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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
4.2 out of 5 stars
stars
654 ratings654 reviews
  1. 5 stars73% (477)
  2. 4 stars8% (54)
  3. 3 stars2% (14)
  4. 2 stars3% (22)
  5. 1 star13% (87)

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Showing 641-650 of 654 reviews
Nov 9, 2024
Reviewer name: Moe alyemen
5 out of 5 stars
5 out of 5 stars review

Good

I buy this all the time this is the best filter you can ever buy

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Aug 10, 2023
Reviewer name: NaNa
1 out of 5 stars
1 out of 5 stars review

The reviews are true…

Purchased new filters from this site and now fridge won’t dispense water.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Customer care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146165144) to help our team pull up your information. Have a great day, -Ernest-

Jul 3, 2025
Reviewer name: WDJudd
1 out of 5 stars
1 out of 5 stars review

Defect it filter

We bought a filter that did not even last a month The wireless saying it needs to be replaced

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA CARE

Good day, We appreciate your informing us about this. Let's get you assisted, When the refrigerator panel flashes an indicator light, it signals that its filter has changed. Learn more by browsing the guide below, watching the YouTube video, and visiting the hyperlinks. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149838895, to help our team pull up your information. Have a great day! ^Chrystel

Mar 22, 2025
Reviewer name: dingding
1 out of 5 stars
1 out of 5 stars review

scam

Was very difficult to cancel the subscription . Strongly suggest you do not sign up

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Hello there, We would love to discuss your subscription cancelation difficulties to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148654397) to help our team pull up your information when you message us. Have a great day. ^Charles

Mar 23, 2024
Reviewer name: Palvo
2 out of 5 stars
2 out of 5 stars review

Filter

Bought this fridge brand new; 2 months afterwards needed a filter.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

We want you to have the best experience with your refrigerator, Palvo. Let us help you with its water filter. The frequency of the water filter replacement depends on the quality of the water in your area and the amount of water you dispense. For tips, click the link and hyperlinks and watch the instructional video. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146983534, to help our team pull up your information when you message us. Have a great day. -John

Mar 29, 2023
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Ease of change and good technology

This filter is easy to change. I have it delivered on the auto plan and that is very convenient.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Dec 12, 2022
Reviewer name: max 13
4 out of 5 stars
4 out of 5 stars review

great features

We bougth is good an easy conection excellent products

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Dec 11, 2024
Reviewer name: FOXIE
5 out of 5 stars
5 out of 5 stars review

NO PROBLEM

Excellent filtersand easy to replace. I would highly recommend.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Jun 15, 2023
Reviewer name: Dimor
4 out of 5 stars
4 out of 5 stars review

Great

I saw the video how to change the filter before uninstalled and it was easy to install it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Sep 24, 2025
Reviewer name: Samsung sucks
1 out of 5 stars
1 out of 5 stars review

FILTER DOEST FILTER

Filter doest work trash WE ALL NEED TO GET A CASE GOING AGAIST THEM

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Greetings, We understand your disappointment with your water filter that is not working. Let us help. Here is a link to the compatible refrigerator of the water filter, kindly go to page 88 for troubleshooting steps. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411114557838/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_250403.pdf Below is the link for guide on how to properly replace your water filter, kindly click the embedded words. Replacement filter doesn't fit in your refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109722/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150835156) to help our team pull up your information when you message us. Thank you. -Ricardo