. Optical Audio Connection 1. Power on your soundbar or receiver first, then connect the optical cable to ensure proper handshaking. 2. Set the TV’s audio output to Optical: Settings > All Settings > Sound > Sound Output = Optical 3. Ensure cables are secure and not damaged. Try a different optical cable if sound continues to cut out. Bluetooth Connection 1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices). 2. For improved stability, use a 5GHz Wi-Fi network if available. 3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience. Wi-Fi / Wireless Speaker Connections 1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability). 2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup 3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV. Also Try: • Update your TV's firmware: Settings > Support > Software Update > Update Now • Run a Sound Test • to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test If you’ve tried the steps above and are still experiencing issues, we’re here to help. You can call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor

Jun 26, 2026
Reviewer name: GreenEggs
5 out of 5 stars
5 out of 5 stars review

What else can I say?

[This review was collected as part of a promotion.] I'm really impressed with Samsung's stuff! I got a Samsung plasma TV back in 2014, and ever since then, I've been hooked on their products, like their phones and smartwatches. My new 65-inch Crystal TV really shows how far display tech has come. It gives you an amazing, immersive picture that's super clear. The 4K resolution is awesome for gaming, and the 120Hz refresh rate makes everything so smooth. Plus, the sound on the Crystal TV is great – it fills the whole room, so I don't even need extra speakers or a soundbar. What else can I say about the 65-inch Crystal TV? Lightweight, immersive sound, and top-quality picture – I'm all in on Samsung's ecosystem!

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
May 22, 2026
Reviewer name: Eli27
5 out of 5 stars
5 out of 5 stars review

Amazing Tv

[This review was collected as part of a promotion.] The television's brightness was ideal, and I never encountered any issues with it being excessively bright or dim. The refresh rate was exceptional for gaming, as were the resolution, viewing experience, and perfect contrast.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jul 5, 2026
Reviewer name: Your Royal Highness
5 out of 5 stars
5 out of 5 stars review

There Just Is No Other Competition

[This review was collected as part of a promotion.] This TV & all of my 6 TV's in my home are and have always been Samsung! They are the best by far as far as clarity, brightness, amazing contrast. This TV brings everything to the table with its quick responsiveness, the picture upscaling and uniformity. I have buying Samsung products for years, they are whom I trust who it comes to spending my monies. My entire is nothing but SAMSUNG!! You know, for the smartness and simplicity of life, IT'S SAMSUNG!

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jun 20, 2026
Reviewer name: Juan25
5 out of 5 stars
5 out of 5 stars review

Great TV !!

[This review was collected as part of a promotion.] Every time I get a new Samsung Tv the resolution gets better there are more features on the new models that help you navigate your tv settings more easy the colors are more vibrant and the tv aesthetics make the screen look more real specially when you get a HD signal the colors look more bright you get a really nice tv and you don't have to brake the bank to get it I would definetly recommend this tv the only think I don't like is the remote I prefer old school controls with numbers other than that Samsung TVs are the Best !!!

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jun 1, 2026
Reviewer name: Traiveezy
5 out of 5 stars
5 out of 5 stars review

All in all it was well worth every penny spent.

[This review was collected as part of a promotion.] Great resolution. The color and contrast of the device were spot on and the brightness didn't affect any of the above mentioned negatively whatsoever. I didn't have to refresh the device as much either.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jul 15, 2026
Reviewer name: Bad Girl
5 out of 5 stars
5 out of 5 stars review

Wonderful except for remote

[This review was collected as part of a promotion.] I love the clarity and dimensions of the screen. The remote is overly complicated: to change a channel or figure out how to get access to all the channels and Samsung tv. I love the free extra channels from Samsung TV.

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353
Jun 1, 2026
Reviewer name: Omar
4 out of 5 stars
4 out of 5 stars review

Good resolutionnfor the price

[This review was collected as part of a promotion.] Honestly i have a bit okder model the 2024 one. But i believe its a great tv i was used to my mothers tv that i was able to have the bluetooth + tv speaker. Which mine didnt have that features. The resolution and brightness seems perfect for our eyes(mine and family's).

Review from Samsung US
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May 20, 2026
Reviewer name: Warcil
5 out of 5 stars
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] This TV works very well! The colors are bright the contrast in the pictures are strong it has a refresh rate that keeps the resolution sharp in the picture smooth and flowing even in technically complicated shows It has good energy usage and the connections to the Internet for streaming are strong

Review from Samsung US
Helpful?1U5QA8D4IAB615677157353