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Customer reviews for Samsung Genuine HAF-QIN 2 Pack Water Filter for
Samsung Genuine HAF-QIN 2 Pack Water Filter
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4.1 out of 5 stars
stars
521 ratings521 reviews
  1. 5 stars68% (352)
  2. 4 stars9% (46)
  3. 3 stars3% (14)
  4. 2 stars4% (22)
  5. 1 star17% (87)

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Showing 501-510 of 521 reviews
Jun 15, 2023
Reviewer name: Dimor
4 out of 5 stars
4 out of 5 stars review

Great

I saw the video how to change the filter before uninstalled and it was easy to install it.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Aug 2, 2023
Reviewer name: metopolis
1 out of 5 stars
1 out of 5 stars review

Poor quality

Poor filtration , residue leftover after water evaporates.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Customer care

Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -Ernest-

Sep 27, 2021
Reviewer name: Thommyboy550
5 out of 5 stars
5 out of 5 stars review

Perfect

fit like a glove and easy to take out and put in. no complaints or issues whatsoever.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

That's good. If you do ever run into any problems. We will always be here to help. ^Pat

Mar 15, 2023
Reviewer name: Just a guy
5 out of 5 stars
5 out of 5 stars review

Works great

I bought a new pack of these last year and they work great.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Jun 12, 2023
Reviewer name: ardevandav12345
1 out of 5 stars
1 out of 5 stars review

dont buy!

THis thig sucks Pls dint buy it doesnt fit nor does it look slay

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Greetings, All we want is to get you assisted with your water filter. Below is a link to help you fit your water filter in your refrigerator. Replacement filter doesn't fit in your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John

Jun 9, 2023
Reviewer name: diliara
2 out of 5 stars
2 out of 5 stars review

low quality

Water still bad qality,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Dear Samsung Client, To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern. ^Rainly

Sep 2, 2023
Reviewer name: Sunnysusan
5 out of 5 stars
5 out of 5 stars review

Great features

Works great! Thought I had a subscription, but can't find out if I do

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Sep 22, 2024
Reviewer name: Jody
1 out of 5 stars
1 out of 5 stars review

Filter change

I agree with other customers that the packaging is way to difficulty to open and cut my fingers!!!.

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from SEA Care

Jody, thank you for sharing your observation about how difficult it is to unpack the packaging of our water filter. Rest assured that this will be forwarded to our development team for future improvements. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

Apr 1, 2024
Reviewer name: Punkin
5 out of 5 stars
5 out of 5 stars review

Awesome Fridge

I love this fridge and freezer! I can fit so much in both and it’s so big!

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
Jul 25, 2024
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Dont!

It bought a test kit and no it doesn't filter for shid

Review from Samsung US
Helpful?1PO6DMBCQOPL15661171213
reply from Samsung Care

Hi John, We know how important the water filter is in our refrigerators. Let us help you. The Samsung water filters meet NSF/ANSI standards 42, 53, and 401, ensuring a reduction in various contaminants from your drinking water, including chlorine, lead, mercury, and emerging contaminants like pharmaceuticals. It would also be great if we could talk to you directly and gather more information about your concern. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147375443, which will help our team pull up your information. ^Rainly